management review

with a consultative style of decision making, leaders do no make the ultimate decision

NO

BATNA describes

a negotiators bottom line

which of the following decision-making styles is characterized by the highest level of leader control

autocratic

________ represent the deepest and least observable part of a culture

basic underlying assumptions

Formal events that are generally performed in front of an audience of organizational members are known as:

ceremonies

with _____, a shift in the behaviors of employees but not their attitudes occurs

compliance

physical structures say a lot about a ________

culture

which of the following decision making styles is characterized by the highest level of follower control?

delegative

which of the following is the style of decision making whereby the leader plays no role in deliberations unless asked

delegative

with a _____ style, a leader plays no role in the deliberations unless asked

delegative

most mergers companies operate under a ______ for an extended period of time

differentiated culture

what is a zero-sum negotiation

distributive bargaining

which of the following are the beliefs, philosophies, and norms that a company explicitly states?

espoused values

mergers often result in the creation of the strong culture that mangers hope will appear when they merge

false

strong cultures take a very long time to develop but are easy to change

false

the anticipatory stage of socialization begins the day an employee starts work

false

transformational leadership represents the carrot-and-stick approach to leadership

false (used to induce desired behavior )

a leaders decision making style capture .....

how a leader decides as opposed to what a leader decides

which negotiation style is best used for establishing trust

integrative bargaining

which of the following styles represent avoidance of leadership altogether

laissez-faire leadership

______ is the jargon, slang, and slogans used within the walls of an organization

language

______ is the use of power and influence to direct the activities of followers toward goal attainment

leadership

which of the following supply the primary means of transmitting an organizations culture to its workforce

observable artifacts

1st step in negotiation process

preparation

which of the following terms describes the use of coercive power through threats and demands?

pressure

_____ means that despite a leaders influence attempt, neither a shift in employee behaviors nor attitude occurs.

resistance

the daily or weekly planned routines that occur in an organization are called

rituals

Orgs that have successfully created a ______ culture have shown to change employee attitudes and behaviors to customers

service

______ consists of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an org

stories

Nike's "swoosh" is an example of a:

symbol

two parties are more likely to take on a more integrative to negotiations when:

their power is relatively equal

who among the following represent probably the biggest driver of culture ?

top executives

which of the following represents the carrot-and-stick approach to leadership

transactional leadership

job satisfaction is higher and stress is lower when there is a good person-organization fit

true

occasionally, leaders need to resist the influence of other leaders or higher-ups to do what's best for their own unit

true

org. culture reinforces certain employee attitudes and behaviors by creating a system of control over employees

true

referent power operates primarily on the principle of fear

true

employees of transformational leaders tend to be more committed to their organizations

true ?