Management Self-Quizzes TRUE/FALSE
An organiztion's culture is clearly spelled out in its mission statement.
False
By definition, a stakeholder audit identifies all parties with financial ties to the organization.
False
By definition, an objective deals with achieving a measurable result without regard to time.
False
By definition, it takes at least 7 people to make an organization.
False
Constructing a statistical control cahrt is part of Pareto analysis.
False
Contingent time off involves letting employees fo when they do not feel like working.
False
Disabled Americans and nondisabled citizens have the same unemployment rate.
False
Economic forecast are a waste of time for managers because they have a poor track record.
False
Effecive listeners as simple yes-or-no questions.
False
Eighty percent of small businesses fail within five years.
False
Work in process is represented by a PERT event.
False
Despite differing characteristics between leaders and managers, we need people who can lead and manage today.
True
Despite what is published about computer-based training and e-learning via the Internet, the vast bulk of today's traingin is remarkably low tech.
True
Economic efficiency is one of the ten general ethical principles.
True
Employee assistance programs for substance abusers can end.
True
Entrepreneurs tend to be high achievers who dislike ambiguity.
True
Feedback is one of the links in the basic communication process.
True
Finding solutions to emerging problems reveals a farsighted management style.
True
GLOBE project researcher found the team-oriented leadership style to have wide cross-cultural aplicability.
True
Geocentric companies staff all positions with the best available talent in the world.
True
Helping others is what altruistic people and organiztions strive to do.
True
Higher EQ score indicate more polished social skills, and greater emotional maturity.
True
Intrapreneurs typically do not quit their present job to pursue an innovative idea.
True
Jean is a member of both a formal group and an informal group if she socializes with her coworkers.
True
Managers who believe in enlightened self-interest think that, ultimately, the beset way to help themselves is to help create a better society.
True
Too often, domineering CEO's and pliable corporate boards create the perfect environment for groupthink.
True
Two components of the performace pyramid for stategic control are flexibility and cycle times.
True
Two managerial functions identified by French industrialist Herni Fayol in the early 1900's are planning and control.
True
A "defend status quo" attitude is adopted by managers on the neutral portion of the political response continuum.
False
A French work meaning "put the customer first" is "kaizen".
False
According to general systems theroy, everything we now belongs to only on system-the earth's ecosystem.
False
According to recent field reseach, creative people tend to be exreme nonconfomist.
False
According to research, people in marketing were the least political, whereas people in production were the most political.
False
According to research, the more conformity in organizations, the better.
False
According to research, the number one workplace "hot spot" responsible for triggering unethical and illegal conduct is trying to meet unrealistic deadlines.
False
According to the Lengel-Daft medel, email communication ranks highest on media richness scale.
False
An effective code of ethics does not get bogged down in the details of specific behavior but, rather, needs to be stated in general terms.
False
Analyzer organizations have a reputation for agressively making things happen, rather than waiting for them to happen.
False
Managers can tell when resistance to change caused by a passive-agressive culture because everyone is unpleasant and disagreeable.
False
Managing Diversity, by definition, is limited in scope to advancing women and minorities.
False
Mechanistic organizations are charecterized by high task flexibility and low emphasis on obedience.
False
Mission statements have a little practical value today because everything is changing so fast.
False
Monitoring performance, step 2 in the MBO cycle is the most important step.
False
Most of the impact of our communication comes from the implied meaning of our words.
False
Negative power, based on threatened or actual punishment, is on of the five bases of power.
False
Offshoring is the controversial practice of drilling for oil in the ocean.
False
Planned as well as actual progress can be plotted on a Gantt chart.
True
Poor timing and lack of trust are among the reasons why employees resist change.
True
State, effect, and response uncertainty are three types of environmental uncertainty that people perceive.
True
Symobolism plays a large part in organizational culture.
True
The U.S. workforce is getting older, more diverse, and increasingly female.
True
The actual practive of management has been around thousands of years.
True
The human capital perspective is a "big picture" approach to managing people and staying competitive.
True
The key to good scenario writing is to focus on the readily identifiable but unpredictable factors that will have the greatest impact on the topic of the question.
True
Throwing good moeny after bad is involved in escalation of commitment.
True
Taylor and the early proponents of scientific management have been praised for viewing workers as complex human beings who work for more than just money.
False
The "O" in SWOT analysis stands for "outlook".
False
The S.T.E.P acronym, in open-book management stands for share, teach, empower, and perform.
False
The first stage in the internationalization process is direct foreign investment.
False
The first stage in the six-stage group development process is acceptance.
False
The idea of Pareto analysis, or doing it right the first time, was promoted by Elton Mayo.
False
The ideal leader is relationship-motivated, according to Fiedler's contingency theory.
False
The most significant contribuition of contigency thoery has been its search for the one best way to manage.
False
The number one reason why Americans fail in foreign assignments is "lack of of motivation to work in another country".
False
The superordinate goals technique involves identifying the cause of problems.
False
The three steps in the innovation process are insperation, development, and exploitation.
False
The top level of Carroll's global corporate social responsibility pyramid is ethical responsibility.
False
There are two types of knowledge:implicit knowledge and tactical knowledge.
False
Today, polygraphcs (lie detectors) are in wide use in the United States because of strong government support.
False
Top-level managersare the only ones who should use the 5P checklist for change agendas.
False
Transactional leaders characteristically offer a lot of personal attention and advice to employees.
False
Two of the seven basic Internet business models are advertising-based models and entertainment-based models.
False
Verbal misconduct cannot be considered sexual harrasment.
False
Videoconference participants should look directly at the camera.
False
With an open-door policy, an empoyee is free to leave the workplace at anytime.
False
With the inspect-it-in approach to improving product quality, the empahsis is on continuous improvement of personnel and processes.
False
Writing a formal code of ethics is the first step in strategic management process.
False
Added value negotioating is useful becuase it foces the parties into single-outcome decisions.
Fasle
According to contingency design, there is no single best way to structure an organization.
True
According to research, consultation and rational persuasion are the most widely used influence tactics on the job.
True
According to researchers, one way in which people rationalize their unethical conduct is to say that they deserved what they got.
True
According to the Heneywell study, managers learned half of what they knew about managing from job assignments (the "school of hard knocks")
True
According to the universal approach, a sucessful military commander should be able to run a business succesfully.
True
Among the six roles that project managers play are friends and managers.
True
An argumetn in favor of corporate social responsibility is that business is unavoidably involved in social issues.
True
An entrepreneur who insist on making all decisions in her 200-person compan has created a centralized company.
True
Both fixed cost and variable cost need to be calculated when doing a break-even analysis.
True
Both positive and negative reinforcement can be used to encourage specific target behaviors.
True
By definition, e-business involves much more than business-to-consumer retailing on the internet.
True
By definition, familiy-friendly companies help employees achieve a productive and satisfying balance between work and life outside the workplace.
True
Callling TQM customer-centered and employee driven is appropriate.
True
Competitive advantage and competitive scope are the two major variables in Porter's generic competitive stategies model.
True
Delegation is central to the concept of decentralization.
True
Hispanic/Latinos are now the laregest minorty group in the United States.
True
In the "Withhold & Uphold" communication strategy, managers tell what they think people need to know only when they belive people need to know it.
True
Individuals and countries scoring high on Project GLOBE's "future orientation" prefer to work and save for the future rather than just living for the present.
True
McGregor's Theory Y assumes taht people are capable of self-control.
True
Niney-nine percent of the employers in the United States are small businesses.
True
North American women have enjoyed above-average success on foreign assignments.
True
Objectives are yardsticks against which actual performance can be measured.
True
One key ot conducting a successful meeting is to create an agenda and distribute it at least one day in advance.
True
One of Deming's 14 points is a recommendation to get rid of numerical quotas.
True
One of the psychosocial functions of mentoring is role modeling.
True
One way to sharpen your intuition is to get good feedback on you intuitive judgements.
True
Organization development (OD) involves planned change.
True
Perceived inequity can be experienced by the employeees who are eitehr underpaid or overpaid.
True
Peters and Waterman's book "In Search of Excellence played a key role in the era of management by best seller.
True
Psychological and social barriers are responsible for most blocked communication.
True
Rewards play a role in the expectancy model of motivation.
True
The organizational grapevine is an even bigger problem today, thanks to email, blogs, and online social networking.
True
The process of identifying basic task and skill requirement for specific jobs by studying superior performers is called job analysis.
True
Time series forcast seek to estimate future values in a sequence of periodically recorded statistics.
True
Title VII of the Civil Rights Act of 1964 is the landmark equal employment opportunity law in the United States.
True
When an organization follows an accommodative social responsibility strategy, it must be pressure into assuming additonal responsibilities.
True
Within the context of practical intelligence, Yale's Robert J. Sternberg rejects the notion of born leaders.
True
Hofstede found American management theories to be universally applicable around the world.
False
Hourglass organizations, by definition, are based on teams.
False
If a company does not acheive its objective, it is effective but not effiecient.
False
In 2004, only 24 Fortune 500 companies had female CEO's.
False
In Deming's PDCA cycle, the "C" stands for "control".
False
In a cross-cultural study of work goals, "interpersonal relations" got a consistently high ranking.
False
In a flextime program, workers can arrive at work whenever they choose.
False
In the two modern modes of strategy making, top managers act as commander and coach rather than as a sponsor or facilitator
False
It is appropriate to characterize organizations as closed systems because they are managed internally.
False
It is possile for an organization to be effective in the near futrue but not in the distant future.
False
On Maslow's hierarchy of needs, social needs rank above self-actualization needs.
False
One of the eight intertwined factors that contribute to decision complexity is governmental regulation.
False
One of the three managerial skill categories identified by Clark L. Wilson is leadership.
False
Participative goals are less effective than imposed goals.
False
People from high-context countries such as Switzerland and the United States rely havily on nonverbal cues when communicating.
False
Quality control circles and cross-functional teams are the same thing.
False
Researchers have found that in the United States employees of foreign-owned companies earn less than employees of domestic companies.
False
Roles have a broader influence tahn norms, which focus on behavior in a specific position.
False
Services cannot be measued because they are intangible.
False
Settling legal disputes outside of court is referred to as legal auditing.
False
Strategic planning is a bottom-up process, as opposed ot a top-down process.
False
Synergy has been called the 2 + 1 = 3 effect.
False
Members of a cohesive group tend to see themselves as "we" rather than "I".
True
Mistrust and disbelief are involved in the cycle of competitive conflict.
True
Much more than goal accomplishment is involved in the model of team effectiveness.
True
Negotiation, by definition, is a decision-making process.
True
A high-probability low-impact even with clear relationships among cause, effect, and resolution is an organizational crisis.
False
A practical guideline for tempered radicals is "think big for small changes".
False
A problem is defined as any sort of deficiency.
False
Because teh organizaton is significantly redirected, Nadler and Tushman call adaption "frame bending"
False
Blake and Mouton, through their research with the Leadership Grid, and came to believe that no one best style of leadership exist.
False
By definition, a condition of risk exist when there is little of no reliable factual information available.
False
From a legal standpoint, trait-oriented performance appraisals are more defenseible than behavior-oriented appraisals.
False
Henri Fayol was the father of scientific management.
False
"Beauty is in the eye of the beholder" describes transcedent quality.
True
"C" objectives are in the "nice to do" category in the A-B-C priority system.
True
"Coping with ambiguity" and "managing stress" are among the nine competencies needed for successful cross-cultural adaptation.
True
"If-then" decision rules are used when one is making programmed decisions.
True
"Logrolling" is a disadvantage of group-aided decisions making.
True
"Satisficing" involves finding a solution to a problem that is "good enough," rather than finding the best possible solution.
True
A company with prodcution, marketing, and finance departments is organized around functions.
True
A critical psychological state in the job enrichment model is "feeling that the work is meaningful".
True
Accodring to a management professor and consultant who has suggested six wasy in which managers can build trust, on of the best ways to show respect for subordinates is to delegate important duties.
True
According to Herzberg's theory of motivation, salary and supervision are dissatisfiers.
True
According to Jeffrey Pfeffer, Only about 12 percent of today's organizations qualify as being systematically people-centered.
True
