Management Self-Quizzes TRUE/FALSE

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An organiztion's culture is clearly spelled out in its mission statement.

False

By definition, a stakeholder audit identifies all parties with financial ties to the organization.

False

By definition, an objective deals with achieving a measurable result without regard to time.

False

By definition, it takes at least 7 people to make an organization.

False

Constructing a statistical control cahrt is part of Pareto analysis.

False

Contingent time off involves letting employees fo when they do not feel like working.

False

Disabled Americans and nondisabled citizens have the same unemployment rate.

False

Economic forecast are a waste of time for managers because they have a poor track record.

False

Effecive listeners as simple yes-or-no questions.

False

Eighty percent of small businesses fail within five years.

False

Work in process is represented by a PERT event.

False

Despite differing characteristics between leaders and managers, we need people who can lead and manage today.

True

Despite what is published about computer-based training and e-learning via the Internet, the vast bulk of today's traingin is remarkably low tech.

True

Economic efficiency is one of the ten general ethical principles.

True

Employee assistance programs for substance abusers can end.

True

Entrepreneurs tend to be high achievers who dislike ambiguity.

True

Feedback is one of the links in the basic communication process.

True

Finding solutions to emerging problems reveals a farsighted management style.

True

GLOBE project researcher found the team-oriented leadership style to have wide cross-cultural aplicability.

True

Geocentric companies staff all positions with the best available talent in the world.

True

Helping others is what altruistic people and organiztions strive to do.

True

Higher EQ score indicate more polished social skills, and greater emotional maturity.

True

Intrapreneurs typically do not quit their present job to pursue an innovative idea.

True

Jean is a member of both a formal group and an informal group if she socializes with her coworkers.

True

Managers who believe in enlightened self-interest think that, ultimately, the beset way to help themselves is to help create a better society.

True

Too often, domineering CEO's and pliable corporate boards create the perfect environment for groupthink.

True

Two components of the performace pyramid for stategic control are flexibility and cycle times.

True

Two managerial functions identified by French industrialist Herni Fayol in the early 1900's are planning and control.

True

A "defend status quo" attitude is adopted by managers on the neutral portion of the political response continuum.

False

A French work meaning "put the customer first" is "kaizen".

False

According to general systems theroy, everything we now belongs to only on system-the earth's ecosystem.

False

According to recent field reseach, creative people tend to be exreme nonconfomist.

False

According to research, people in marketing were the least political, whereas people in production were the most political.

False

According to research, the more conformity in organizations, the better.

False

According to research, the number one workplace "hot spot" responsible for triggering unethical and illegal conduct is trying to meet unrealistic deadlines.

False

According to the Lengel-Daft medel, email communication ranks highest on media richness scale.

False

An effective code of ethics does not get bogged down in the details of specific behavior but, rather, needs to be stated in general terms.

False

Analyzer organizations have a reputation for agressively making things happen, rather than waiting for them to happen.

False

Managers can tell when resistance to change caused by a passive-agressive culture because everyone is unpleasant and disagreeable.

False

Managing Diversity, by definition, is limited in scope to advancing women and minorities.

False

Mechanistic organizations are charecterized by high task flexibility and low emphasis on obedience.

False

Mission statements have a little practical value today because everything is changing so fast.

False

Monitoring performance, step 2 in the MBO cycle is the most important step.

False

Most of the impact of our communication comes from the implied meaning of our words.

False

Negative power, based on threatened or actual punishment, is on of the five bases of power.

False

Offshoring is the controversial practice of drilling for oil in the ocean.

False

Planned as well as actual progress can be plotted on a Gantt chart.

True

Poor timing and lack of trust are among the reasons why employees resist change.

True

State, effect, and response uncertainty are three types of environmental uncertainty that people perceive.

True

Symobolism plays a large part in organizational culture.

True

The U.S. workforce is getting older, more diverse, and increasingly female.

True

The actual practive of management has been around thousands of years.

True

The human capital perspective is a "big picture" approach to managing people and staying competitive.

True

The key to good scenario writing is to focus on the readily identifiable but unpredictable factors that will have the greatest impact on the topic of the question.

True

Throwing good moeny after bad is involved in escalation of commitment.

True

Taylor and the early proponents of scientific management have been praised for viewing workers as complex human beings who work for more than just money.

False

The "O" in SWOT analysis stands for "outlook".

False

The S.T.E.P acronym, in open-book management stands for share, teach, empower, and perform.

False

The first stage in the internationalization process is direct foreign investment.

False

The first stage in the six-stage group development process is acceptance.

False

The idea of Pareto analysis, or doing it right the first time, was promoted by Elton Mayo.

False

The ideal leader is relationship-motivated, according to Fiedler's contingency theory.

False

The most significant contribuition of contigency thoery has been its search for the one best way to manage.

False

The number one reason why Americans fail in foreign assignments is "lack of of motivation to work in another country".

False

The superordinate goals technique involves identifying the cause of problems.

False

The three steps in the innovation process are insperation, development, and exploitation.

False

The top level of Carroll's global corporate social responsibility pyramid is ethical responsibility.

False

There are two types of knowledge:implicit knowledge and tactical knowledge.

False

Today, polygraphcs (lie detectors) are in wide use in the United States because of strong government support.

False

Top-level managersare the only ones who should use the 5P checklist for change agendas.

False

Transactional leaders characteristically offer a lot of personal attention and advice to employees.

False

Two of the seven basic Internet business models are advertising-based models and entertainment-based models.

False

Verbal misconduct cannot be considered sexual harrasment.

False

Videoconference participants should look directly at the camera.

False

With an open-door policy, an empoyee is free to leave the workplace at anytime.

False

With the inspect-it-in approach to improving product quality, the empahsis is on continuous improvement of personnel and processes.

False

Writing a formal code of ethics is the first step in strategic management process.

False

Added value negotioating is useful becuase it foces the parties into single-outcome decisions.

Fasle

According to contingency design, there is no single best way to structure an organization.

True

According to research, consultation and rational persuasion are the most widely used influence tactics on the job.

True

According to researchers, one way in which people rationalize their unethical conduct is to say that they deserved what they got.

True

According to the Heneywell study, managers learned half of what they knew about managing from job assignments (the "school of hard knocks")

True

According to the universal approach, a sucessful military commander should be able to run a business succesfully.

True

Among the six roles that project managers play are friends and managers.

True

An argumetn in favor of corporate social responsibility is that business is unavoidably involved in social issues.

True

An entrepreneur who insist on making all decisions in her 200-person compan has created a centralized company.

True

Both fixed cost and variable cost need to be calculated when doing a break-even analysis.

True

Both positive and negative reinforcement can be used to encourage specific target behaviors.

True

By definition, e-business involves much more than business-to-consumer retailing on the internet.

True

By definition, familiy-friendly companies help employees achieve a productive and satisfying balance between work and life outside the workplace.

True

Callling TQM customer-centered and employee driven is appropriate.

True

Competitive advantage and competitive scope are the two major variables in Porter's generic competitive stategies model.

True

Delegation is central to the concept of decentralization.

True

Hispanic/Latinos are now the laregest minorty group in the United States.

True

In the "Withhold & Uphold" communication strategy, managers tell what they think people need to know only when they belive people need to know it.

True

Individuals and countries scoring high on Project GLOBE's "future orientation" prefer to work and save for the future rather than just living for the present.

True

McGregor's Theory Y assumes taht people are capable of self-control.

True

Niney-nine percent of the employers in the United States are small businesses.

True

North American women have enjoyed above-average success on foreign assignments.

True

Objectives are yardsticks against which actual performance can be measured.

True

One key ot conducting a successful meeting is to create an agenda and distribute it at least one day in advance.

True

One of Deming's 14 points is a recommendation to get rid of numerical quotas.

True

One of the psychosocial functions of mentoring is role modeling.

True

One way to sharpen your intuition is to get good feedback on you intuitive judgements.

True

Organization development (OD) involves planned change.

True

Perceived inequity can be experienced by the employeees who are eitehr underpaid or overpaid.

True

Peters and Waterman's book "In Search of Excellence played a key role in the era of management by best seller.

True

Psychological and social barriers are responsible for most blocked communication.

True

Rewards play a role in the expectancy model of motivation.

True

The organizational grapevine is an even bigger problem today, thanks to email, blogs, and online social networking.

True

The process of identifying basic task and skill requirement for specific jobs by studying superior performers is called job analysis.

True

Time series forcast seek to estimate future values in a sequence of periodically recorded statistics.

True

Title VII of the Civil Rights Act of 1964 is the landmark equal employment opportunity law in the United States.

True

When an organization follows an accommodative social responsibility strategy, it must be pressure into assuming additonal responsibilities.

True

Within the context of practical intelligence, Yale's Robert J. Sternberg rejects the notion of born leaders.

True

Hofstede found American management theories to be universally applicable around the world.

False

Hourglass organizations, by definition, are based on teams.

False

If a company does not acheive its objective, it is effective but not effiecient.

False

In 2004, only 24 Fortune 500 companies had female CEO's.

False

In Deming's PDCA cycle, the "C" stands for "control".

False

In a cross-cultural study of work goals, "interpersonal relations" got a consistently high ranking.

False

In a flextime program, workers can arrive at work whenever they choose.

False

In the two modern modes of strategy making, top managers act as commander and coach rather than as a sponsor or facilitator

False

It is appropriate to characterize organizations as closed systems because they are managed internally.

False

It is possile for an organization to be effective in the near futrue but not in the distant future.

False

On Maslow's hierarchy of needs, social needs rank above self-actualization needs.

False

One of the eight intertwined factors that contribute to decision complexity is governmental regulation.

False

One of the three managerial skill categories identified by Clark L. Wilson is leadership.

False

Participative goals are less effective than imposed goals.

False

People from high-context countries such as Switzerland and the United States rely havily on nonverbal cues when communicating.

False

Quality control circles and cross-functional teams are the same thing.

False

Researchers have found that in the United States employees of foreign-owned companies earn less than employees of domestic companies.

False

Roles have a broader influence tahn norms, which focus on behavior in a specific position.

False

Services cannot be measued because they are intangible.

False

Settling legal disputes outside of court is referred to as legal auditing.

False

Strategic planning is a bottom-up process, as opposed ot a top-down process.

False

Synergy has been called the 2 + 1 = 3 effect.

False

Members of a cohesive group tend to see themselves as "we" rather than "I".

True

Mistrust and disbelief are involved in the cycle of competitive conflict.

True

Much more than goal accomplishment is involved in the model of team effectiveness.

True

Negotiation, by definition, is a decision-making process.

True

A high-probability low-impact even with clear relationships among cause, effect, and resolution is an organizational crisis.

False

A practical guideline for tempered radicals is "think big for small changes".

False

A problem is defined as any sort of deficiency.

False

Because teh organizaton is significantly redirected, Nadler and Tushman call adaption "frame bending"

False

Blake and Mouton, through their research with the Leadership Grid, and came to believe that no one best style of leadership exist.

False

By definition, a condition of risk exist when there is little of no reliable factual information available.

False

From a legal standpoint, trait-oriented performance appraisals are more defenseible than behavior-oriented appraisals.

False

Henri Fayol was the father of scientific management.

False

"Beauty is in the eye of the beholder" describes transcedent quality.

True

"C" objectives are in the "nice to do" category in the A-B-C priority system.

True

"Coping with ambiguity" and "managing stress" are among the nine competencies needed for successful cross-cultural adaptation.

True

"If-then" decision rules are used when one is making programmed decisions.

True

"Logrolling" is a disadvantage of group-aided decisions making.

True

"Satisficing" involves finding a solution to a problem that is "good enough," rather than finding the best possible solution.

True

A company with prodcution, marketing, and finance departments is organized around functions.

True

A critical psychological state in the job enrichment model is "feeling that the work is meaningful".

True

Accodring to a management professor and consultant who has suggested six wasy in which managers can build trust, on of the best ways to show respect for subordinates is to delegate important duties.

True

According to Herzberg's theory of motivation, salary and supervision are dissatisfiers.

True

According to Jeffrey Pfeffer, Only about 12 percent of today's organizations qualify as being systematically people-centered.

True


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