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Which layer is at the top of the TCP/IP stack

Application layer

What is the main purpose of plug and play ?

Automatically assigning resources such as interrupt request

When configuring wireless networks with overlapping access points using the 2.4GHz bandwidth which channels offer the best solution for preventing overlapping interference

1,6,11

How is the OLED and LED display different

How are OLED and LCD different

whatcha are the two ways to run older applications in newer Microsoft Windows operating systems such as Windows 8 or 10

Run as administrator , run in comparability mode

Osi model mnemonic

( Please,do,not,throw,sausage,pizza,away )

Which directory in MAC OS X and Linux stores binary executables

/bin

Which error code signify a a printer paper jam ?

13

How many host bits are ther in an IPv4 address with the subnet mask of 255.255.0

16

What could cause a CPU to overheat and start smoking

A badly seated cooling fan

Which of the following describes a virus

A piece of software that is self populating

Which aspects should you match when looking for a replacement battery for your laptop

Amps voltage and shape

What is correct about line of sight

Applies microwave connections , known to exhibit the fresnel effect

Which command in ubuntu Linux will get and install a software package

Apt-get

Which layer 2 wireless Ethernet technology can be used to extend a network

Bridge

What are some components of the mother board ?

Computer basics Motherboards Ram Expansion Cards Storage CPU

Where do you get the general file settings for a Microsoft Windows machine

Control Panel

What are the distinguishing features of laptop power supplies

Converts AC to DC power , proprietary to hardware models

Which of the following are the ways to access Task Manager in the Microsoft Windows operating system

Curl alt delete

Which color toner cartridges are found in a color laser printer

Cyan,magenta,yellow

What could be the most likely cause of a computer cycling on and off

Hardware issue

This device regenerates a signal

Hub , repeater

Currently used battery

Lithium ion

Which security measure once enabled in the BIOS cannot be changed ?

Lo-Jack

What security device employs a source of focused light or light sensor that works in conjunction with a security camera to detect any movement

Motion detector

What is considered the best method for selecting the correct type of RAM modules for a computer ?

Refer to the motherboard manufacturers manual

This device forwards packets between subnets

Router

What are cellular technologies such as 3 g is d for ?

Texting, phone service, digital data

What criteria is used to determine the native resolution of an LCD display ?

The # of pixels

What is the key device management capability that can be configured for shared print resources

The ability to configure users and groups that are permitted to access specific print resources

Where are CPU heat pipes connected to ?

The heat sink fan combo of a CPU

Which starts menu reflects the correct definition of refresh rates ?

The#of times in a sec that display hardware draws the data -its given

Which statement best reflects how wireless reparations work to extend an access points coverage without the need of additional cabling ?

They connect over a virtual ssid

Which statement reflects how privacy screens work

They work by reducing the allowable viewable angles of a monitor

What is the function of the laser in a laser printer

To alter the electrical charge on specific points of the printer drum

What is the core goal of future Windows client operating system ?

To offer a universal OS for all types of hardware devices

What is the key prerequisite to print from a print device using Bluetooth

To pair the client device with the print device

What is the purpose of Windows deployment services ?

To remotely deploy operating systems

What is the main networking function of a hub

To repeat the ones and zeroes of data transmission

Which method of interaction would be the most common for tablet style devices

Touch

Which features particularly important to mobile devices were introduced in windows 8 and 8.1

Touch experience ,application download , One Drive integration

Which computer connection is used exclusively for analog signals

VGA

Which of the following is a supported wireless security standard in windows

Wpa2

Which wifi security mode uses AES encryption technology

Wpa2

Which wireless encryption security standard offers the most secure protection

Wpa2

At what speed could a dial up modem typically connect at ?

56Kbps

How much free storage do you get with ICloud

5GB

What is the thickness of type 2 pcmcia card ?

5mm

Which processor architecture do the latest versions of MAC OSX run on ?

64 bit intel

How many layers are there in the OSI model

7

Which chmod permissions value represents read wrote and execute ?

7

Which windows OS has built in onedrive

8 and 10

Which IEEE standard is used by wifi broadband routers

802.11

Which wireless technology is recommended as the primary choice for streaming media to or from a home theater PC

802.11AC

Which standards protocols support wireless printing ?

802.11x, HP ePrint

Which IEEE standard is used to identify Ethernet connections ?

802.3

Which windows tool lets you examine all the hard drives and provides a quick summary including health information ?

Disk manager

Suppose you want to check who is using a particular PC what events would you most likely audit ?

Login

Which connects to a USB port or expansion slot , on the motherboard and reports numeric codes as the boot process progresses

A POST card

When the OS goes missing on a PC which hardware component is usually to blame ?

Hard disk

Where is the virtual memory created

Hard drive

Which type of optical computer storage disk allows you to write to it multiple times ?

CD-RW

Which chip on the motherboard stores the computer startup information ?

CMOS

Which piece of hardware do all the programs running on a Microsoft Windows based machine need minimum access to

CPU

In broadband cable service what device is used to modulate and demodulate a signal

Cable modem

You are adding an additional drive to an empty drive bay in a laptop , apart from a new hard drive what else will you need

Caddy

What are the disadvantages of mobile devices as compared to desktop computer systems ?

Hardware repairs , cooling challenges

Which characteristic describe a portable device such as a kindle

Has optimized black and white display for reading , largely used for storage of mobile devices

Which WPS method allows user to connect to a wireless access point by just being in close proximity to the access point

Near field communication method

Which mobile device type is considered to be geared largely towards basic word processing and web browsing ?

Netbook

Which item best describes the process of thermal wax printing ?

The process of melting wax based inks into coated paper

When a users PC is not working what do you do first

Interview the user

How hot can a guest get

200 Celsius , 400 Fahrenheit

In the graphic shown what is the frequency of installed memory

2133 MHz

What is the subnet mask for a class c IPv4 address with a /25 CIDR notation

255.255 .255.128

What is the subnet mask for a Class B IPv4 address with 16bits allocated for host addresses ?

255.255.0.0

Which wireless network access technologies are available in windows

Wifi Bluetooth

What is the main difference between the GPT and MBR hard disk schemes

Drive capacity limit

How does the dock indicate an open application

A black dot

What're can the boot order of a computer be configured

BIOS

What does BIOS stand for ?

Basic in put output system

Which windows imaging files are involv d in setting up an operating system distribution?

Boot.wim, install.wim

Which network topology requires a terminator at each end

Bus

Which of the following methods is used to identify a parrellell ATA drive as the master drive of a computer system

By placing the jumper correctly

How do biometric computer security devices connect to a computer to a computer function ?

By reading fingerprints or retinal patterns

Which of the following refers to a network between your intranet and internet

DMZ

What is the most common damage to the outer frame of a laptop

Drop

How does ECC RAM work ?

ECC ram will identify and correct single bit errors

Which control panel item is used to start the magnifier the narrator or the onscreen keyboard tools ?

Ease of access center

This device creates network boundaries for security purposes This

Firewall

How do you turn off the features of an on-board video card or NIC on a motherboard?

In the BIOS system settings

Which distribution of Linux is built specifically for penetration testing and security ?

Kali

Which COU socket type has contact pins on the socket

LGA

What is the best practices for establishing probable cause

Look for the obvious

Which type of network solutions uses Bluetooth for connectivity ?

PAN

What are the components that make up the user profile

Registry settings, user folders

Which iconography symbolizes a USB 3.0 port on your laptop ?

SS

This device forwards frames within a LAN

Switch

What is the first thing to determine when troubleshooting

The scope of the issue

Which motherboard CPU socket type uses levers to hold the CPU in place

ZIF

What info would you likely find on the main BIOS page of a computer

• internal Temp. • System Time

What all methods can be used to clear the CMOS and restore the motherboard to its factory settings ?

•Remove the CMOS battery •move the jumper to the rest position

What is needed when you install a device onto a motherboard in order for that device to be initialized

Drivers

Which element are associated uniquely with a fiber optic SONET network

Dual ring,counter current direction

What is the most common screen size used with the display aspect ratio of 16x9

1920X1080

Which resolution is considered typical for displaying desktop applications on a wide-screen display ?

1920X1080

What is a valid IP address on the network 192.168.50 ?

193.168.50.10

Which jack on a laptop or cell phone does a credit card reader plug into

1/8 of an inch headphone jack

What is the max speed of the thunder bolt 1 connection

10 Gbps

What is the recommended length for a secure password

10 characters

What is the MAX broadcast range of a Class 1 Bluetooth connection ?

100 meters

What is the standard voltage of the power outlets in the US

120volts

How many bits are there in an IPv6 network address

128 bits

Motors, CPUs, PCIe cards run on how many volts?

12v

Which octets are always in APIPA

160,254

Which IP addresses indicate that a computer has an automatic Provate IP Addressing (APIPA) address

169.254.0.1, fe80::10

What is the green ratio of a standard HDTV wide screen monitor

16:9

Which private IPv4 address range is generally used in small network like a home network ?

192.168.0.0 to 192.168.255.255

What is the IPv4 address of the default gateway for the connection between A,B,C network and internet

192.168.0.254

VGA

3 rows of pins

What is the clocking speed of the CPU shown in the graphic

3.10 GHz

Into which voltages do the VRMs subdivide AC current into usable DC current for internal computer operations

3.3,5,12

AGP and chipsets run on how many volts ?

3.3v

What is the avg. clock speed of RDRAM?

300-800 MHz

What is the max character length of a WLAN access point SSID

32 characters

What is the maximum possible transmission distance for a wireless device using IEEE standard 802.11ac

35 meters

What is the recommended computer configuration required to run a standard thick client ?

A device with standard components with an an OS installed

What is the recommended computer configuration required to run a standard thin client

A device with standard components without an OS installed , a device that can run any cloud service

What sound could indicate that a fan in a computer is faulty ?

A grinding sound

What is used by the POST to indicate a problem with the computers video card ?

A series of beeps

Which of the following options are included in the Windows printer test page

A variety of colors , the windows logo

What are window storage spaces ?

A way of pooling storage resources

Where are the changes stored in a computer startup option if you only modify any of the default settings

On the CMOS chip

What is the Microsoft Windows 8 store

App download area

Where can you get a lot of info about a mac including the serial number

About this mac

This device creates a cell for a wireless LAN

Access point

You are in the process of enhancing the security configuration of your windows 7PC in order to prevent a brute force attack on local usernames and passwords you need to implement a local security policy that will lockout an account for 30 minutes after 5 successful logins . In which security settings of the local security policy can you configure the lockout duration and the threshold

Account polices

Which wireless connection modality is used to create a small peer to peer network without using a common access point ?

Ad hoc mode

Which password is used to secure the BIOS and prevent non administrators from making changes ?

Admin Password

You are troubleshooting the sound on a clients computer and are trying to determine if the problem is with the audio output or the application

Advanced tab

How can you quickly turn off all wireless connections to your cell phone or tablet

Airplane mode

What devices can you troubleshoot via device manager

All connected devices

What allows a hard drive to be placed in a chassis and connects to a computer via a USB connection

An external enclosure

What ensures a successful flashing of BIOS ?

An uninterruptible power supply

What are the components of an impact printer ?

Anvil, platen

Which of the following are Address scopes for ipv6

Any cast and unicast

The inverter connects D.C. Power back into AC power which laptop component requires this AC power

Backlight

Which wifi technology focuses a wifi signal in a specific direction ?

Beamforming

Which items are the components of direct thermal printing devices ? Base paper Binder Ink reservoir Heating element Color developer

Binder , heating element , color developer

Identify the key features associated with Windows Vista

Bitlocker and UAC

Which cartridge would you find in a CMYK printer

Black

Which software is preinstalled on the PCs that typically consume resources with little practical value ?

Bloatware

How do you typically connect a mobile device to the audio system in your car

Bluetooth

Which form of wireless connection is primarily used by joysticks or game pads ?

Bluetooth

What is the name for a partial loss of power for an extended period of time

Brown out

A user considered connecting computer to the plasma tv screen Which key issues do you earn them about ?

Burn in

Which computer peripheral can use an eSATA connection 1. Monitors 2. DVD or CD burners 3. Keyboards 4. Hard drives 5. Mouse

DVD or CD , hard drives

What type of backlight does a typical laptop LCD display use ?

CCFL

How can you ensure accurate color in a print workflow

Calibrate the printer and monitor together

What is most likely cause of a blank computer screen on boot-up after a new video card has been installed

Card is seated incorrectly

Which DOS command is the utility that scans detects and repairs hard drive issues and errors

Check disk

Which less obvious issue might you have on your system checklist ?

Check if the computer is running too fast

What is the first thing to do if you have a problem broadcasting from a mobile device to an external monitor

Check resolution

How would you troubleshoot a directly connected USB printer that is not responding ?

Check the power check the driver

What are the uses of compressed air

Cleaning an ink jet printer , cleaning a keyboard

What is Microsoft one drive ?

Cloud storage

Which storage is relatively slow and inexpensive and uses platters

Conventional hard drives

What are some characteristics of satellites ?

Connectivity can be expensive, data transmission occurs over long distance , commonly used in remote regions

Where can you access the internet options

Control panel

Which IP address assignment method is the most scalable

DHCP

Place the steps in the correct order used by a client machine to receive a network IP address form a DHCP server

DORA

Which international telecommunication standard is used by cable companies to provide internet access over a hybrid fiber-coaxial infrastructure that connects to modems

DOCSIS ( data over cable service interface specification )

Which core ports are provided by both docking stations and port replicators

DVI, Ethernet, USB

Which DVI connector can be used with an adapter to convert the signals to a VGA port ?

DVI-A

Which of the following are typically network connectors

DVR , personal devices

Which windows tool provides detailed information about Direct X drivers and components installed on your system

DXDiag

What are the reasons to not undertake printer maintenance

Danger of electrical shock , danger of burning

You are working in the command prompt window in Windows and a single file needs to be deleted in a directory that contains multiple files . Which command will accomplish this for you ?

Del

Which type of windows installation source is used to automatically push out images to clients ?

Deployment service

Where do you troubleshoot devices in Windows 8

Device manager

Where do you troubleshoot devices in Windows 7

Devices and printers

What types of network feature did windows 7 introduce

Direct access , Branch Cache

Which of the following are examples of special folders that are created for each windows user

Documents downloads desktop

DNS stands for ?

Domain naming system

What is the next step after connecting a new USB printer to the PC ?

Download and install the driver

Which setting is used for multiple displays to ensure that both are using the same resolution

Duplicated

What does DDNS mean ?

Dynamic domain naming system

Which layer of an Organic Light Emitting Diode screen produces light ?

Emissive

What would be the best method of identifying a DDR3 ram from a DDR2 ram Module

Examine the notches on the side

Which components of a computer system are considered hot swappable ?

External eSATA drives USB flash drive HDMI Cable

Which of the following type of info do not come up in a spotlight search in MAC OS X

Files on another computer

Which wifi technology if enabled in the router settings can filter out jabs or Active x traffic ?

Firewalls

What type of cable is used by a PATA hard drive to connect to a motherboard

Flat ribbon cable

Identify key benefits of using a mobile laptop over a desktop PC for computing

Flexability, portability

What should you do before using an external drive to boot windows

Format it as a bootable drive

Which slots on the motherboard pictured in the graphic are used to install the RAM modules

Four slots in upper left of the graphic

Which options are valid about performing a full format ?

Full format checks for bad sectors on the disk , in windows vista and later full format zeros out disk data

Which computer component is responsible for the rendering of up to 80% of a high end PC games

GPU

Which computer component is used by CUDA acceleration for gen piurpise video processing

GPU

Which option in Finder gives a quick jump to " all my files" or "documents"

Go

Which components use the 1/8 inch port to connect to a computer

Headsets microphone

Which windows power management option places the PC in a power saving state that completely shuts down the computer but saves memory first to a local file so that the state of the PC can be restored when the PC resumes from the power saving state

Hibernate

Which networking protocols are used to retrieve e-mails from the server

IMAP, POP3

Which unique identifier is used by VoIP phones over a LAN

IP address

In mobile devices where is a computer contained with a removable screen

In the display

Where is the wifi antenna of a laptop most likely to be located ?

In the display

Which transmission mode uses line of sight only

Infrared

Which data storage options are available for Windows PC

Local storage and cloud storage

Which unique identifier is used by a layer 3 router to identify a transmission device

Ip Address

Which statement reflects how disk defragmentation works ?

It analyzes a disk and them consolidates fragmented files and folders and places them in contiguous spaces

What is the main distinguishing feature of Linux

It is open source

Which statement reflects how DMV is used in network traffic

It places servers in a separate area away from clients

What standard image formats are commonly supported by virtual printing

JPG, BMP

Which device allows a user to connect to more than one computer while still using the same input devices ?

KVM switch

What is the most important thing to remember while replacing the impact printer paper

Keep the paper aligned

Which display type utilizes 2 sheets of polarizing material with a liquid crystal solution between them

LCD

Which of the display settings available in your laptop provides a second display area using a connected projector ?

Laptop extended to projector

Which light technology is used by a barcode reader to read the bar or QR codes ?

Laser

Which layer of the OSI model does a hun operate on ?

Layer 1

Which layer of the OSI model is responsible for the electrical or mechanical transmission of data ?

Layer 1 data link

Which layer of the OSI model does a basic switch operate on

Layer 2 data link

Which layer of the OSI model does a wireless access point operate on ?

Layer 2 data link

Which layer of the OSI model is closest to the end user and interacts with software applications

Layer 7 application

What type of screen is generally used with overlays

Led

Which electrical component emits light ?

Led

You have decided to improve the security of your Windows 7 PC by adjusting various security settings so that its more difficult for malicious users to damage your PC . You want to set up the local password policies , lockout policies , audit policies , and user rights. What must you change in order to accomplish your goal

Local security policy

What can cause faded prints in an inkjet printer

Low ink cartridges

What can cause a backed up print queue

Low memory, spoiler issues

How is the total amount of visible light measured ?

Lumens

Which security setting in broadband routers uses the information of Layer 2 of the OSI model addresses

MAC address filtering

Which unique identifier does a layer 2 switch use to identify a transmission device

MAX address

You are working in the windows command prompt window and need to create a new directory/folder which command can you use to accomplish this

MD

Which port can be used as an interface between a musicians electronic instrument and a PC

MIDI

What could be the cause of fast power drain in a mobile device

Malware faulty, battery

which network solution is used to connect networks within a city

Man

What are important financial advantages of cloud ?

Measured service

Which of the following is a potential application running on a Microsoft Windows based operating system

Microsoft office

Which data protection scheme stores a secondary copy of data

Mirroring

Which device is rarely used by computers to connect to a network

Modems

during which personalization task would you configure options for your fingerprint

Modifying the sign in options

Which networking device can perform both layer 1 and layer 2 data routing functions

Multi layer switch

What is the collection of local hard drives Ethernet LANs connect directly into called

NAS

In the Control Panel where do you control the network connectivity

Network and sharing

Which type of OLED is typically used by PDA or MP3

Passive-matrix OLED

Which operation checks the motherboard to determine if there is any RAM modules installed

POST.

Which type of incoming data transmission from a network connection does a firewall act as a filter for ?

Packers

What do you need to do before you can use 2 Bluetooth devices together

Pair them

Which options can you set in printer preferences

Paper type , monochrome printing for a color printer

Which hard drive connection is an example of a legacy IDE connection to a motherboard

Parallel ATA

Which port types are supported for local printing

Parallel port , USB port

What should you check when you can't connect to a shared printer that you were previously connected to

Permission issue , IP config issue

What are some of the characteristics with asymmetrical dsl ?

Phone connectivity and internet device can coexist on the same phone line , provides more download than upload

Which gesture in MAC OS X zooms in or out ?

Pinching

Which of the following are command line tools for troubleshooting IPv4 issues

Ping,tracert

Which type of tv monitor display is subject to screen burn in

Plasma

Which router configuration uses NAT to redirect traffic from an external public IP to an internal private ip

Port forwarding

Which system in either MAC OS X or Windows PC will emit beeps to alert users about hardware problems

Post

What PDL standards support laser printing

Post script Printer control language

What does POST stand for ?

Power on self test

Which control panel item allows you to adjust when the computer will automatically dim the display turn off the display and put the computer to sleep

Power options

Which device connects to a through the 25-pin parallel port ? A. VGA displays B. Keyboards C. Mouse D. Printer

Printer

Which driver should you get from your manufacturers web site ?

Printer

Which of the following cloud types is used by a single organization ?

Private

What is the primary purpose of a vpn ?

Provide secure access to a remote network

Which functions does the Windows Explorer , or a File Explorer , in Windows 8 or later have

Provides access to network , Uses folders to organize file content

Which of these connection types are typically used to connect a mouse or keyboard to a computer ? 1. Ps/2 2. Wireless 3. Infrared 4. USB 5. RJ-45

Ps/2, wireless, USB

Which methodologies are used to set up a WPS network connection

Push button method, near field communication method

Which setting can be used to configure traffic precedence going through a broadband router

Quality of service (QoS)

Which CPU chip technologies supports virtualization ?

RVI, EPT, AMD-V

This level is known as striping (RAID)

Raid level 0

This level is also known as mirroring (RAID)

Raid level 1

This level is also known as striping and parity (RAID)

Raid level 5

In an enterprise environment what is usually the quickest way to solve a tricky OS problem

Read msg all the OS

What is the most common fix for a window blue screen error

Reboot

Which of the following guidelines accurately describes the installation of a laptop wireless card

Replacement cards must have same pin connectors

Which troubleshooting actions can a print spoiler allow you to take

Restart a print job , cancel a print job

Which staff likely needs special security training due to their exposure to sensitive info

Senior management

Where would you start to troubleshoot a print quality issue with an impact printer

Ribbon

Some of your clients use different workstations as a part of their job and they would like to have the same profile settings and desktop items regardless of where they are logged on to . What type of profile would help with this request ?

Roaming

Which statement best reflects description of desktop virtualization

Running multiple logical devices on a single physical drive

Which broadband router management setting is used to prevent problems caused by a routers firewall by examining VOIP traffic

SIP ALG

Which type of local area network would be used to connect computers or printers in a home or small office

SOHO LAN

Which storage technology provides a small form factor and gives laptops fast and robust storage capacity ?

SSD

What setting in Windows OS produces a VGA resolution of 640x480

Safe mode

Which aspects can be adjusted while working with the windows display settings

Screen refresh rate, screen resolution

How can you set a PATA drive connected via an IDE/EIDE cable as the master drive ?

Set the jumpers on the back of the drive, Connect the drive to the master end of the cable

Which windows log file records info about setting up or installing new apps

Setup log

Which device is typically connected to a network

Shared printer

What does a privacy sever help to defend against

Shoulder surfing

What parameters can be measured by performing a site survey using a wireless scanner application when setting up a wireless network access point

Signal strength, link speed

What is the new name for Microsoft Windows 8 OneDrive

Sky drive

What do the letters SCSI stand for?

Small computer system interface

Which descriptive keywords are associated with the hardware components shown

Small outline format DDR3

Which type of wearable technology generally includes a camera

Smart glasses

Which computer component will be at least used by the rendering operations of CAD workstation software

Sound card

Which IP address is changed in the packet header by the protocol network Address translation (NAT)

Source address

Which term can be used to describe RAID 10

Stripe of mirrors

What is commonly used with a digitizer to input handwritten notes on a touch-sensitive screen

Stylus tool

Which touch screen category uses 2 transducers one for receiving and one for sending along the x and y axes of the devices screen ?

Surface acoustic wave system

Which of these devices can use a mini HDMI connection ? 1. Android phones 2. Tablets 3. iPhone 4. TVs 5. Laptops

Tablets, tvs, laptops

What does the sudo command do ?

Temporary elevates privileges

Which component of a mechanical hard drive is used to store data temporarily

The cache

The IP address on your client system is 169.255.0.16 and the subnet mask is 255.255.0.0 How does this relate to the recent inability to access the internet

The system needs the correct ip config from DHCP

What was the primary goal Microsoft had with the revised windows 8 user interface

Touchscreen support

Which of the following are valid recommendations for a technician who is planning to replace the motherboard in a laptop Order after market replacement motherboard Dismantle only necessary components Read the motherboard manual thoroughly Turn off the system and disconnect cables

Turn off the system and disconnect cable, read motherboard manual thoroughly

Which Wifi technology is used to allow a connection through a firewall to a media server

UPnP

Which networking solution allows networked devices to connect to each other by dynamically attaching devices directly to a computer

UPnP

Which plug format is considered the most common form for connecting input devices like scanners barcode readers

USB

Which external storage connection gives the throughput of up to 5 gigabits per second ?

USB 3.0

What type of port adapter can be used to connect a legacy 6 pin mini din keyboard to a new computer without a mini- DIN socket

USB dongle

Which storage devices are considered only external drives ?

USB flash drives, SSD flash drives

Which ports can be used to connect external speakers to a PC

USB, 1/8 inch mini jack

Which OS update for Windows 8 can preserve your data settings and applications

Upgrade

Which of the following operating system has the greatest market share

Windows

Which windows operating system can use a webcam as a biometric reader ?

Windows 10

Which of the following statements reflect some of the specifications of an SSD hardrive

Uses flash memory Uses USB or eSATA externally Uses SATA bus internally

What is the standard D-Sub 15 pin connection shown in the graphic used for

VGA connection

Which category of networking solution is used to conceal data transmissions across networks

VPN

Which option can you use to sit-up tethering between devices

Wifi , Bluetooth

What is the first action to be taken when you have a paper jam ?

Visually inspect

Which wireless network solution is used to subdivide a local Ethernet domain into multiple subnets

Vlan

Which network adapter option enables you to keep it in a hibernating or low power mode but start up of a network signal is sent

Wake-on-LAN

Which network solution is used to connect geographically separated networks

Wan

What key step should you take when working with a laptop chassis and replacing an optical drive

Wear an anti static wristwrap

What is internet explorer

Web browser

Which wireless encryption security standard offers the least secure protection Wpa Wep Wpa2

Wep

How would you typically connect a mobile device to a printer

Wi-Fi

Which operating system was marked by the corresponding release of a new windows phone in 2012

Windows 8

Which operating system enforce driver signing by default

Windows 8 and Windows 10

Which windows component is responsible for displaying the heirarchical structure of your files folders and drives that you have on your computer and allows you to create delete move and copy files and folders on your computer

Windows Explorer

Which windows feature allows you to control the application and services that are allowed or denied network access

Windows firewall

You need to monitor your firewall security rules and security associations on you windows 7 PC . Which windows tool will allow you to accomplish this ?

Windows firewall and advanced security

What type of wireless network device can be used to extend a network to a remote access point inaccessible by direct cabling

Wireless bridge

How can you share a mobile device data connection over wifi ?

Wireless hot spot

Which printer is most suitable for a home environment with tablets laptops and smartphones

Wireless printer

Which issues are related to printer paper jams

Wrinkling and dampness

Which edition of windows px was designed for business use ?

Xp professional

What info can generally be obtained from the BIOS

•installed memory •processor clock speed

Which operation performs a check of the RAM installed on a motherboard when a computer boots up

The POST

What is considered one of the benefits of UEFI

You can use drives that are larger than 2 TB's

Which type of power supply cable is shown in the graphic ?

.......SATA

What is the max transfer rate of a standard ultra 3 SCSI ?

160 MB/s

How many pins are there on a DDR1 module

184

How much data can be written to a single sided DVD disc that contains only one layer

4.7 GB

How much data can be written to a single sided blurry disc that contains 2 layers

50 GB

PCIe cards, disks, and AGP all run on how many volts ?

5v

Which power supply cable is used to supply power to a motherboard ?

ATX-P1

Which power supply cable is used to supply power to a motherboard

ATX-p1

Which settings can be changed in the BIOS Configuration utility

Boot sequence, CPU clock speed, password.

Which settings can be changed to overclock a CPU

CPU multiplier speed

Which all diagnostic element can be monitored in the BIOS

CPU temp &a fan speed

In what form are the internal computer temperatures displayed ?

Centigrade

What action can you take to configure a Serial ATA drive to use AHCI mode ?

Change the Serial ATA mode in the BIOS

Which action do you need to perform if you want to install Windows 10 from a USB drive before a computers OS boots up ?

Change the boot sequence in the BIOS

What does the term overclocking usually refer to ?

Increasing clock speed of the CPU

What statement reflects the best description of a multicore CPU processor

It has multiple completely separate processor layers in the same chip

Which statements reflects the characteristics of DDR RAM

It holds the running portion of an OS Must have constant flow of electricity

Whatcha statement reflects how parity Ram works ?

It stores extra bit of data used to verify whether the data was correct

What unit of energy is used to rate power strips ?

Joules

What is the process of running a CPU at clock speeds higher than it's rating?

Overclocking

Which operation communicates with the BIOS and can give an indication that the hard drive might be failing ?

S.M.A.R.T

What needs to be configured, within the BIOS , to enable booting up of a computer from a USB flash drive

The boot sequence & USB config

Where does a computer get its BIOS time setting from ?

The system Clock


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