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Metrics

Any set of quantitative measures used to assess workforce performance.

HR Certification

Career long commitment that shows others in your organization that you have mastered principles of HR.

Structural Changes to Organizations

Caused by downsizing, outsourcing, rightsizing, and reengineering.

1. HR Planning, Recruitment & Selection

Conducting job analysis, forecasting HR requirements, recruiting, and selecting/hiring HR personals to fill specific jobs to reach requirements for organization

Rightsizing

Continuous and proactive assessment of mission-critical work and its staffing requirements.

Organizations must successfully integrate different _____ and ____ groups.

Cultures and age

Information

Data that have been interpreted and that meet a need of one or more managers.

3. Compensation & Benefits

Designing & implementing FAIR & CONSISTENT compensation & benefit systems for all employees.

4. Safety & Health

Designing & implementing programs to ensue employees health and safety.

Empowerment

Form of decentralization that involves giving subordinates substantial authority to make decisions.

Reengineering

Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed.

Self-Managed Work Teams

Groups of peers are responsible for a particular area or task.

Guidelines for Communicating Human Resource Programs

- Avoid communicating in peer peer group or "privileged-class" language - Don't ignore cultural or global aspects of communication -Back up communication w management action -Periodically reinforce employee communications -Transmit INFO not just data -Don't ignore behavioral aspects of communication

Advice

-Disciplinary Matters -Equal Employment Opportunity Matters

Diversity in the force

Including sex, race, nationality, religion, age, sexual orientation, and disability.

Downsizing

Laying off large numbers of managerial and other employees.

Globalization

Many companies are becoming global do diversity must be seen in global terms

Challenges in the workforce

-Diversity -Globalization -Regulatory Changes -Technology changes -Managerial changes

Specific Services

-Maintaining employee records -Handling initial phases of employment orientation

6 Major Functions of HR Management

1. HR Planning, Recruitment & Selection 2. HR Development 3. Compensation & Benefits 4. Safety & Health 5. Employee & Labor Relations 6.HR Research

HR Departments 3 Types of Services

1. Specific Services 2. Advice 3. Coordination

General requirements for HR Certification

1. Specific experience 2. Specific Education 3. Passing an exam

HR Scorecard

A measurement and control system that uses a mix of quantitative and qualititative measures to evaluate performance.

Regulatory Changes

Organizations face new government and law regulations all the time in areas of environment, safety, health etc. These new regulations often require significant amounts of paperwork.

2. HR Development

Orienting/training employees, designing management development programs & building effective teams within organization structure.

Coordination

Performance Appraisals & Compensation Matters

HR Specialist

Person specially trained in one or more areas of human resource management (ex: labor relations specialist, wage and salary specialist).

HR Generalist

Person who devotes a majority of working time to human resource issues, but does not specialize in any specific areas.

Operating Manager

Person who manages people directly involved with the production of an organization's products or services

Primary function of HR Department

Provide support to operating managers on all HR matters.

6.HR Research

Providing a HR info base and creating employee communication systems.

Data

Raw material from which information is developed; composed of facts that describe people, places, things, or events and that have not been interpreted.

5. Employee & Labor Relations

Serving as intermediary between organization and its union. Designing discipline handling systems.

Outsourcing

Subcontracting work to an outside company that specializes in that particular type of work.

Talent management

The broad spectrum of HR activities involved in obtaining and managing the organization's HR.

Communication

Transfer of information that is meaningful to those involved.

Human Resource Functions

tasks and duties performed in both large and small organizations to provide for and coordinate human resources.

Suggestions for HR Managers to become familiar w their business

• Know the company strategy and business plan. • Know the industry. • Support business needs. • Spend more time with the line people. • Keep your hand on the pulse of the organization. • Learn to calculate costs and solutions in hard numbers.

Human Resource Management

Human resource management encompasses those activities designed to provide for and coordinate the human resources of an organization. Human resource management is also a modern term for what has traditionally been referred to as personnel administration or personnel management.

HR Management in the Future

To meet the challenges of the future, tomorrow's human resource departments must possess different competencies and be much more sophisticated than their predecessors.

Telecommuting

Working at home by using an electronic linkup with a central office.