Mangt 420 Quiz 13
________ is the group trait that indicates the strength of the members' desire to remain in the group and their commitment to each others.
Cohesiveness
Very high levels of conflict are desirable because they eliminate complacency.
False
Very low levels of conflict create an atmosphere that fosters creativity and innovation.
False
Which of the following combinations of group cohesiveness and group performance norms leads to the highest level of performance? Low cohesiveness/low norms. Low cohesiveness/high norms. High cohesiveness/high norms. High cohesiveness/low norms. Cohesiveness and performance norms do not interact to shape team performance.
High cohesiveness/high norms.
Which of the following combinations of group cohesiveness and group performance norms is the worst situation for managers when trying to improve team performance? Low cohesiveness/low norms. Low cohesiveness/high norms. High cohesiveness/high norms. High cohesiveness/low norms. Cohesiveness and performance norms do not interact to shape team performance.
High cohesiveness/low norms.
Which of the following factors tend to decrease group cohesiveness? Intra-group competition. Inter-group competition. Frequent interactions among members. Small group size. None of the above.
Intra-group competition.
Which of the following combinations of group cohesiveness and group performance norms leads to a moderate level of performance? Low cohesiveness/low norms. Low cohesiveness/high norms. High cohesiveness/high norms. High cohesiveness/low norms. Cohesiveness and performance norms do not interact to shape team performance.
Low cohesiveness/high norms.
After wearing blue jeans to work for three days and getting harassed by fellow coworkers who were wearing slacks or skirts, Jennifer decided to go buy slacks for work and leave her jeans for the weekend. This is an example of which of the following? goals norms status policies
Norms
All groups establish ______ which are acceptable standards of behavior that are shared by group's members
Norms
Which of the following is NOT a stage of team development? Shaping. Storming. Norming. Forming. Performing.
Shaping.
Favorable evaluations of the group as a whole by outsiders tend to enhance group cohesiveness.
True
Managers can enhance organizational performance by ensuring moderate amounts of conflict.
True
Role overload may occur when an individual takes on too many roles at one time.
True
Role overload may occur when role expectations exceed an individual's capabilities.
True
Success tends to increase group cohesiveness.
True
Which of the following factors tend(s) to increase group cohesiveness? Domination by one or two group members. Personal attraction to the group. Frequent interactions among members. a and b. b and c.
b and c Personal attraction to the group. Personal attraction to the group.
Mike's boss frequently asks him to work overtime but Mike has 4 children and his wife feels that he should spend more time with his family. Mike is experiencing intrarole conflict. interrole conflict. person-role conflict. role ambiguity. intersender conflict.
interrole conflict.
Ben is a mechanic. His boss gives him used parts to install in cars that he works on, but he knows that customers are not aware of this and are actually charged for new parts. Ben is really bothered by this situation. He is experiencing: intrarole conflict. person-role conflict. role ambiguity. intersender conflict. interrole conflict.
person-role conflict.
When the role requirements are unclear, the result is: intrarole conflict. role ambiguity. storming. interrole conflict. role overload.
role ambiguity
Matt very much wanted to work for C.R.I.S. Electronics. When he heard that the CEO of that company was a member of the local racquet club, he joined the club, hoping this would help him get the job he wanted. Jonathan joined the club most likely because of: the group goals. the group goals. the group activities. the instrumental benefits. interpersonal attraction. need satisfaction.
the instrumental benefits.
