MGMT 3000 quiz 8
Which of the following are strategies for managing diversity:
- organizational policies, - diversity training, - supportive organization culture, - organizational practices
When a manager is evaluated by his or her superiors, peers, and subordinates. This is known as
360 degree feedback
The Age Discrimination in Employment Act forbids discrimination against workers above which of the following ages?
40
Brad's financial firm uses an intelligence test to screen prospective employees. The test has an adverse impact on minority applicants because the pass rate for the minority group is less than about?
80 percent of the pass rate for the majority group members
At a major hotel, the wages for a doorman are less than the wages for housekeeping, but the doorman also gets tips. This is an example of
A WAGE-STRUCTURE DECISION
The Ann Arbor Police Department has all its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests, interviews, and simulated work experiences. This is an example of
AN ASSESSMENT CENTER
Evan, a nurse at a large hospital, observes that his female coworkers frequently make jokes that are insulting to men. Which of the following would be reasonable approaches to dealing with this behavior? - A change in organizational culture, - an organizational policy against gender related jokes, - evan communicating his discomfort with these jokes - and an intervention from a manager who has had diversity training - All of the above
All of the above
The key to individuals managing diversity is: understanding, - empathy, - tolerance, - communication, - All of these
All of these
Irene has asthma. She needs an air purification unit under her desk to clean the air. The ____ requires her employer to provide the unit for her.
Americans with Disabilities Act
As Josette listens, the interviewer talks about the company's retirement plan, life insurance, and concierge service. The interviewer is discussing
Benefits
The most appropriate training technique for Pepsi Cola to teach its employees to make ethical decisions would be
Case discussion groups
Which of the following is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship?-
Collective bargaining
In human resource management terminology, the incentive pay an employee receives is referred to as
Compensation
Which of the following requires employers to provide up to 12 weeks of unpaid leave for family emergencies?
FAMILY AND MEDICAL LEAVE ACT of 1993
Mason works at a textile mill. Last week he worked 45 hours. According to the ____, he should receive overtime for the time he works in addition to his regulat 40-hour shift.
Fair Labor Standards Act
The means by which a labor agreement is enforced is the?
Grievance procedure
Given the environment in which organizations must function today, which of the following statements about human resource management (HRM) is FALSE? .
HRM should be left to line managers because they know their people best
Those activities directed at attracting, developing, and maintaining an effective workforce are called
Human resource management
When human resource managers determine how much each worker in a particular wage grade will be paid, they are making a(n) ____ decision.
INDIVIDUAL WAGE
An organization is considered diverse when
Its members differ from each other
A ________ should not contain questions about gender, religion, national origin, or ethnicity
Job application blank
A title, such as vice president, would be found in the
Job description
All of the following are steps in human resource planning EXCEPT
Job evaluation
You are reading a document that says that job incumbents must be at least twenty-one years of age, a citizen of the United States, and have at least two years of college training. What are you reading?
Job specification
The executive in charge of R&D at a major US company was offered a position with a new company. When the US company learned this, they offered a large increase in compensation and a bonus to be paid after two more years of work. This executive was a
Knowledge worker
GE requires managers to identify the bottom 10% of their employees. This is an effort to limit evaluation
Leniency error
Forecasting personnel needs and availability, and setting up programs to match the two, are the specific parts of human resource
PLANNING
Which of the following practices indicates an organization that does NOT value diversity?
Policies and procedures follow the letter of the EEO law.
All of the following are exempt from the overtime provisions of the Fair Labor standards Act:
Salaried professional employees, executives, and admin employees
Which of the following is NOT a strategy for managing diversity?-
Selective recruitment
Spouses of military members used to complain they could not find jobs because they moved every three years with the military. But with the increased demand for ____ some organizations value the ability to make a relatively short-term commitment by hiring them.
TEMPORARY WORKERS
Executives who retire and then work as consultants are part of the _______ workforce.
Temporary
Spouses of military members used to complain they could not find jobs because they moved every three years with the military. But with the increased demand for ____ some organizations value the ability to make a relatively short-term commitment by hiring them.
Temporary workers
In a meeting with her managers, Mariah says, "I really believe this is a bad decision, but I have been asked by my boss to increase the diversity of this division." Which of the following is Mariah apparently failing to consider?
That diversity can provide competitive advantage
Costco has a reputation for paying higher than the prevailing wages in its industry. This is an example of a(n) ____ decision by its management.
Wage-Level
An organization that refuses to hire men as administrative assistants, is an example of
a direct form of discrimination
The age discrimination in employment act forbids discrimination against workers about the
age of 40
A cafeteria benefits plan consists of
allows employees to choose among a set of optional benefits
Which of the following is the first step in human resource planning:
assessing external and internal trends
If an organization uses an employment test that asains pass at a higher rate than whites.. this is
indirect form of discrimination
The process of determining the relative value of jobs within the organization is known as
job evaluation
Leslie's team of hotel housekeepers needs to learn the physical skill of correctly putting sheets on beds. She should use on the
job training
Job descriptions include all the following information EXCEPT the
qualifications required of the job incumbent
Natalie is responsible for recruiting military veterans to her company. She wants to know all the people in her company who have served their country. She should look at the
skills inventory.