MGMT 3000 quiz 8

Which of the following are strategies for managing diversity:

- organizational policies, - diversity training, - supportive organization culture, - organizational practices

When a manager is evaluated by his or her superiors, peers, and subordinates. This is known as

360 degree feedback

The Age Discrimination in Employment Act forbids discrimination against workers above which of the following ages?

40

Brad's financial firm uses an intelligence test to screen prospective employees. The test has an adverse impact on minority applicants because the pass rate for the minority group is less than about?

80 percent of the pass rate for the majority group members

At a major hotel, the wages for a doorman are less than the wages for housekeeping, but the doorman also gets tips. This is an example of

A WAGE-STRUCTURE DECISION

The Ann Arbor Police Department has all its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests, interviews, and simulated work experiences. This is an example of

AN ASSESSMENT CENTER

Evan, a nurse at a large hospital, observes that his female coworkers frequently make jokes that are insulting to men. Which of the following would be reasonable approaches to dealing with this behavior? - A change in organizational culture, - an organizational policy against gender related jokes, - evan communicating his discomfort with these jokes - and an intervention from a manager who has had diversity training - All of the above

All of the above

The key to individuals managing diversity is: understanding, - empathy, - tolerance, - communication, - All of these

All of these

Irene has asthma. She needs an air purification unit under her desk to clean the air. The ____ requires her employer to provide the unit for her.

Americans with Disabilities Act

As Josette listens, the interviewer talks about the company's retirement plan, life insurance, and concierge service. The interviewer is discussing

Benefits

The most appropriate training technique for Pepsi Cola to teach its employees to make ethical decisions would be

Case discussion groups

Which of the following is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship?-

Collective bargaining

In human resource management terminology, the incentive pay an employee receives is referred to as

Compensation

Which of the following requires employers to provide up to 12 weeks of unpaid leave for family emergencies?

FAMILY AND MEDICAL LEAVE ACT of 1993

Mason works at a textile mill. Last week he worked 45 hours. According to the ____, he should receive overtime for the time he works in addition to his regulat 40-hour shift.

Fair Labor Standards Act

The means by which a labor agreement is enforced is the?

Grievance procedure

Given the environment in which organizations must function today, which of the following statements about human resource management (HRM) is FALSE? .

HRM should be left to line managers because they know their people best

Those activities directed at attracting, developing, and maintaining an effective workforce are called

Human resource management

When human resource managers determine how much each worker in a particular wage grade will be paid, they are making a(n) ____ decision.

INDIVIDUAL WAGE

An organization is considered diverse when

Its members differ from each other

A ________ should not contain questions about gender, religion, national origin, or ethnicity

Job application blank

A title, such as vice president, would be found in the

Job description

All of the following are steps in human resource planning EXCEPT

Job evaluation

You are reading a document that says that job incumbents must be at least twenty-one years of age, a citizen of the United States, and have at least two years of college training. What are you reading?

Job specification

The executive in charge of R&D at a major US company was offered a position with a new company. When the US company learned this, they offered a large increase in compensation and a bonus to be paid after two more years of work. This executive was a

Knowledge worker

GE requires managers to identify the bottom 10% of their employees. This is an effort to limit evaluation

Leniency error

Forecasting personnel needs and availability, and setting up programs to match the two, are the specific parts of human resource

PLANNING

Which of the following practices indicates an organization that does NOT value diversity?

Policies and procedures follow the letter of the EEO law.

All of the following are exempt from the overtime provisions of the Fair Labor standards Act:

Salaried professional employees, executives, and admin employees

Which of the following is NOT a strategy for managing diversity?-

Selective recruitment

Spouses of military members used to complain they could not find jobs because they moved every three years with the military. But with the increased demand for ____ some organizations value the ability to make a relatively short-term commitment by hiring them.

TEMPORARY WORKERS

Executives who retire and then work as consultants are part of the _______ workforce.

Temporary

Spouses of military members used to complain they could not find jobs because they moved every three years with the military. But with the increased demand for ____ some organizations value the ability to make a relatively short-term commitment by hiring them.

Temporary workers

In a meeting with her managers, Mariah says, "I really believe this is a bad decision, but I have been asked by my boss to increase the diversity of this division." Which of the following is Mariah apparently failing to consider?

That diversity can provide competitive advantage

Costco has a reputation for paying higher than the prevailing wages in its industry. This is an example of a(n) ____ decision by its management.

Wage-Level

An organization that refuses to hire men as administrative assistants, is an example of

a direct form of discrimination

The age discrimination in employment act forbids discrimination against workers about the

age of 40

A cafeteria benefits plan consists of

allows employees to choose among a set of optional benefits

Which of the following is the first step in human resource planning:

assessing external and internal trends

If an organization uses an employment test that asains pass at a higher rate than whites.. this is

indirect form of discrimination

The process of determining the relative value of jobs within the organization is known as

job evaluation

Leslie's team of hotel housekeepers needs to learn the physical skill of correctly putting sheets on beds. She should use on the

job training

Job descriptions include all the following information EXCEPT the

qualifications required of the job incumbent

Natalie is responsible for recruiting military veterans to her company. She wants to know all the people in her company who have served their country. She should look at the

skills inventory.