MGMT 309 ch 3

Employers often prefer to rely on temporary workers because they:

offer greater flexibility.

Multiculturalism in an organization results in:

opportunities and challenges for managers.

The rate of change and the degree of homogeneity interact to determine the level of:

uncertainty faced by an organization.

Which of the following is a result of dynamic and complex environmental conditions in an organization?

A high degree of uncertainty in the organization

Beige Inc. sells very few products in the market, has a constant and stable supply of resources, and faces relatively less competition. Which of the following statements is true of the environmental uncertainty faced by Beige?

Beige Inc. has a simple environment with relatively low levels of uncertainty

Who among the following is a dimension of an organization's task environment?

Regulators

_____ is a layer of the external environment of an organization.

The task environment

Which of the following is a layer of the external environment of an organization?

The task environment & general environment

Which of the following environments consists of specific external organizations or groups that influence an organization?

The task environment - consists of specific external organizations or groups that influence an organization.

Which of the following dimensions refers to the methods available for converting resources into products or services?

The technological dimension

A moderate degree of uncertainty is faced by an organization with a:

dynamic but simple environment.

The National Labor Relations Act of 1935 requires organizations to recognize and bargain with a union if that union has been legally established by an organization's _____.

employees

Watson and Raymond Inc., a courier company based in the United States,suffered a loss recently when a cyclone struck its headquarters and damaged a lot of data stored on the company's servers. In this scenario, Watson and Raymond's business was affected by its _____.

external environment

During the Great Recession of 2007, Vintichic Fashions suffered a major loss and had to lay off a large number of employees. In this context, Vintichic Fashions was affected by its _____.

external environment-The external environment is everything outside an organization's boundaries that might affect it

An organization culture:

helps members understand what it stands for.

Maximus Technologies changed a few of its policies and made its work environment employee-friendly. It increased the incentives and benefits given to its employees. This change motivated the employees, and the production rate increased by 75 percent. Maximus Technologies benefitted because of the changes implemented in its _____.

internal environment

Which of the following statements is true about organization culture?

it consists of a firm's set of values and beliefs.

Which of the following is a way of maintaining culture in an organization?

By rewarding people whose behaviors are consistent with the current culture

Which of the following exists in an organization when its members differ from one another along one or more important dimensions, such as age, gender, or ethnicity?

Diversity

Which of the following is of more concern to a state university that relies on state funding as compared to a private university with a large endowment?

General economic conditions -General economic conditions are of more concern to a state university that relies on state funding as compared to a private university with a large endowment

Which of the following is a reason for the increase in the average age of the U.S. workforce?

Improved health and medical care for the aging workforce

Which of the following is an economic factor for business and a part of an organization's general environment?

Inflation

Identify a true statement about the culture of an organization.

It can become a weakness in certain cases.

Which of the following is not true of the glass ceiling in many organizations?

It is a barrier that can be easily broken.

_____ refers to the broad issues associated with differences in values, beliefs, behaviors, customs, and attitudes held by people in different cultures.

Multiculturalism

Which of the following increases due to globalization

Multiculturalism in an organization

Who among the following has legal property rights to a business organization?

Partners

Who among the following elects a corporation's board of directors?

Stockholders

_____ are organizations that provide resources for other organizations.

Suppliers

Which of the following can result in cultural problems in an organization?

The growth of rival factions within the organization

Which of the following is likely to be a reason for the weak culture of an organization?

The management team has changed rapidly during recent periods.

Which of the following is a component of the internal environment of an organization?

The physical work environment

______ interact to determine the level of uncertainty faced by an organization.

The rate of change and the degree of homogeneity

Which of the following dimensions focuses on the extent to which the environment is relatively stable or relatively dynamic?

The rate of change focuses on the extent to which the environment is relatively stable or relatively dynamic

Which of the following is a factor in the economic dimension of an organization?

Unemployment

A major way to shape the culture of an organization is to

bring outsiders into important managerial positions.