MGMT 310 learning module 1

Which statements are true about global poverty? (Choose every correct answer.) Multiple select question. 20% of children suffer extreme poverty. Serious poverty has been virtually eliminated. The number of people who do not have enough to eat is growing. Food distribution programs are steadily reducing the number of hungry people.

20% of children suffer extreme poverty. The number of people who do not have enough to eat is growing.

What percentage of global city dwellers live with the problem of air pollution? Multiple choice question. 50% 90% 20% 10%

90%

What percentage of the Generation Z population believes that businesses should address the problems of society and the environment? Multiple choice question. 90% 10% 60% 25%

90%

What percentage of the world's economic activity is created by small businesses? Multiple choice question. 50% 90% 10% 25%

90%

What is the main factor that many experts believe prevents firms from becoming involved with the Sustainable Development Goals? Multiple choice question. A focus on gender equality A focus on global markets A focus on long-range planning A focus on short-term profits

A focus on short-term profits

What are characteristics of entrepreneurs that big businesses tend to lack? Multiple choice question. Social consciences Global reputations Wealthy stockholders Ability to respond quickly

Ability to respond quickly

What are good ways to bring your interest in sustainable development into a job search? (Choose every correct answer.) Multiple select question. Challenge the interviewer to prove the company's products do no harm Ask interviewers about the company's approach to social responsibility Conceal the fact that you have studied CSV Research the company's history of creating social value

Ask interviewers about the company's approach to social responsibility Research the company's history of creating social value

A problem for big businesses when responding to opportunities for creating shared value is ________ , or the resistance to change.

Blank 1: inertia, enertia, inertness, or inersha

One way that companies can work to create shared value is to look for new products, markets, and _________ .

Blank 1: opportunities

By researching a company's level of engagement with CSV before an interview, you will demonstrate a __________ rather than reactive orientation to learning.

Blank 1: proactive

The first set of dynamic inputs in CSV is focused on how a company's __________ and _________ harm or benefit society.

Blank 1: products Blank 2: services

Corporate social responsibility tends to focus on narrow solutions to isolated issues, whereas creating ___________ , ___________ takes a broader approach to global problems.

Blank 1: shared or CSV Blank 2: value or values

When used successfully, creating shared value transforms corporate ___________ responsibility into a way to make profits.

Blank 1: social

Why are the principles of CSV not better known among modern business students? Multiple choice question. CSV is missing from many business school curricula. Big businesses have concealed information about CSV. Young people have little interest in social issues.

CSV is missing from many business school curricula.

Which actions are the most likely to achieve CSV? Multiple select question. Choosing initiatives that are aligned with a firm's business Using CSR as a way to dispose of excess profit Isolating corporate social responsibility in its own separate department Making strategic decisions about social initiatives

Choosing initiatives that are aligned with a firm's business Making strategic decisions about social initiatives

What is true about modern business attitudes toward corporate social responsibility (CSR)? Multiple choice question. Companies increasingly feel it is the right thing to pursue. Companies are converting from for-profit to non-profit operations. Companies increasingly look for ways to avoid it. Companies will consider it only if it does not cost them.

Companies increasingly feel it is the right thing to pursue.

Which organizations are most likely to be in a business's local cluster? (Choose every correct answer.) Multiple select question. Offshore banks Competitors Universities Suppliers

Competitors Universities Suppliers

A monthly review of a company's value chain reveals that one of its suppliers has recently been buying parts from a manufacturer who does not use environmentally friendly practices. Which set of CSV dynamic inputs does this exemplify? Multiple choice question. Consideration of societal benefits, harms, and needs associated with the firm's value chain. Consideration of societal benefits, harms, and needs associated with the firm's products/services Identification of constraints to productivity/growth in the firm's geographical region

Consideration of societal benefits, harms, and needs associated with the firm's value chain.

What does the abbreviation CSV stand for in business management? Multiple choice question. Consumer sustainability verification Creating shared value Corporate social value Competitive systems virtue

Creating shared value

Which are methods that firms can use to encourage a long-range approach to change? (Choose every correct answer.) Multiple select question. Focus business decisions on the interests of the wealthiest shareholders. Earmark special funds for long-term projects. Base compensation on long-term performance. Reward employees for quick profits.

Earmark special funds for long-term projects. Base compensation on long-term performance.

The only responsibility of a business is to benefit its shareholders as much as possible. True false question. True Reason: The obligations of social responsibility are broader than simply making a profit for shareholders. False

False

What does corporate social responsibility mean? Multiple choice question. Firms must concentrate on profits above all else. Firms must work against environmental regulations. Firms must consider the social costs of doing business. Firms must make sure that worker relationships are harmonious.

Firms must consider the social costs of doing business.

What is another term for experiential learning? Multiple choice question. Coursework Cultural infusion Hands-off approach Hands-on experience

Hands-on experience

In which areas have business schools begun to include ideas of shared value and Sustainable Development Goals? (Choose every correct answer.) Multiple select question. Hands-on experience Coursework Charitable foundations Degree programs

Hands-on experience Coursework Degree programs

What is involved in creating shared value? (Choose every correct answer.) Multiple select question. Increasing company competitiveness Shrinking the economic "pie" Advancing social conditions Improving the community's economy

Increasing company competitiveness Advancing social conditions Improving the community's economy

At the current rate that businesses are addressing global issues, it is unlikely that the UN's goal for meeting the SDGs by 2030 will be accomplished. True false question. True False Reason: Various areas of concern hinder the accomplishment of the SDGs.

True

Which are factors that continue to impede businesses in their progress toward adopting a shared value perspective? (Choose every correct answer.) Multiple select question. Lack of CEO involvement Difficulty aligning business objectives with social issues Reluctance to change tactics Lack of a list of sustainable development goals

Lack of CEO involvement Difficulty aligning business objectives with social issues Reluctance to change tactics

What term is used to describe businesses, suppliers, and other organizations that are geographically close and share similar concerns? Multiple choice question. Shared values Local clusters Value chains Business rivals

Local clusters

Effective approaches to create shared value may not always be obvious. True false question. True False Reason: Managers need to look for opportunities that may not be readily apparent.

True

What is at the center of the CSV approach to solving social problems? Multiple choice question. Changing consumer habits Maximizing profits Creating a benevolent corporate image Mitigating collateral damage

Maximizing profits

Which are elements of the "triple bottom line"? (Choose every correct answer.) Multiple select question. Planet Profit Parity People

Planet Profit People

Which elements are part of the value chain? (Choose every correct answer.) Multiple select question. Production Customer service Marketing Stock price

Production Customer service Marketing

In which areas have corporations improved their focus on issues of sustainability and shared value? (Choose every correct answer.) Multiple select question. Progress in achieving specific SDGs Awareness of CSV Progress in exploiting global markets A shift in focus from profit to humanitarian causes

Progress in achieving specific SDGs Awareness of CSV

Which are good approaches for managers seeking to implement CSV? (Choose every correct answer.) Multiple select question. Stick to obvious solutions Seek a good fit Prioritize opportunities Maximize impact

Seek a good fit Prioritize opportunities Maximize impact

What must a firm create in order to produce profit and give lasting benefits to a broad range of stakeholders? Multiple choice question. Shared value Social responsibility Corporate initiative Investor wealth

Shared value

The first set of dynamic inputs in CSV assesses a firm's products and services in relation to which of the following? (Choose every correct answer.) Multiple select question. Social media Societal benefits Societal harms Societal needs

Societal benefits Societal harms Societal needs

The first set of dynamic inputs in CSV assesses a firm's products and services in relation to which of the following? (Choose every correct answer.) Multiple select question. Societal needs Societal benefits Social media Societal harms

Societal needs Societal benefits Societal harms

Which is the best example of experiential learning about creating shared value? Multiple choice question. A committee rewrites a school's mission statement to include principles of the SDGs. Students participate in a management internship where they sit in on the hiring process. Students engage downtown merchants in a plan for a day center for the homeless. A business school offers a certificate program in profitable sustainability.

Students engage downtown merchants in a plan for a day center for the homeless.

Which of the following represents a key process for CSV?" Multiple choice question. The discovery of new products, markets, and opportunities that can aid a firm in creating shared value The consideration of societal harms associated with the products/services that a firm provides The identification of constraints to growth in the geographic region of a firm The evaluation of the societal needs associated with a firm's value chain

The discovery of new products, markets, and opportunities that can aid a firm in creating shared value

Which statements are true about small businesses? (Choose every correct answer.) Multiple select question. They do not contribute to job creation. They account for the majority of the world's economic activity. They go largely unrecognized in business publications, such as Fortune. They are an important force in income generation.

They account for the majority of the world's economic activity. They are an important force in income generation.

What organization adopted a set of 17 Sustainable Development Goals in 2016? Multiple choice question. Greenpeace United Nations World Bank Better Business Bureau

United Nations

What term is used to describe the combined processes a firm uses to add value to what it sells? Multiple choice question. Product line Production line Value chain Value added

Value chain

Which issues are addressed by the UN Sustainable Development Goals (SDGs)? (Choose every correct answer.) Multiple select question. Overtaxation of the wealthy Water scarcity Threats to the natural world Gender inequality

Water scarcity Threats to the natural world Gender inequality

When does shared value creation happen? Multiple choice question. When companies do social good at the expense of their bottom line When companies benefit both their shareholders and the broader society When companies prioritize profits over every other consideration When companies sell shares of ownership on the open market

When companies benefit both their shareholders and the broader society

A class in business school entitled "Maximizing the Profitability of Corporate Social Responsibility" is an example of incorporating the ideas of CSV through ______. Multiple choice question. coursework a year abroad cultural infusion degree programs

coursework

A shared value and sustainable development perspective means that businesses must view themselves as part of a larger ______. Multiple choice question. ecosystem banking system brand corporation

ecosystem

Corporate involvement with shared value and sustainability issues is ______. Multiple choice question. outdated chiefly occurring in foreign markets relatively new highly unlikely

relatively new

The second set of CSV dynamic inputs is focused on the societal need, harm, and benefits associated with a company's ______. Multiple choice question. constraints rivals products and services value chain

value chain