mgmt final
What are pay systems designed to do?
-attract new employees -retain current employees -motivate current employees
in setting performance standards for production work, the ideal job should:
-be highly repetitive -have short job cycle -produce a clear, measurable output
Which of the following are key forces accounting for women today aiming for high-level business jobs?
-changes in the family -increasing numbers of women attending college -changes in technology
The demand for human resources can be affected by
-consumer tasks -technology -economic conditions
Core characteristics of effective voice systems include:
-elegance -responsiveness
the relationship between workforce diversity and firm performance depends upon:
-firm-specific factors such as culture -the particular industry that the firm operates in -the degree or extent of diversity
Opportunities for women are increased when organizations offer
-flexible scheduling -teleworking -alternative carrer paths
The shift to a more diverse workforce has become a dominant activity due to:
-globalization of markets -moving from a manufacturing economy to a service economy -mergers and alliances that require different cultures to work together
Which of the following are determinants of pay structure and wages?
-management philosophy -legislation -labor unions
The principal reason to emphasize evaluation of HRM effectiveness is/are to:
-market the HRM function -provide accountability for the HRM function
Which of the following are exempted from Title VII coverage:
-pre-employment inquiries -professional tests -national security
In order to trigger worker beliefs that underlie a profitable and productive workplace, the best managers seem to
-select for talent -focus on strengths -find the right fit
One can anticipate a stronger relationship between diversity and firm performance if the firm is part of a _____ industry
-service -stable
A decertification election cannot occur
-with less than 30% of the bargaining unit employees -while the labor contract is in effect -within 12 months of certification
Empirical research indicates the correlation between financial incentives and performance is ____.
.34
In 1929, benefits costs were equivalent to ___ percent of a company payroll...
3%
A _____ plain is defined- contribution pension plan in which an employee can place a portion of his or her pay into a personal retirement account, often with the employer matching a portion of the contribution; the combined contribution grows tax free until withdrawn
401(k)
Todays employee benefit costs are equivalent to almost ____ of company payroll costs
44%
According to Cascio, ____ of U.S. employers use merit-pay systems
90%
Most common workplace injury?
Being hit by an object
Jobs with stable tasks and stable job specifications across their market are known as
Benchmark jobs
Which compensation-related law contains provisions for minimum wage, minimum hours, overtime pay, equal pay, record-keeping, and child labor?
Fair labor Standards act
______ is a multidimensional attitude; it is made up of attitudes toward pay, promotions, co workers, supervision, the work itself, and so on
Job satisfaction
A _____ is a system of payment that provides employees with permanent increments in base pay
Merit based system
What government entity deals with programs related to pay secrecy?
National Labor Relations Board NLRB
______ is the narrowing of the ratios that distinguish different job grades
Pay compression
Which of the following best describes internal equity?
Pay rates are fair in terms of the relative worth of individual jobs in a firm
Which of the following health plans is viewed as most restrictive ?
Preferred Provider Organization (PPO)
Which act protects rehabilitated alcohol and drug abusers from discrimination in employment?
The Americans with Disabilities Act
the laws of comprising the labor triumvirate (the "big three") consist of:
Wagner Act, Taft-Hartley Act, Landrum-Griffin Act
_________ provide payments to workers who are injured on the job or who contract a work-related illness
Workers compensation programs
Which of the following are compensation factors?
a. skills b. working conditions
Any failure of an employee to report for or to remain at work as scheduled regardless of reason is:
absenteeism
If the selection rate for a "protected" group is less than 80% of the rate the dominant group, this demonstrates
adverse impact
When identical standards are used for all applicants, yet they still lead to disproportional employment opportunities for a particular group, this is called:
adverse impact
The ___ approach to evaluating HRM effectiveness relies upon measures of customer satisfaction and key indicators such as the percentage of employees that participate in training events
audit
Whenever an organizing drive begins, employees are asked to sign _____ that designate the union as the employees' exclusive representative in bargaining with management
authorization cards
Which of the following concepts is best described as ensuring that different pay ratios among different pay grades are fair?
balance
the _____ is the group of employees eligible to vote in the representation election
bargaining unit
In the employment context, _____ can be viewed broadly as the giving of an unfair advantage/disadvantage to the members of a particular group in comparison with the members of other groups
discrimination
An _____ program is a employee benefit that allows employees to become owners of the firm
employee stock ownership
To eliminate, or at least reduce, the number of severity of workplace accidents, a combination of management and ____ controls is essential
engineering
Examples of unsafe ____ are noise, radiation, dust, fumes and stress
environmental conditions
What is the first step in creating a job-based compensation system?
establishing important job charecteristics
The process of ranking jobs in terms of their relative worth to a firm is called a job ________
evaluation
75% of asian americans aged 25 and over have a bachelors degree or higher
false
As a strategy for reducing an expected labor surplus, downsizing is regarded as slow in terms of speed but high in terms of human suffering
false
Firms conduct market pay surveys to establish the internal equity of their compensation system
false
Supervisory hours are NOT a consideration when determining the cost of employee absenteeism
false
Workers compensation is financed by the employer and employee
false
older workers are prohibited from waiving their rights to sue under the Age Discrimination Act
false
the key difference between behavior costing and utility analysis is the former considers costs, while the latter does not
false
the labor market tends to place a ceiling on the actual level of compensation offered by the firm
false
the organizational reward system is limited to financial compensation
false
in the workplace, strong _____ encourage subgroups and increase the potential for conflict
faultlines
Organizations strive to retain talented workers in a hot job market be offering employees:
flexible work schedules
Which of the following statements about comma-ratio's is false?
if the employees wage is lower than the midpoint, the comps-ratio is high
OSHA assigns top priority to reports of:
imminent dangers
Which of the following is NOT a dimension of management systems capable of producing profits through people?
increases differences in status
Transitional matrices provide historical information on personnel movements that can assist managers with forecasting the
internal supply of labor
When a collective bargaining agreement expires and the parties cannot reach a new agreement, management may choose to use a _____ in which plant operations are shut down to pressure the union into a settlement
lockout
There is a substantial and growing body of research evidence showing a strong connection between how firms ____ and the economic results they achieve
manage their people
the notion of ______ means establishing a heterogeneous workforce where no member or group has an advantage or disadvantage
managing diversity
In a _____ case, an employment decision is based on a combination of job related factors as well as unlawful factors
mixed-motive
the LAMP model includes all of the following EXCEPT
probability -logic, analytics, measures
Gainsharing is based on a measure of:
productivity
which of the following has the weakest link between performance and reward?
profit sharing
Sexual harassment generally comes in two forms; hostile work environment and:
quid pro quo
a union shop is illegal in
right to work states
Job specifications
should reflect minimally acceptable qualifications for job incumbents
Effective employee incentive programs are:
simple, specific, attainable, and measurable
In competency-based pay workers are paid on the basis of:
skills
At times, firms fail to attract some individuals or retain some employees because these individuals regard incentive pay schemas as unacceptable. This form of natural attrition it is called the ____ effect
sorting
The _____ effect occurs when employers seek to avoid unionization by offering workers the wages, benefits, and working conditions that rival unionized firms do
spillover
how firms compete with each other and how they attain and sustain competitive advantage is the essence of:
strategic management
the formal process that connects business strategy to human resource strategy and practices, ensuring the right people are in the right place at the right time and costs is called
strategic workforce planning
A very useful took for determining the true worth of an entire executive compensation package is the:
tally sheet
a primary difference between the union and nonunion grievance process is:
the former is contractually-based and the latter is voluntary
Which of these must you know in order to compute compa-ratio?
the mid-point of the pay grade
Experience rating for the state portion of unemployment insurance is measured by:
the more people terminated, the higher the rating
Which of the following is an advantage of team incentives?
they encourage cooperation, not competition among workers
Procedural justice focuses on the fairness of the outcomes of decisions, for instance, in all the allocation of bonuses
true
Social Security is financed by the employer and the employee
true
The Civil Rights Act of 1991 offers monetary damages for victims of intentional discrimination
true
Under the Family Medical Leave Act, employers must maintain health insurance benefits and give the workers their previous jobs(or comparable positions) when their leaves are over
true
defined-benefit plans entail a promise from the employer to pay a retiree a stated amount (pension), often expressed in terms of a percentage of preretirement pay
true
integrating cultures is one of the top challenges in mergers and acquisitions
true
roughly 90% of the U.S employees work in service-based industries
true
the behavior-costing approach to employee attitude valuation is based on the assumption that measures and attitudes are indicators of subsequent employee behaviors
true
_____ occurs when an employee leaves an organization permanently
turnover
Which of the following is not a drawback of merit pay?
union opposition
A union security clause called a ______ requires employees (as a condition of employment) to join the union following a probationary period
union shop
In a _____, employees operate remotely from each other and from managers
virtual workplace
"To be earths most customer centric company" is an example of
vision statement
Passed in 1935, the _____ Act confirmed the right of workers to choose representatives for the purpose of negotiating the terms and conditions of their employment
wagner
the objective of ____ is to help employees build lifestyles that will enable them to achieve their full physical and mental potential
wellness programs
Thousands of equal-pay suits have been filed, predominantly by ____ since the Equal Pay Act of 1963 was passed
women
OSHA standards govern potentially unsafe ____ that employees may be exposed to; however, there are no standards that govern potentially unsafe employee behaviors
work conditions
______ issues dress the fact that employees at every organizational level face personal or family issues that can affect their performance on the job
work-life