MGT 320: Chapter 5 Quiz

Which of the following is the most widely used supportive practice among small, medium, and large companies? Compressed workweek Part-time telecommuting Onsite childcare Flextime Bring child to work if needed

Flextime

Which of the following is an example of a cognitive method of emotion-focused coping? Working harder Seeking assistance Strategizing Self-motivation Ignoring

Ignoring

Which of the following is an example of a daily hassle? Office equipment malfunctions Different, unrelated work tasks Excessive workloads Work complexity High job obligation

Office equipment malfunctions

_____ is an example of a behavioral strain resulting from prolonged stress. Depression Headaches Burnout Forgetfulness Overeating

Overeating

Which one of the following is an example of a non-work-related, challenge stressor? Time pressure Work complexity Role overload Positive life events Financial uncertainty

Positive life events

Which of the following is true of stress? The demands and situations that cause people to experience stress are called strains. Stress is defined as the negative consequences that occur when demands exceed a person's capacity. People evaluate and cope with similar stresses in the same way and hence experience the same stress levels. Stressors are defined as psychological responses to demands that tax or exceed the person's capacity or resources. Stress depends on both the nature of the demand and the person who confronts it.

Stress depends on both the nature of the demand and the person who confronts it.

Which of the following describes the relationship between challenge stressors and job performance? There is no correlation between the two. There is a strong, negative correlation. There is a weak, positive correlation. There is a strong, positive correlation. There is a weak, negative correlation.

There is a weak, positive correlation.

Which of the following best explains why the Type A Behavior Pattern is often seen in leaders and senior managers? Type A people are more prone to interpersonal conflict. Type A people are hypersensitive to demands affecting their progress. Type A people are extremely sociable and outgoing. Type A people have traits valued by organizations. Type A people are generally more skilled at interpersonal relations than others behavior types.

Type A people have traits valued by organizations.

Which of the following conditions describes a physiological strain? Weakening of one's immune system Inability to think clearly Grinding of one's teeth Being overly aggressive A loss of one's sense of humor

Weakening of one's immune system

A sabbatical: involves the splitting of one job into two. involves two people sharing the responsibility of a single job. involves taking time off from work to engage in an alternative activity. involves increasing job-related competencies and skills of employees. involves helping employees manage the demands that exist in the different roles they have.

involves taking time off from work to engage in an alternative activity.