Mgt 423 Ch 04: Video Case - Organizational Justice and Ethics

The level of dedication to do what is right despite potentially harmful personal repercussions is known as:

ethical commitment.

The VP of Internal Audit, Sondra Barbour, suggests that Lockheed Martin wants employees to do the right thing even if they knew they "wouldn't get caught" for engaging in unethical behavior. Which step of the ethical decision-making process most closely aligns with this perspective? Think creatively about actions. Gather the facts. Check your instincts. Check the Code of Conduct. Define the ethical issues.

Check your instincts.

_____ involves a thoughtful consideration of ethics in each stage of the problem-solving process.

Ethical competency

Which of the following themes is NOT a typical "right versus right" scenario?

Fairness versus economics

Which of the following characteristics would determine a person's ethical competency?

Generating unique alternatives

A company discontinues certain employee benefits due to the current performance of the company. When employees ask the manager why this is happening, the manager provides much more information about the pay cut. He adds that the decision to cut pay was taken with the intent of not laying off a single employee. Which of the following explains the employees' perception of fairness?

Informational adequacy

Ethical commitment requires which of the following to make decisions which may be ethical but against the prevailing culture?

Integrity

Interactional justice comprises of which of the following fairness perceptions?

Interpersonal treatment

Which of the following is true of moral imagination?

It is the ability to step out of a situation and see the ethical problems present.

Kim is working on improving her team's performance. She receives suggestions from other managers to impose strict rules and pay cuts. Kim believes such extreme steps at an early stage would be unethical and tries generating alternatives. Which of the following is true?

Kim thoughtfully considers ethics in each stage of the problem-solving process.

Managers at Median Ltd. are considering layoffs as a way to cut costs. While other managers discuss whether or not they should downsize, Terry suggests that they frame the problem differently and consider strategies to improve the company's financial performance. Which of the following explains Terry's approach to the problem?

Moral imagination

_____ dilemmas involve the clash between living in the present versus thinking about the future.

Short-term versus long-term

A manager receives information about possible pay cuts from his superior, and is asked to maintain confidentiality. However, the manager faces a moral dilemma when a concerned team member questions him about layoffs and pay cuts. This is an example of which of the following?

Truth versus loyalty

With which statement below would Lockheed Martin CEO, Robert J. Stevens, be likely to agree: Unethical behavior is the result of deep-set character flaws. It is relatively easy to resolve ethical dilemmas in the workplace. Ethics can be effectively managed by having a formal written policy. People are less ethical than they used to be. Upper management sets the tone for ethical behavior in the workplace.

Upper management sets the tone for ethical behavior in the workplace.

Which of the following questions may NOT be helpful in dealing with an ethical dilemma?

What do my competitors do?

Should a manager try to improve his ability to make tough ethical choices by improving his moral imagination?

Yes. Sometimes tough ethical problems require new approaches.

A food pantry gives groceries to the needy. This action is seen as:

distributive justice.

Allan received the "Employee of the Year" award along with a bonus. At the award ceremony, the manager highlights Allan's performance and achievements. This can be viewed as:

distributive justice.

At the completion of a presentation, students were told by the professor that their speech was solid but not excellent. The graphics were inconsistent and the presenters failed to answer follow-up questions during the Q&A. As a result, the grade was a "C." The student team leader threw the feedback form back at the professor shouting, "Whatever!" This scenario presents an ethical issue of _____ justice.

interactional

"Integrity binds all of us together." This statement by Robert Stevens suggests that Lockheed Martin employees have a strong commitment to perceptions of: right versus right scenarios. rational decision making. groupthink. interactional justice. utilitarianism.

interactional justice.

Distributive justice is perceived when:

people view fairness of a particular outcome.

According to its CEO, Lockheed Martin has developed a template called, "Full Spectrum Leadership." This supports the notion that managers often face ethical dilemmas in the area of: performance evaluations. moral imagination. creating training manuals. ethical commitment. virtue ethics.

performance evaluations.

The Lockheed Martin organizational structure includes an office of Ethics and Business Conduct. If an employee feels that he or she has suffered from an unfair decision-making process, the complaint can go through channels all the way up to this department for review. Such "voice" is an important part of: procedural justice. the Organizational Code of Conduct. review standards. distributive justice. interdepartmental justice.

procedural justice.

An ethical hotline, as described in the video, may be used in the process of: downsizing. distributive justice. determining temporal immediacy. establishing moral intensity. whistle-blowing.

whistle-blowing.