mgt quizzes

When the team executes the strategic plan, it is in which stage of development?

performing

According to syllabus, when the quizzes are due each lecture day?

By midnight of course day

Too much conflict in the workplace usually leads to apathy.

Correct answer: False

After three months of boot camp, the group of new Marines had learned many skills and developed lifelong friendships. The final week of boot camp, called Marine Week, signaled that this group had reached the ________ stage, and would soon be moving onto their next assignments.

Correct answer: adjourning

A person is described as 'moody' and 'hostile'. In Big Five terms, they might be characterized as

Correct answer: high in Neuroticism and low in Agreeableness

What are middle managers responsible for?

Implement the policies and plans of the top managers above them.

Which perceptual error shortcut is exhibited by filtering what you see and hear to suit your own needs?

Selective perception

Low self-efficacy is associated with learned helplessness, the debilitating lack of faith in one's ability to control one's environment.

True

Fiona felt like there were not enough potential customers for her to earn a good living as a commission-based sales agent. Therefore, Fiona left that job and found work as an insurance claims agent, a more structured job. Fiona could be described as having

an external locus of control.

"I'm going to buy a Ford to support the U.S. auto industry" is an example of which component of attitude?

behavioral

According to equity theory, which type of justice reflects the perceived fairness of how resources and rewards are distributed or allocated?

distributive

Sometimes it's easy to figure out what's going to motivate workers. But at other times it's nearly impossible to know what would make someone want to persevere in a particular job. During the 2020 COVID-19 pandemic, health care workers across the globe stepped up and sacrificed themselves—in ways that the rest of us may never fully grasp—in order to take care of humanity. They exposed themselves and their families to the virus, they worked without proper personal protective equipment (PPE), and they kept at it during gruelingly long shifts, day after day. Reports estimated that health care workers' infection rates were somewhere between 10% and 20% of the total cases. Based on Herzberg's two-factor theory, personal protective equipment (PPE) for health care workers on the front lines is a(n) ______ factor.

hygiene factor

Low job satisfaction and low employee engagement can lead to

low task performance.

When much of her work was automated with a new computerized system, Louisa became unsure of her ability to do her job. Nisa, her boss, has been mentoring her to improve her

self-efficacy.

If you completed an online training to improve your empathy, you would be targeting which dimension of emotional intelligence?

social awareness

Donald is an office manager. In his youth, he found that other kids of a certain nationality were quarrelsome and hard to get along with. When an applicant from the same nationality applied for an opening in Donald's office, Donald dismissed him because he didn't feel the applicant would get along with existing staff. Donald is using _____

stereotyping

How many exam scores will count toward your grade?

3

Kendall frequently spots issues that will affect both her team in Sacramento and their counterparts in San Bernardino. Kendall plays a ________ role by setting meetings with both teams so they can work openly and coordinate smoothly.

Correct answer: task

Gina is very serious about her budget. As a new manager, she wants to make sure that she is a good steward of her employees, knowing that stress can cause her division to miss their bottom line at the end of the year. When Gina is considering the physiological implications for her workforce, which of the following is she not considering?

family leave

A committee investigating the impacts of health care reform on the organization is an example of a(n)

formal group.

Tad was tasked with hiring a new sales manager for his team. He had two equally qualified candidates with personalities that seemed alike. However, he found Cathy to be more attractive than Kelly. Tad decided to hire Cathy because he felt she would get along better with the team than Kelly would. Tad's behavior is an example of _____

halo effect

When physically attractive people are also assumed to be smarter and nicer, which perception distortion has occurred?

halo effect

Although ________ are typically unwritten and seldom discussed openly, they have a powerful influence on group and organizational behavior.

norms

Choose the definition of the term that completes this sentence: Managers should understand ________ because they affect how people perceive and act within the organization.

the stable of psychological traits and behavioral attributes that give a person his or her identity

Which of the following is a motivating factor according to Herzberg's two-factor theory?

the work itself