Midterm for MGMT3000

Organizations that manage diversity effectively often have

lower levels of turnover and absenteeism.

Nokia and Samsung make cell phones. They operate in the ______ industry.

manufacturing

Alpha Electronics assembles different parts to make standardized laptops along an assembly line. Alpha Electronics uses ________ technology.

mass-production

Organizations with a diverse workforce

may have conflict when diversity is misunderstood

Tactical goals are set by

middle managers

An advantage of using the functional departmentalizations approach is that

supervision is facilitated because an individual manager need to be a familiar with only a small set of skill.

Managers are most prone to error in a codition of

uncertainty.

In Job _______, the jobs do not change, but instead workers move from job to job

Rotation

1. Roll the dice 2. Office politics 3. An alternative with minimum standard of sufficiency 4. A Ponzi pyramid scheme that requires more and more investment to pay earlier investors 5. A gut feeling

1. Risk propensity 2. Coalition 3. Satisficing 4. escalation of commitment 5. Intuition

Which approach by management is best for an effective reengineering process?

Adopting a strong but not autocratic leadership style

Which of the following is an example of a direct from of discrimination?

An organization refusing to promote employees belonging to an ethnic minority into management

Myrtle Wine, a chain of wine retailers, has prepared guidelines that clearly specify how employee should interact with suppliers, customers, competitors, and other people associated with their business. These guidelines are documented and distributed at all Myrtle outlets. The guidelines are documented and distributed at all Myrtle outlets. The guidelines prepared by Myrtle forms its

Code of ethics

Sarah was considering job offers from two different firms. Both jobs are appealing to her, and the salaries meet her needs. However,VuVision offered more vacation days and free gym memberships, while OptiClear had a tuition reimbursement program. Sara was examining the _______ that these companies offer to help her make her decision.

Benefits

_________ is defined as the process of linking the activities of the department of an organization.

Coordination

The ______ environment of an organization includes all the values, symbols, beliefs, and language that guide behavior.

Cultural

At Supertch Inc., A technology company, employees are given more authority and are allowed to make their own decisions. Supertech operate in a business environment that is not predictable The middle managers, supervisors, and employees have a degree of autonomy and are encouraged to make decisions. Which of the following concepts is illustrated is the scenario?

Decentralization

Which of the following strategies can help companies survive during the decline stage of the product life cycle?

Developing new products or services

Gadgetbug Inc. is known for its extremely efficient after-purchases service. None of Gadgetbug's competitors provide The same kind of customer service. Gadgetbug's ________ is described in the scenario.

Distinctive competence

_______ is an organizational strength that is possessed by only a small number of competing firms

Distinctive competence

EBM suggests treating the organization as an unfinished protoype, Which means what?

Encourage experimention and learning by doing.

______ is a behavioral process in which a decision maker stays with a decision even when it appears to be wrong.

Escalation of commitment

Accords reached by government in which countries voluntarily limit the volume or value of goods they export to or import from one another are known as ______ agreements

Export restraint

_____ are, in effect, export quotas.

Export restraint agreements

Which of the following disadvantages of group decisions typically results from the group being very cohesive?

Groupthink

____ is recognized as the father of industrial psychology

Hugo Munsterberg

_______ reflects an organization's investment in attracting, retaining, and motivating an effective workforce.

Human Capital

A(n) __________ strategy requires small cash outlay, is heavily regulated by government, and does not require modification to products for local conditions

Importing

Scientific management focuses on

Improve worker productivity

Scientific management focuses on

Improving the performance of individual worker

Which of the following will be considered as an organization weakness in the context of SWOT analysis?

Insufficient cash reserves

__________ is the degree to which the overall task of the organization id broken down and divided into smaller component parts.

Job specialization

Who among the following is most likely to be an entrepreneur?

Mariam has taken a loan to fund her new café.

_______ is a period of stability in an organizational lifecycle, eventually evolving into decline.

Maturity

Which of the following statements about the contingency perspective is true

Mix and match to manage organizations through employees

The National Association of Women Business Owners is best known for providing

Networking forums for entrepreneurs

When a firm decides to decrease the number of first-line managers it has, and thus increase the span of management of first-line managers, it is making a changing the area of

Organization structure and design.

A(n) ________ is an internal skill or capability that does not enable a company to choose and implement strategies that support its mission

Organization weakness

Unicorn designs Inc., a software company, requires its employees to wear a specific color every day of the week. The colors for the weekdays are presently orange, red, green, yellow, and blue, respectively. The colors are changed from time to time and the employees are informed about it. The colors should be visible and could be on anything, like scarves, bags, ties, or socks. According to the management, the color-coding system makes the company a vibrant and fun place to work. This decision of the management affects the

Organizational culture

Which of the following assumptions in represented by Theory Y?

People are bright, but under most organizational conditional, their potential is underutilized.

______ in the simplest form, means setting an organization goals and deciding how best to achieve them

Planning

The _________ dimension of the general environment consist of government regulation of business and the relationship between business and government

Political-legal

A(n)______ decision is a decision that is a relatively structured or recurs with some frequency (or both).

Programmed

Ron, a manager at a hardware component manufacturing until, has recently learned from a subordinate's report that the production rates in his firm have gone down immensely because of poor employee morale. Ron has realized that he needs to make a change in the organization that will motivate employees. Which of the following steps in the comprehensive approach to change is illustrated in then scenario?

Recognizing the need for a change

_________ is a law that requires CEOs and CFOs to vouch personally for the truthfulness and fairness of their firms' financial disclosures and imposes tough new measures to deter and punish corporate and accounting fraud and corruption

Sarbanes-Oxley Act of 2002

Which of the following would be included in the management function of planning?

Selecting the course of action most likely to lead to success

Jason worked as a manager for 30 years in a leading corporation. He now works with small business Administration. As he wishes to help small business, he provides free consultation with assistance to new entrepreneurs. Jason is most likely to belong to

Service Business of Retired Executives.

Begun in 1976, ________ are designed to consolidate information from various disciplines and institutions, including technical and professional schools.

Small Business Development Centers

_______ are federally licensed to borrow money from the small Business Administration and to invest it in or lend it to small businesses.

Small business investment companies

Venus Corps. is a large corporation with several divisions. Venus has a goal to increase the profitability of the corporation by 15 percent over the next five years, with the understanding that this is an overall corporate goal, and that there will be variance in growth among the divisions. The top managers and board of directors are discussing resource allocation, priorities, and the actions step needed to meet this goal. The plan that these managers create would be a(n) ___________ plan.

Strategic

Which of the following is NOT one of the basic factors usually cited to explain new business success?

Sufficient capital (Combination of hard work, drive, and dedication --- Careful analysis of market conditions --- Luck ---Managerial competence

Libra Technologies Inc. frequently asked its employees to measure such things as supervisors effectiveness. The company circulate various questionnaires among all its employees to get their insight. Which organizations development is illustrated in the scenario?

Survey feedback

___________ encompasses the conversation processes used to transform input (such as materials or information) into outputs (such as products or services).

Technology

Which of the following is an accurate difference between the task environment and the general environment?

The task environment provides useful information more readily than the general environment

Sarah, a manger, has postponed the task of preparing a report as she has realized that she immediately. This scenario illustrates Sarah's _____ skills

Time management

__________ forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment

Title VII of the Civil rights Act of 1964

Focus on R&D and future year planning

Top level management

The management of a company prevents its employees from meeting in groups of three or more. Which of the following would best describe these restrictions imposed by the management?

Unethical

_______ is defined as determined the extent to which a selection device is really predictive of future job performance.

Validation

When an entrepreneur pays a parent company a monthly percentage of the gross income of her business in return for using the parent company's name and products, it is know as

a franchise agreement.

Nonprogrammed decision

are less structured than programmed decisions

Mechanistic organizations

are most frequently found in stable environments.

In a BCG matrix, ______ are businesses that have a very small share of a market that is not expected to grow.

cows

Job ________ was developed as a limited approach specifically intended to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of task, which presumably reduces the level of job

enlargement

As part of an announced company reorganization, Wendy's department has moved from from the third floor to the second floor. Wendy has friendly relationship with a lot of her neighbors who remained on the third floor. Wendy doesn't see those people as often, and misses their camaraderie. As a result, she has a negative attitude towards the entire reorganization. Wendy is experiencing ________ which is leading to her resistance to change.

feeling of loss

In most change situations, there are factors that make the change process more difficult and other that seem to ease the process. The process by which a manager identifies these factors and then tries to tip the balance so that the factors facilitating the change outweigh those hindering the change is called

force-field analysis

The set of activities directed attracting, developing, and maintaining an effective workforce is called

human resources management.

According to the GE Business Screen, a business with a service network a low operating cost is likely to be

in a favorable competitive position or more attractive ?

When managers want to be sure to get innovative and creative ideas, They will often create a(n) _______ group..

nominal group

Groupthink:

often lead to choosing a wrong alternative

The Americans with Disabilities Act

requires employers to provide reasonable accommodation for employees with disabilities.

Jordon owns a pet shop which sells specialty products like birthday cake for dogs, canned cat food, and live food for fishes. He sources these animals foods from different manufacturers, and sells it to local residents. Jordon's shop operates is the ________ industry.

retail

Lily's boutique sells fashionable clothing for women. It operates in the______ industry

retail

Venus Electronics has been negotiating with owner of a new piece of property to move some of its operations. When the property owner submitted his most recent counter offer, he said that is was a final offer. The negotiator from Venus needs to decide whether to accept or reject this offer. If it is a bluffs,Venus may get the property at a better price. If it is not a bluff, Venus will need to resume its search for a new site. The negotiator is making this decision in a condition of

risk.

In contrast to strategic plans, tactical plan must

specify resources and time frames

A(n) ________ is a top-level manager who approve of and support a project. This person may fight for budget needed to develop an idea, overcome arguments against a project, and use organizational politics to ensure the project's survival.

sponsor

Alba Inc. replaced old equipment with new and advanced production equipment in all its plants. This is an example of a change in the area of

technology and operations

Executives who retire and then work as consultants are parts of the workforce.

temporary