MSSC Pre-Quality
Electrical equipment should be only worked on __________.
After someone has inspected and tested the equipment to ensure that it ha been properly deenergized
__________ is data that can be gathered by answering one true-or-false question.
Attribute data
When constructing a histogram, no value should ever fall on a __________.
Boundary
Instrument reliability is examined to determine __________.
Calibration intervals
The Cpk is a statistical process control term that describes the __________.
Capability of a process
A bell-shaped curve that results from a large group of measurements is the basic concept of __________.
Central tendency
Results are more uniform if a __________ is used during an in-process audit.
Checklist
Two types of variation are __________.
Common cause and special cause
When the quality of a product improves, it is a sign that __________.
Continuous improvement activities are working
A __________ is a plot of the data sample over time (a time-series plot).
Control chart
Large variation changes are shown visually on a __________.
Control chart
Which of the following is necessary for analyzing work processes?
Control charts
The process itself determines the __________.
Control limits of a control chart
Certain characteristics of parts are essential for its proper operation. Identifying these characteristics as __________ helps set up a meaning quality inspection program.
Critical
Measurement of product quality attributes can be assisted by performing __________.
Daily quality and equipment checks
New product design teams should perform a __________ as early in the design process as possible.
Design Failure Mode and Effect Analysis
The first step to analyzing an X bar and R chart is __________.
Determine that the R chart is in control
Statistical Process Control (SPC) is used to __________.
Determine when a process is going to produce bad parts before it actually does
When variation due to common causes occurs, __________ the process.
Do not adjust
Machine time, task time, and quality requirements are information needed to __________.
Document each process
A step that is not used by an operator to manually record data for a control chart is __________.
Enable a set
The quality of the outgoing product can be measured directly with what kind of audit?
End item product
Companies often __________ to create a baseline measure for improvements in machine performance.
Establish a metric
The sampling plan uses a __________ chart that indicates to an inspector the number of parts to inspect based on the size of the product batch.
Frequency
Red tags are typically attached to parts that __________.
Have a control chart attached
When less labor is needed to produce the same or more quality of a product, there is a __________.
Higher productivity
A __________ is a graphic method to show how the data is distributed across the range of values.
Histogram
Examples of charts used for variable data are the X bar and R chart and the __________.
Histogram
Control charts provide __________ to allow manufacturers to analyze problems on a piece of equipment.
Historical data
Parts labeled __________ should be inspected to determine if they should be reworked or scrapped.
Hold
When parts need further inspection they should be labeled as __________.
Hold
The __________ organization is an international organization that provides standards for certification of quality in companies.
ISO
The international standards used for company quality are published by __________.
ISO
Modern companies emphasize good communications to __________.
Improve quality
The purpose of ISO 9000 is to help companies __________.
Improve quality
__________ inspections assure that the equipment, personnel, and processes being used are providing the desired results and allow problems to be pinpointed and solutions implemented before the problems can scale.
In-process
Auditors should always __________ if the problem has been corrected.
Include the problem in their report
Continuous quality improvement programs can __________.
Increase profits even if sales do not increase
To ensure accuracy, __________ are calibrated on a regular basis.
Inspection tools
Workers perform __________ to control product quality, develop SPC charts, and determine if parts meet specifications.
Inspections
Random parts should be selected from a production run for inspection because __________.
It is the best method to ensure the sample is representative of the typical characteristics of the production run
Manufacturing is still in the early stages of study in its effort to find tools to __________ in a manufacturing process.
Predict human reliability
Control charts can be used in manufacturing operation to determine __________.
Process capability
Benchmarking is a __________ tool.
Process improvement
The performance of the product as viewed by the consumer is ultimately the most important measure of __________.
Product Quality
As part of a process of continuous improvement, companies use __________ to set goals to strive toward.
Product benchmarks
Companies typically include policies and procedures for continuous improvement as part of their __________.
Quality assurance system
Employee feedback and data collection are essential elements of a __________.
Quality assurance system
The number of rejected parts is a reflection on the impact of the __________.
Quality assurance system
The calibration of instruments and measurement devices is typically checked as part of a __________.
Quality audit
Preparing a schedule and a checksheet to ensure that the schedule is followed is part of a __________.
Quality audit management program
A __________ is used to verify that the proper procedures and processes are being adhered to by plant personnel.
Quality audit program
Increase customer satisfaction by promoting product reliability can be accomplished by implementing a __________.
Quality system
A __________ should only be done as often as necessary to assure that the processes are sound.
Quality system audit
Manufacturers would typically have a __________ performed to make sure its quality system is being maintained effectively.
Quality system audit
Once the Cpk of a process is determined, it can predict the __________ of a product as long as the process __________.
Quality, remains in control
Parts are inspected __________ to make sure the typical characteristics of a produced part are found.
Randomly
Manufacturers use __________ to avoid use of the wrong material in a process, issuance of the wrong material from stock and material test failures.
Raw material controls
Production departments develop a quality history database by __________.
Recording inspection data
Machine time, quality requirements, and takes time are __________.
Required documents for a process
Spreadsheets are used to perform calculations in __________ and produce graphs.
Rows and columns
Companies typically require that __________ as part of their shop safety rules.
Safety glasses be worn
Only the supervisor or a person in the quality assurance department can decide if a part on hold should be __________.
Scrapped or reworked
Employees commonly use email to __________ employees at other computers.
Send messages to
Processes are often described by a __________.
Sequence of Events
The number of defect produced is a measure of __________.
The effectiveness of a quality assurance system
The review of audit procedures and instructions are control and planning functions within a __________.
Traceability program
Six points in a row either steadily increasing or decreasing indicate a __________ pattern.
Trend
Manufacturers commonly use a control chart to determine when there are __________ changes to their process over time.
Trending
The process determines the __________ of a control chart.
Upper and lower control limits
Automated part inspection commonly uses __________.
Vision systems
The __________ chart plots the average value of each subgroup.
X bar
The PDCA cycle was created by W. Edwards Deming and stands for __________.
Plan, Do, Check, and Assign
Production personnel use standard operating procedures to determine __________.
10% of the workers
If a sampling plan requires 5 percent of the parts to be inspected, how many parts should be inspected in 1,000 parts?
50
If 200 parts are sampled from every 3,000 produced, what is the sampling rate?
6.7 percent
The principles of __________ help reduce product costs by managing inventory.
Just-in-time (JIT)
Well-scheduled jobs are a key component in __________.
Just-in-time manufacturing
Under the guidelines of __________, manufacturers only produce items for inventory stock when there is a customer order.
Just-in-time- manufacturing
The SDS includes information on which of the following?
Lubricant safety and handling
A key concept in continuous improvement is to search for ways to eliminate waste in actions, time, and __________.
Material
The main objective of a __________ is to make sure corrective action is taken to eliminate problems permanently.
Material review board (MRB)
A histogram is one type of tool that can be used to __________.
Measure process control
Calibration on which of the following would be audited?
Measurement tools
Parts that are labeled as OK To Ship must __________.
Meet compliance
It is __________ for workers to inspect and sort out defective products than to prevent defects from occurring altogether.
More costly
Defect prevention is the __________ of the four types of quality cost.
Most cost efficient
If the histogram of a process is not bell-shaped, then the process is __________.
Not stable
To calculate the mean or average, you add all the data values together and divide by the __________.
Number of values
An engineering change notice (ECN) is used to notify of changes __________.
On a product drawing
Control charts are often used to show __________ trends.
Past
To save money using SPC, a factory determines if there is a __________ in a process.
Special cause variation
Predicting the percentage of parts that will fall within a certain measurement if the data is distributed normally, is done by calculating the __________.
Standard deviation
SPC stands for __________.
Statistical Process Control
An example of a spreadsheet function is a __________.
Sum
Control charts are used to determine __________.
The process capability
The cost of a product's raw materials does not typically determine if __________.
The product is non-conforming
If current means used to inspect and monitor process prove to be unsuitable, __________.
They should be corrected using an appropriate procedure
A __________ should always report to someone outside the organization.
Third party audit group
