Networking Module 5 Study

The _ BIOS/UEFI Responsible for the early steps in the boot process, including surveying hardware devices, testing hardware for a successful boot, and finding an OS to load.

Startup

Fix problems that keep Windows from loading.

Startup Repair

Change Windows startup behavior.

Startup Settings

Recover Windows using a specific system Image file.

System Image Recovery

Use a restore point recorded on your PC to restore Windows.

System Restore

In Task Manager the __ tab shows only information about the Windows Store apps installed on the system. It does not display information about desktop applications installed on the system.

App History

You can go into __ to disable a quick boot, but if you are not getting an error that the HDD is not working, then there is no reason to check. You can use to verify the computer is communicating with the hard drive.

BIOS/UEFI

A __ should be used to determine how long it takes the system to perform a clean boot and compare that time against the time the system takes to perform a normal boot. If the time for a clean boot is significantly shorter, the technician should consider the startup processes as a possible cause of slow startup.

Benchmark

Registry files are saved in and can be restored from this folder.

C:\Windows\System32\Config\RegBack

This tool is used to schedule a program to run at a future time, including at startup.

Task Scheduler

Use this instead of the GUI for advanced troubleshooting.

Command Prompt

This command is used to determine the PID (process identifier) for a running process. The PID is then used with the utility to terminate a process. The taskkill command uses the process ID to kill the process.

Tasklist

A MMC snap-in used to resolve problems related to unregistered components or missing DLLs. This snap-in is used to administer and configure COM components, COM+ applications.

Component Services

In Task Manager the ___ tab is used to list each signed-in user and the processes started (owned) by each of the users.

Users

Loads after the BIOS has located the OS in the startup process.

Windows Boot Manager (BootMgr)

Is used to test the memory installed on a computer.

Windows Memory Diagnostics

Utility to control the operation of critical Windows processes. Can be used to stop applications that are hanging.

Windows Task Manager

The drivers are stored in the __folder.

Windows\System32\drivers

Tool used in Windows 10 to create a bootable Windows setup ISO file, DVD, or flash drive. It can be downloaded from Microsoft's website.

Windows_Media_Creation

The Windows boot manager file when using UEFI. This file finds and loads the files needed to start booting Windows 10.

Winload.efi

Responsible for the logon process.

Winlogon.exe

The Windows OS files are still stored on the _?_partition in the Windows directory.

active

The __ command allows manual editing of the BCD.

bcdedit

The __ command repairs the BCD and boot sectors.

bootrec

The __ command is used to repair the boot sector of the system partition.

bootrec /fixboot

The __ command is used to repair the MBR old hard drives using the MBR partitioning system.

bootrec /fixmbr

The __ scans the hard drive for Windows installations not stored in the BCD.

bootrec /scanOS

The __ command is used to repair a dual-boot system.

bootsect

Would be a clean install of Windows 10. This would a person to lose his personal files, apps, and Windows settings.

Custom Installation

The __ command is used to check for file system errors.

chkdsk /r

A diagnostic tool, primarily used for detecting errors on the system. It displays information about various aspects of the system, including the DirectX components and drives installed. DirectX components facilitate the smooth running of rich multimedia content on Windows-based machines. To run rich multimedia content, a lot of system resources are needed. DirectX components fulfill this resource need.

DXDiag

In Task Manager the ___tab to set the priority level of a specific process (such as an application or service).

Details

This tool is used to diagnose problems with Microsoft DirectX.

DirectX Diagnostic

The __ command can be used to totally wipe a hard drive clean including the partitioning system.

diskpart

The installation of an OS is done by running the setup program from inside the current version of Windows.

in-place upgrade

The __ command is used to configure the IP address of the computer.

ipconfig

Responsible for activating the HAL during the startup process, for starting critical services during the startup process and for starting the Session Manager during the startup process.

kernel

GPT creates a partition called ___. The partition then stores the Windows Boot Manager and the BCD files, which are used to locate the Windows boot files on the hard drive. The Windows BCD (Boot Configuration Data) stores Windows' hard drive setting and partition information, including path settings to locate the Windows Boot Manager.

ESP

The sfc command must be launched using an __ prompt.

Elevated Command

The __command is used to verify and restore corrupted system files.

sfc /scannow

In Windows 7, pressing the __ during the startup process will cause the Windows Boot Manager to appear.

spacebar

The __ command initializes Windows PE and enables networking with RE.

wpeinit

Use this option to see what did and did not load during the boot process. A computer attempts to repair the computer using Startup Repair. Startup Repair does not seem to work. Instead, the computer asks you to choose an option from the Startup Settings screen to see what did and did not load during the boot. For instance, if the problem is getting a device to work, the user can check Ntbtlog.txt. What is the option under the Advanced Options screen?

Enable Boot Logging

This tool moves system boot logs from the failing computer to another computer for evaluation. What is the option under the Advanced Options screen?

Enable Debugging

Use this option when the video settings don't allow you to see the screen well enough to fix a defective setting. What is the option under the Advanced Options screen?

Enable Low-Resolution

This option allows you to launch programs to help solve Windows issues without third-party drivers and software loaded. What is the option under the Advanced Options screen?

Enable Safe Mode

Allows Windows to load without the graphical interface. What is the option under the Advanced Options screen?

Enable Safe Mode with Command Prompt

Tool used to organize and display the events or activities of Windows and applications. This tool is used to view the logs generated by the Windows operating system as well as Microsoft and other third-party applications.

Event Viewer

Pressing the __ key at startup will display the Advance Boot Options screen. This feature must be enabled in Windows 10/8 as it is disabled by default but is automatically enabled by default in Windows 7.

F8

Easy access to all of your hard disk drives, the directories inside the drives, sub-directories, and the individual files.

File Explorer

Windows depends on the ___to associate a file with the application used to open it. This association is called file association.

File Extension

A physical connection problem can cause limited or no network connectivity issues. Checking physical connectivity is often the __ step to take to resolve these issues.

First

Used to authenticate user account and password information.

Local Security Authority Process (Isass.exe)

Used to build custom console windows. As the name suggests, it provides users with a collection of tools useful for performing managerial activities. It is a combination of the graphical user interface and programming framework. It is essentially a container where all these managerial functions can be accessed in one place. Use the acronym.

MMC

The __ is used to temporarily disable programs from launching at startup in order to troubleshoot a startup problem. Use the program file name.

MSConfig.exe

Gives you a comprehensive view of system-related information. This information is primarily covering the hardware setup, software setup, and peripheral devices. Information about various aspects/features of the system, such as the operating system (OS), random-access memory (RAM), sound devices, display devices, network adapter(s), printers, USB devices, print jobs, and system services can be viewed.

MsInfo32.exe

This client software is used for connecting to another system remotely. You can connect to another system and work as you are working on your own system. Use the acronym.

Mstsc

A system utility, which is useful for text editing.

Notepad

Windows tool used specifically for viewing performance statistics. It can monitor and report in real time and can save collected data in logs for future use. This tool is used to track activity by hardware and software to measure performance. It monitors hardware and software to identify bottlenecks in real time.

Performance Monitor

Used to monitor and manage printer queues for all network-attached printers. The Spooler service is one of the components responsible for passing print jobs from the computer to the printer.

Print Management

In Task Manager the __tab shows all running processes organized by Apps, Background processes, and Windows processes.

Processes

The number of times the monitor refreshes the screen in one second.

Refresh Rate

Allows you to view, update, and search for Windows registry settings. Windows registry is a database that contains various Windows configuration settings. Using this utility, you can modify, add, or delete settings. However, changes to these settings should be made with caution. A single wrong edit to the registry can stop the functioning of the computer.

Registry Editor

Will start the installation using the OS now on the computer. Also, the customer can refresh Windows 10. To reset Windows 10, the customer will go to recovery and use the Reset this PC option. When prompted, he will click Keep my files. Resetting Windows 10 will remove all installed apps and drivers.

Repair Upgrade

The number of vertical and horizontal pixels used to build one screen.

Resolution

Windows creates periodic ___ that will allow the technician to easily revert back to a point that was created before the technician uninstalled the application.

Restore Points

Load the Windows GUI without any extra drivers. Allows essential system programs and services to start up at boot. The operating system has reduced functionality, but the task of isolating problems is easier since many non-core components are disabled, such as sound. An installation that will only boot into __ typically has a major problem, such as disk corruption or the installation of poorly-configured software that prevents the operating system from successfully booting into its normal operating mode.

Safe_Mode

In Task Manager the __ tab lists the services currently installed along with the status of each service.

Services

This tool is located in Administrative Tools and is used to control Windows and third-party background services installed on a system. It is used to stop and start services.

Services Console

The _ BIOS/UEFI configures the BIOS/UEFI for hardware and OS functions.

Setup

Is responsible for loading the graphical user interface and starting the client/server runtime subsystem and user sessions.

Smss.exe

In Task Manager the __ tab is used to manage startup processes.

Startup