NWMSU Management: Chapter 6 Review

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Planning/Control Cycle: Planning

Step 1. Formulating Plans Step 2. Carry out plans

Planning/Control Cycle

Step 1. Formulating Plans Step 2. Carry out plans Step 3. Compare plans Step 4. Take corrective action correct deviation (back to step 2) improve plan (back to 1 start over)

Planning/Control Cycle: Control

Step 3. Compare actions Step 4. Take corrective action corrective deviation (back to step 2) improve plan (back to 1 start over)

project

a temporary endeavor undertaken to achieve particular aim

prospectors

aggressively making things happen rather than waiting for them to happen "stay a step ahead of the competition"

project planning

cross-functional teams of people with different technical skills for temporary teams to complete these

Conceptualization

develop overall project goals, budgets, and schedule "big picture"

PERT Times

estimated times for the completion of PERT activities

PERT Networks

graphically sequencing and scheduling tools for complex projects

effect uncertainty

inability to predict the effects of a certain environmental change or __________ "not sure whether it will rain hard enough, if it does rain to make me quit before 9 holes"

PERT Event

is a performance milestone representing the start and finish of some activity

Break-Even Analysis

level of sales at which there is no profit or loss

measuring stick

objective are useful for measuring how well an organizational subunit or how individuals performed

defenders

primary technical and narrow production line and remain competitive "be very good at doing a few things"

PERT

program evaluation and review technology

Well-written objective

should state what is to be accomplished and when it is to be accomplished

state uncertainty

the environment, or portion of it, is unpredictable "is it going to rain?"

response uncertainty

unable to predict the consequences of a particular decision's organizational ________ "weighing your chances of making par if you have to adjust your choice of golf clubs to the poor conditions"

reactors

wait for adversity "if it isn't broken don't fix it"

PERT Activity

work in progress

analyzers

"me too" response to environmental uncertainty "follow the leader"

PERT Formula

(Tp+4Tm+To) / 6 = Te

Break-Even Equation

BEP= FC / (P-VC)

planning horizon

-the time that elapses between the formulation and execution of a planned activity (can overlap)

4 types of organizational responses to uncertainty

1) Defenders 2)Prospectors 3)Analyzers 4)Reactors

3 types of planing

1. strategic 2.intermediate 3.operations

Product Life-Cycle

1.conceptualization 2.planning 3.execution 4.termination

management by objective (MBOs)

-Drucker -a management system based on measurable and participatively set objectives 1) setting objective 2)developing action plans 3)periodic review 4)performance appraisal

Strategic Planning

-Top management 1-10 years -process of determining how to pursue long-term goals with AVAILABLE resources

planning

-acquire needed facilities and equipment -acquire needed personnel and assign duties (goal setting) -schedule and coordinate individuals and team efforts

developing action plans

-add action statements -complement each other

periodic review

-as plans turn to actions -monitoring performance

termination

-both "little details" and "big picture" -turn project over to client -identify new project opportunities

Objective

-commitment to achieve a measurable result within a specific time -target -measuring stick -commitment -motivate

setting objectives

-emphasize participation and involvement of people

performance appraisal

-final performance is compared to with the previously agreed-upon objectives -emphasize results NOT personalities or excuses

operational planning

-lower management 1 week- 1 year -process of determining how specific tasks can be accomplished on time with AVAILABLE resources

intermediate planning

-mid-management 6 months-2years -process of determining the contribution subunits can make with the ALLOCATED resources

execution

-monitor progress and take corrective action -satisfy client's expectations -complete project on time and under budget -implantation of plan *most financial/personnel ect.*


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