OB ch. 9
norm
an attitude, opinion, feeling or action shared by two or more people that guides their behavior
team performance strategies
are deliberate plans that outline what exactly the team is to do, such as defining particular tasks and members responsibilities
team building
a hosts of techniques aimed at improving the internal functioning the work groups strive for
groupthink
a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when members striving for unanimity override their motivation to realistically appraise alternative course of action
role
a set of expected behaviors for a particular position, and a group role is a set of expected behaviors for members of the group as a whole
team
a smaller number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable
C's of teamwork
committed, collaborative, competent
team composition
describes the collection of jobs, personalities, knowledge, skills, abilities, and experience of its member
team charters
descries how the team will operate, such as processes for sharing informations and decision making (teamwork)
informal group
exists when the members overriding purpose of getting together is friendship
formal group
group is formed by a manager to help the organization accomplish its goals
self managed teams
groups of workers who are given administrative oversight for their task domains such as planning, scheduling, monitoring, and staffing (positively affects productive, and specific attitudes)
team adaptive capacity
is important to meet changing demands and to effectively transition members in and out
task roles
keep the group on track (initiation, information seeker, opinion seeker)
maintenance roles
keeps group together (encourager, harmonizer, compromiser)
cross functionalism
occurs when specialists from different areas are put on the same team
trust
reciprocal faith that the intentions and behaviors of another will consider the implications for you
virtual teams
teams the work together over time and distance via electronic media to combine efforts and achieve common goals
group cohesiveness
the "we feeling" that binds members of a group together, is the principal by product of stage 3
social loafing
the tendency for individual effort to decline as group size increases
group
two or more freely interacting people who share collective norms and goals and have a common identity and coordinated individual efforts