Operations Management Chapter 3: Personality and Perception

Core self-evaluation

A broad set of personality traits the refers to the positiveness of a person's self-concept. It represents a subconscious, fundamental evaluation about a person's abilities.

Skills

Talents that have been acquired through deliberate and sustained effort to carry out activities or job functions including ideas (cognitive skills), things (technical skills), and people (interpersonal skills).

Self-monitoring

The extent to which people base their behaviour on cues from other people and situations.

Personality

The relatively stable set of characteristics that influences how consistent an individual is in their own behaviour across time and across contexts.

Negative affect

Those who accentuate the negative in themselves, others, and the world.

Abilities

Describes the natural capacities that allow an individual to perform a particular job or task successfully.

Extraversion-introversion

Dimension describes how outgoing and energetic someone is, and how comfortable they are around people and in new social settings.

Machiavellianism (scrupulous)

Dimension that corresponds to the degree or morality that someone possesses.

Conscientiousness-disorganized

Dimension that denotes how organized and dependable someone is.

Psychopathy (empathy)

Dimension that describes the degree to which someone cares about others.

Neuroticism-emotional stability

Dimension that is how emotionally volatile someone is.

Agreeableness-disagreeableness

Dimension that refers to how easygoing and friendly someone is.

Openness to experience-cautious

Dimension that refers to how much someone prefers variety and novelty.

Narcissism (selflessness)

Dimension that refers to how self-absorbed someone is.

Traits

Distinguishing qualities or features belonging to a person.

Behavioural measures

Examine an individual's behaviour in a controlled situation.

Projective tests

Individuals are shown an ambiguous picture, abstract image, or photo and are asked to describe what they see or to tell a story about it.

Positive affect

Individuals who focus on the positive aspects of themselves, other people, and the world in general.

HEXACO

Personality model incorporates the dark triad into the Big Five model to create a very robust model of personality traits.

g factor

A measure of an individual's general mental ability.

General self-efficacy

A person's overall view of themselves as being able to perform effectively in a wide variety of situations.

Self-report questionnaire

An individual responds to a series of questions, usually in an agree/disagree or true/false format.

Self-esteem

An individual's general feeling of self-worth.

Locus of control

An individual's generalized belief about internal (self) versus external (situation or others) control.

Myers-briggs type indicator

An instrument designed to formally evaluate people, and provide descriptive profiles of their personality types, which can provide insights about their individual differences.

The dark triad

Another set of trait dimensions which predict negative or antisocial behavioural outcomes that cannot fully be explained by the Big Five alone.