Organizational Behavior Chapter 14
Idealized influence
Aston Martin's CEO Andy Palmer seeks to set an example for employees by knowing customers personally and adopting a hands-on approach on the assembly line, including inspecting cars.
Telling
Team C was literally formed last month. The team members are really excited to be working together on a new adverting campaign, but are still relatively unsure of how to proceed at this point.
Delegating
Team D was so successful with their first ad campaign that the team decided to stay intact for the foreseeable future. As of now, they have gotten four campaign off of the ground successfully and are working on their fifth. Your job with this team should be relatively simple.
Intellectual stimulation
When the leader beaves in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.
Idealized influence
When the leader behaves in ways that earn the admiration, trust, and respect of followers, causing followers to want to identify with and emulate the leader.
Inspirational motivation
When the leader behaves in ways that foster an enthusiasm for and commitment to a shared vision of the future.
Individualized consideration
When the leader behaves in ways that help followers achieve their potential through coaching, development, and mentoring.
Selling
When the leader explains key issues and provides opportunities for clarification.
Telling
When the leader provides specific instructions and closely supervises performance.
Participating
When the leader shares ideas and tries to help the group conduct its affairs.
Delegating
When the leader turns over responsibility for key behaviors to employees.
Passive management-by-exception
When the leader waits around for mistakes and errors, then takes corrective action as necessary.
Autocratic Style
You interviewed for the position in one of Creative Talk's consulting teams. The team leader who you would report to, John, made it clear that he wants to hire talented researchers. Team members compete their individual assignments but don't make recommendations to him for decisions. John uses the information to generate his own options and to make the decisions.
Delegative style
You interviewed with the product development team at College Games, Inc. The fact that your interview involved all members of the team gave you some indication of their decision-making style. In addition, the head of product development. Todd, mentioned that he had little involvement in the team's decisions. He picked the team members for a reason and trusted their process.
Consultative Style
Your interview with project team leader, Kristen, was very insightful in regard to the team's decision-making process. When faced with important decisions, Kristen holds a team meeting to gather employee suggestions and reactions. After everyone has voiced their opinions, Kristen evaluates the opinions and makes the final call.
Idealized Influencd
Zappos CEO Tony Hsieh has a desk that is the same size as employees and no doors to his office. Employees say he makes them proud to work at Zappos and they attempt to adopt his style.
Transactional leadership
A pattern of behavior where the leader rewards or disciplines the follower based on the performance.
Leader-member exchange theory
A theory describing how leader-member relationships develop over time on a dyadic basis.
Life cycle theory of leadership
A theory stating that the optimal combination of initiating structure and consideration depends on the readiness of the employees in the work unit.
Contingent reward
When the leader attains follower agreement on what needs to be done using rewards in exchange for adequate performance.
Delegative style
A leadership style where the leader gives the employee and responsibility for making decisions within some set of specified boundary conditions.
Autocratic style
A leadership style where the leader makes the decision alone without asking for opinions or suggestions of the employees in the work unit.
Facilitative style
A leadership style where the leader presents the problem to a group of employees and seeks consensus on a solution, making sure that their own opinion receives no more weight than anyone else's.
Consultative style
A leadership style where the leader presents the problem to employees asking for their opinions and suggestions before ultimately making the decision themself.
Substitutes for leadership model
A model that suggests that characteristics of the situations can constrain the influence of the leader, which makes it more difficult for the leader to influence employee performance.
Time-driven model of leadership
A model that suggests that seven factors, including the importance of the decision, the expertise of the leader, and the competence of the followers, combine to make some decision-making styles more effective than others in a given situation.
Consideration
A pattern of behavior where the leader creates job relationships characterized by mutual trust, respect for employee ideas, and consideration of employee feelings.
Initiating structure
A pattern of behavior where the leader defines and structures the roles of employees in pursuit of goal attainment.
Transformational leadership
A pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.
Inspirational Motivation
Elon Musk, founder and CEO of SpaceX and cofounder of Tesla, is known for his ability to excite employees with his ideas and make them believe in his vision.
Intellectual Stimulation
Former Pepsi CEO Indra Nooyi was known to embrace creativity and stated, "the more we can break rules, the better we're going to be."
Which of the following is true regarding prediction of leadership effectiveness using traits?
High conscientiousness is a trait that has been found to be correlated to leader emergence.
Which of the following is typical of the role-making phase, according to LMX theory?
It is a period of sampling and experimentation.
Individualized Consideration
J.T. McCormick, President and CEO of Scribe Media, said, "I believe the role of leadership, at its core, is to serve and support the people you lead by way of teaching, coaching, and mentoring- with the ultimate goal of growing more leaders."
Individualized Consideration
LinkedIn CEO Jeff Weiner stated that good leaders should have compassion and listen to employees to understand what they need and want.
Intellectual Stimulation
Sir Richard Branson, billionaire businessman and founder of the Virgin Group, encourages employees to try new things and that failure is inevitable in the process of innovation.
Neutralizers
Situational characteristics that reduce the importance of the leader and do not improve employee performance in any way.
Substitutes
Situational characteristics that reduce the importance of the leader while simultaneously proving a direct benefit to employee performance.
Participating
Team A finished the planning and design phase of their campaign and it is about to officially launch. For the most part, they are self -sufficient at this point. As they enter this next phase, however, you anticipate that they may need some encouragement from you occasionally.
Selling
Team B has been working on their adverting campaign for about a month now. At first they were really excited about the project, but after several ideas have fallen through, they are a bit frustrated with the task. They expected this to be lot of fun, but it is turning out to be more complex than then team anticipated.
Laissez-faire (hands-off) leadership
When the leader avoids leadership duties altogether.
Readiness
The degree to which employees have the ability and the willingness to accomplish their specific tasks.
Leader effectiveness
The degree to which the leader's actions result in the achievement of the unit's goals, the continued commitment of the unit's employees, and the development of mutual trust, respect, and obligation in a leader-member dyads.
Role making
The phase in a leader-follower relationship when a follower voices their own expectations for the relationship, resulting in a free-flowing exchange of opportunities and resources for activities and effort.
Role taking
The phase in a leader-follower relationship when a leader provides an employee with job expectations and the follower tries to meet those expectations.
Leader emergence
The process of becoming a leader in the first place.
Leadership
The use of power and influence to direct the activities of followers toward goal achievement.
Facilitative style
Tom- the owner and general manage of College Ads, Inc.-described the team's decision-making process as collaborative. Although Tom was also involved in these meetings; he counted his opinion simply as one vote just like any other employee's vote.
Inspirational Motivation
Warren Buffet, business magnate and billionaire, said that a leader's visual persuasion is importatnt- letting followers see the vision for the future so they can better understand the goal.
Active management-by-exception
When the leader arranges to monitor mistakes and errors actively and takes corrective action when requited.
With _________, the leader arranges to monitor mistakes and errors actively and takes corrective action when required. This is a form of _________ leadership.
active management-by-exception; transactional
According to the time-driven model of leadership, _________ styles work best in situations where employee expertise and teamwork skills are high.
autocratic
Within a(n) style, the leader presents the problem to a group of employees and seeks consensus on a solution. In this case, the leader's own opinion receives no more weight than anyone else's.
facilitative
_________ involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.
intellectual stimulation
Which leader behavior is most appropriate for a group of employees who have learned to work together well, but still need support and collaboration from the leader?
participating
Leaders who are high on initiating structure exhibit which of the following characteristics?
prioritize planning, scheduling, and trying out new ideas.
According to the substitutes for leadership model, which of the following answer options is a situational characteristic of a substitute?
task stability
Leadership training programs frequently focus on _______ leadership content.
transformational