Outlook Final Exam

False.

A folder in Outlook is the same as a folder you would create on a USB flash drive.

Data source.

A group of selected contact records exported to Word for purposes of performing a mail merge is called a

Meeting.

Appointment with multiple invitees

False.

By default, Outlook orders messages in the Content pane grouped by dates the messages were received and sorted with the oldest message at the top of the list.

False.

Clicking the Week button in the arrange group on the Home tab displays the appointments for Monday through Friday for the active week.

False.

Creating an event causes Outlook to schedule an appointment starting at 8:00 a.m. and lasting until 5:00 p.m., unless you change the start and end times.

Inbox

Default startup folder

Outlook Options.

Dialog box used to customize Outlook

To-Do bar.

Displays at right side of Tasks window

True.

Dragging a message header from the Inbox Content pane to Calendar on the Navigation bar creates an appointment.

List.

I which view does Outlook show all the appointments that have been scheduled in the Calendar in the table format?

False.

IMAP stands for internet management application program.

Create Rule.

In which dialog box would you specify a condition for moving messages automatically to a folder you have created?

Overlay.

In which mode can you display two calendars to best see scheduling conflicts between two sets of appointments?

Protected View.

In which view do Word, Excel, and PowerPoint files open when launched from a file attachment in a message?

False.

Messages shown in a search folder are duplicate copies of messages from other mail folders.

False.

Messages that Outlook considers likely to be phishing emails are automatically moved to the Junk Email folder.

Tasks

Module for keeping track of to-do items

Calendar.

Module for managing your schedule

Notes.

Module for small, unstructured reminders

Contacts

Module for storing names and addresses

Journal.

Module for time record-keeping

View.

On which tab is the Show as Conversations check box located?

False.

Once a follow-up activity has been completed for a contact, remove the flag using the Delete Flag option at the Follow Up drop-down list.

False.

Only one data file can be open in the Folder pane in Outlook.

True.

Outlook automatically recognizes the titles Mr., Mrs., Dr., and Prof. when you are typing new contact names in the Contact window.

True.

Outlook is a mail client program.

False.

Outlook provides nine color categories that can be used to differentiate messages.

True.

Some internet mail service providers do not support email tracking options.

Signature

Stored message closing text

False.

The Journal module is accessed by adding Journal to the Navigation bar in the Navigation Options dialog box.

False.

The Notes module is used to keep track of jobs that are in your To-Do list.

True.

The Search Tools Search Tab becomes active when you begin to type an entry in the Instant Search box.

True.

The Send Update button sends each meeting participant an email message with details about changes the meeting organizer has made to the meeting.

True.

The Sort dialog box and Filter dialog box are accessed from the View Settings button in the Current View group on the View tab.

False.

The columns the display in List View and Phone View for Contacts cannot be removed.

False.

The default priority for a new task is Low.

Folder.

The first step for organizing a group of related massages into a separate container is to create a new

False.

The mail format for an individual message cannot be changed from the mail format that is specified in the Outlook Options dialog box.

False.

The only file format that Outlook allows for a contact's photo is the JPEG file format.

True.

The recipient of a task request can choose to accept the task, decline the task, or assign the task to someone else.

View Settings.

To create a conditional formatting rule that automatically assigns a color to an appointment, begin by clicking the _________ button in the Current View group on the View tab.

False.

Turn on or off the attachment reminder option in the Outlook Options dialog box with the Advanced pane selected.

True.

Typing one month from today in the Start Time day text box is referred to as using a natural language phrase.

Select the existing contact.

What is the first step when creating a new contact based on an existing contact?

Inline Replies.

What is the name of the feature in Outlook 2016 that allows you to reply to a message directly from the Reading pane?

A description of the task.

What text do you type in the Type a new task text box to create a new task in the To-Do List?

True.

When other users view your calendar, they will not see the details for any appointment that has been tagged as Private.

Quick Part

Which Outlook item is saved to the AutoText gallery for email messages?

Journal entry.

Which Outlook item is used to keep track of the main points discussed during a telephone call and includes a Duration list box to record call time?

People.

Which Outlook module is most similar to an address book?

Microsoft Exchange

Which account type are you using by default if Outlook 2016 is connected with an email address the ends with outlook.com or live.com?

Forward.

Which button have you clicked in a Task window if a message window opens with a copy of the task added as a file attachment?

Rooms.

Which button is not available when creating a meeting request unless you are connected to an Exchange Server?

Tools.

Which button on the File tab is used to create manual archive of messages from a specified timeframe?

Mailbox Cleanup

Which dialog box lets you access several mail folder maintenance tools-such as emptying the Deleted Items folder and starting AutoArchive process-in one place?

Signature.

Which of the following is not one of the buttons in the Tags group on the message tab?

The Ctrl + F keyboard shortcut.

Which of the following is not one of the features discussed in Chapter 4 for locating a contact record?

minimized.

Which option at the drop-down list that appears upon clicking the Folder Pane button reduces the Folder pane to a bar along the left edge of the Outlook window?

Details.

Which page would you show in a Task window to enter the number of hours worked on a task?

File Explorer.

Which window would you use to copy and paste the Outlook data file for back up proposes?

Canceled.

Which word is automatically inserted in the subject line of an email message sent to meeting attendees when the meeting organizer has clicked the Send Cancellation button?

Dragging the Notes button to the Content pane.

With the Notes folder displayed, you can create a new note using any of the following methods except

Bcc (blind carbon copy) text box.

You are composing an email message to John Smith. You want Maria Alvarez to receive a copy of the message but you don't want John to know Maria will read the same message. Which box should you add to the message window in which Maria's email address will be typed?

Creating a new contact group.

You are the project leader for the work involved in moving your company's offices to a new headquarters. You have five people assigned to help you organize the move. You plan to send weekly updates by email to the project team. What feature in the People module will help you with sending weekly messages?

True.

You can assign multiple color categories to an appointment.

True.

You can forward a note from the Notes module as a file attachment to an email message.

False.

You can have only one signature associated with your email account.

Communicate.

You can send an email message or a meeting request to the selected contact without leaving the People module using buttons in the ___________ Group on the Home Tab with Card View active.

Web text.

You can send messages in all the following formats except