PSY 344 Final Exam
Which of the following is not identified by your text as one of the four categories shared among team members in establishing mental models?
Dyadic sensitivity
Beliefs or concepts that are specifically endorsed by key individual leaders within the organization is identified as which of the following?
Espoused values
The primary objective of Latin American, Middle Eastern, and southern European cultures regarding communication is to
Establish and maintain social relations
According to your text, an ad hoc team is basically a hybrid cross between a problem-resolution and a creative team
F
All teams complete all stages of the team life cycle
F
Basic assumptions are often confronted and are extremely easy to change.
F
Conflict management behaviors only include those that prevent conflict from occurring
F
Creative cultures assume a dynamic business environment, emphasize innovation and creativity, and effectiveness is achieved through loyalty and internal cohesiveness.
F
Culture can be understood in terms of demographics in global organizations.
F
DeMeuse et al. compared the financial performance of companies that had downsized versus those who did not over a 12-year period. They found that the downsized companies incurred higher financial performance during the initial few years following downsizing.
F
Earley and Gibson stated that the most important and difficult issue in implementing a virtual team is managing the information without losing the humanity and personality of the team itself.
F
Norms define what is appropriate for a particular job whereas roles define acceptable group behavior
F
Teams are universally superior to individuals for conducting work
F
The cognitive processes held in common by members of a team regarding how they acquire information, analyze it, and respond to it is called team decision making
F
The concept of team informity takes into account individuals ability to make accurate decisions.
F
The organizational side of I/O psychology shifts from larger social collectivities to the individual
F
When team members feel dispensable, they often reduce their effort. This is known as
Felt dispensability
The fact that universities are divided into academic units called departments (e.g., history, psychology, accounting, chemistry, etc.) reflects what basic principle from the classic theory of organizations?
Functional
Which of the following is not on of the four basic components to any organization as outlined by classical theory?
Functional Principal
The idea that we postpone taking action on issues that will affect us in the future can be categorized as which of the following barriers to sustainability
Immediacy
A monitor-evaluator is responsible for all of the following except
Reporting on ideas and developments outside of the team
According to Cameron and Quinn, when a company has a creative organizational culture, what critical value drives or guides the organization?
Risk taking
Uncertainty about the boundaries that define a role lead to
Role ambiguity
You work as a used car salesperson. It is your personality to be honest and fair with people yet you are judged on your job by how many cars you sell. You know a used car has a few flaws, but you are reluctant to discuss them with a possible buyer. According to organization psychological principles, this job would produce which effect on you?
Role conflict
Which of the following is not characteristic of roles?
Roles are equivalent to jobs
According to Cameron and Quinn, when a company has a controlling organizational culture, the preferred type of leader for such a culture would be:
Rule enforcer
Classic Organizational Theory states every employee should have one, and only one, boss. Known as the unity of command, it is a component of which principle?
Scalar
When less powerful members of an organization expect and accept that the power differentials between themselves and those in greater power are small they would
Score low on power distance
The process of eliminating jobs within the organization by having those work functions performed in cheaper labor markets overseas is known as offshoring.
T
The team member who improves communication between members by fostering team spirit is the team facilitator
T
The term micro is often used to describe research at the individual level of analysis, while macro is used to describe research at the organization level of analysis.
T
When an individual experiences conflict between the role of a spouse and an employee, he/she is experiencing role overload
T
Which type of conflict was found to actually help the team perform better especially when the team wasn t also experiencing relationship conflict?
Task conflict
Accounting, human resources, information technology, and law represent which of the following
Technostructure
Which of the following was identified in the text as a challenge to Hofstede s theory?
The theory is biased in favor of Western value system for comparing and contrasting cultures
_____ conflict in teams attempts to maintain relationships with team members, whereas _____ conflict in teams attempt to win.
beneficial; competitive
The four major team processes include all the following except:
interdependence
In establishing shared mental models four broad categories are shared. These categories include all of the following except:
interpersonal process
If prospective parties for teams can achieve an initial sense of commitment, then investigation ends and _____ begins.
socialization
The SWAT team would be an example of what type of team?
tactical
Which of the following did not contribute to the creation of teams to accomplish work?
teams accomplish more work than individuals
When a company outsources its corporate lawyer to an external vendor (e.g., a local law firm), what part of the company s structure has lost jobs?
technostructure
Research on the eight needed roles for a team suggest:
that often a team member will assume multiple roles
What attribute most clearly describes the difference between individuals and organizations as entities?
the boundary that separates individuals and organizations from where they end and the environment in which they operate begin
Femininity, on the masculinity-femininity dimension means which of the following?
A society in which social gender roles overlap
Which of the following considers membership in the team as finite?
Ad hoc team
A team has all of the following characteristics
All of the above
How does decision making in teams differ from individual decision making?
All of the above
The strength of social norms and the degree of sanctioning behavior within societies, a concept identified in your text as cultural tightness/looseness, influenced which of the following dimensions?
All of the above
Which of the following are characteristics of the virtual team?
All of the above
Which of the following describes the team halo effect ?
Both A & C
Which of the following is true of flat organizations?
Both A & C There are few levels between the top and bottom of the organization Flat organizations have a large span of control
According to the text, all of the following were identified as ways prevent and/or diffuse organizational tension caused by diversity and differentiation created by multicultural employees except
Build values representative of each distinct culture the organization operates within
Which of the following is not a characteristic of a team that engages in groupthink?
illusion of team invincibility
The role of a team facilitator basically:
improves communication in the team
Which of the following would not be considered true of controlling cultures?
Assume the business environment is best managed through teamwork
If you were to challenge a university about the value of education in society, this would be a challenge of its _____.
Basis assumptions
According to Schneider s ASA (attraction-selection-attrition) model of organizational change, what is the fastest and most efficient way to change an organization?
Change the people who work in the organization
Which of the four types of organizations proposed by Cameron and Quinn (2006) assume their business environment is hostile, their leaders are tough, and use aggressive strategies to achieve productivity?
Competing cultures
Which of the following is true of conformity?
Conformity promotes feelings of group cohesion
The societal issue of sustainability served as a catalyst for the growing importance of
Corporate social responsibility
According to your text, the team most in need of protection from typical organizational pressures that reflect impatience with failure is
Creative team
Meso research occurs
In an organizational context where processes at two levels are examined simultaneously.
Which of the following refers to the belief that people in a society primarily look after themselves and their family members?
Individualism
Schneider believes that what most defines a culture is _____.
Its employees
The practice in non-Western cultures where managers are expected to make decisions rather than solicit opinions from employees is identified in which of the following dimensions?
Leadership roles and expectations
Which of the following is not considered one of the social skills critical for an individual to enhance the performance of the group?
Manage impressions of other teammates
Regarding the team life cycle, norming takes place
Once the team members understand their roles and have an agreed-upon goal and plan for accomplishing the goal
Assembly line workers and production personnel fall into the _____ of Mintzberg s seven parts of an organization.
Operating core
The methods by which organizations evolve to become more adaptive to pressing economic and social conditions is identified as which of the following?
Organizational change
The concept of politics within an organization can best be understood in terms of what concept?
Power
A phenomenon identified in groups or teams in which certain individuals withhold effort or contributions to the collective outcome is known as
Social loafing
The phase where the individual assimilates into the team and the team accommodates itself to the individual is known as
Socialization
A professor says to a Dean, I can teach a lab course in biology with an enrollment of 15 students, but it would be impossible for me to have 30 students in that lab course and still be an effective teacher. What principle from Classic Organizational Theory is being addressed?
Span of control
The arrangement of work functions within an organization designed to achieve efficiency and control is identified by the text as
Structure
A vertical cut involves the elimination of all jobs in the department whereas a horizontal cut involves the loss of jobs within a department.
T
According to your text, teams with a strong sense of collective efficacy are more likely to succeed. However, experiencing collective efficacy too early in their life cycle can be detrimental to the teams success.
T
Culture is the languages, values, attitudes, beliefs, and customs of an organization.
T
Individuals working in a team need both task work skills and teamwork skills so they can perform the actual task as well as coordinate with their teammates respectively
T
It would be possible to have two people from the same nation who are more dissimilar than two people from two different nations.
T
Mission analysis, goal specification, and strategy formulation and planning are all behaviors in the transition process
T
Multiteam systems are characterized by not only having their own team-level goals, but also having overarching system-level goals
T
Operations within a team that permit it to function smoothly and efficiently are generally termed team processes
T
Person-organizational fit can be understood as a mutual selection process between the organization and a particular candidate.
T
Roles are usually defined as the expectations of others about appropriate behavior in a specific position.
T
The achievement of the team and the satisfaction of the individual are incumbent to the maintenance phase of socialization
T
The belief that someone will think of something that will make it all work out is known as technosalvation.
T
The members of the technostructure give advice to the organization, while the support staff performs services.
T
What reason given in the reading would a company leave a team intact versus getting rid of selected individuals?
They already have the internal dynamics for a functioning team.
If team members are glad they are part of the team and feel strongly about remaining on the team, then this team can be said to have a high degree of:
cohesion
The liaison function for a team:
deals with securing resources outside the team
Knowledge within a team that is unique to one person is said to be:
distributed
The concept of _____ refers to the relationship between the team leader and his/her receptivity of each team member s ideas and input into decision-making.
dyadic sensitivity
Which of the following pairs of roles are least likely to be filled by the same person?
facilitator-monitor/evaluator
The ability of teams to adapt to changing conditions and contexts has been associated with all but which of the following?
high need for independence
_____ is the ability of team members to develop a common understanding of the problem as well as a strategy for solving it.
shared mental model
The concept of the faultlines within a team refers to:
the emergence of sub-groups within a team
The most fragile of all interpersonal team processes is:
trust
When do team members feel sympathy for a poorly performing member within their team?
when the reasons for poor performance are beyond the control of the team member
It is difficult to implement an organizational culture change because:
you are altering the values and beliefs which have guided the company for many years
