Quiz 5

mission

"we respect out employees and value their diversity" is an example of a statement you are most likely to find in the organization's

mission

"we seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

operational goals

managers use __ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively

strategic goals

the official goals of the organization are best represented by the

mission

the organizations reason for existence is known as the organization's

the development of a mission statement

the planning process begins with which of these

middle management

which of these is primarily concerned with tactical goals/plans?

tactical

which type of plan helps managers implement the overall strategic plan

tactical goals

goals that define the outcomes that major decisions and departments must achieve in order for the organization to reach its overall goals is called

top management

is primarily responsible for strategic goals/plans

planning

is the act of determining the organization's goals and the means for achieving them

planning

of the management functions, which is considered the most fundamental

goals and plans may cause rigidity in a turbulent environment

one major limitation of goals and plans is

mission statement

refers to a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations

Goal

refers to a desired future state that an organization attempts to realize

competitive advantage

refers to what sets the organization apart from others and provides it with a distinct edge

tactical

sarah is a middle manager at Stylin Sneakers Corp. She is most likely responsible for the achievement of __ goals

Plans can create a false sense of security

which of the following is a commonly cited limitation of planning?

operational goals

which of the following refer to a specific results expected from individuals

corporate values, product quality, location of facilities

which of these are described by mission statements?

they define company responses to specific situations, such as emergencies or setbacks

which of these are true about contingency plans?

crisis planning

__ enables firms to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization if managers aren't prepared with a quick and appropriate response

Scenario building

__ involves looking at trends and discontinuities and imagining possible alternative furrow to build a framework within which unexpected future events can be managed

covers key results areas

darren set goals for each of his employees. each employee ended up with at least twenty five goals. this process violates which of the following criteria for effective goals?

strengths, weaknesses, opportunities, and threats

SWOT analysis stands for

translate the plan, plan operations, monitor and learn, develop the plan

Which of the following are steps in the organizational planning process?

plan

a blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a

strategic plans

a long term time frame is most closely associated with

mission statement

a statement that identifies distinguishing characteristics of an organization is known as a

strategic goals

are the broad statements of where the organization wants to be in the future