SPCM 101 ch3-4
__________ listeners give their undivided attention to the speaker in a genuine effort to understand her or his point of view.
active
What steps should you take when rehearsing your first speech?
all of the above
Listening for pleasure or enjoyment is called ____________ listening.
appreciative
Listening to evaluate a message for the purpose of accepting or rejecting it is called______ ________
ciritcal listening
. ____________ is listening to provide emotional support for a speaker
empathetic
Listening to understand the message of a speaker is called ____________ listening.
comprehensive
The two kinds of listening most closely tied to critical thinking are:
comprehensive and critical
Ian is attending a union meeting in which the union president is discussing the company's plan to decrease wages in exchange for an increase in vacation time. As Ian listens, he is trying to determine whether or not to vote for the plan. According to your textbook, Ian is engaged in ____________ listening.
critical
Hearing and listening are identical
false
Skilled listeners try to remember a speaker's every word.
false
To improve your listening, you should think of listening as a passive process.
false
Your textbook recommends taking word-for-word notes as a way to improve your listening skills.
false
worrying about your nerves helps to overcome them
false
The first step toward improving your listening skills is to ___________________________.
take listening seriously
When business managers are asked to rank-order the communication skills most crucial to their jobs, they usually rank listening as number one.
true