speech final
Teams
Groups of people who are highly successful at reaching clear inspiring and lofty goals
low self monitors
People who express what they are thinking and feeling without much attention to the impression their behavior creates
Authoritarian leadership
a style in which a designated leader uses coercive and reward power to dictate the groups actions
Servant leadership
a style in which a leader recruits outstanding team members and provides the support they need to do a good job
The degree to which members feel connected with and committed to the group is known as ____________.
cohesiveness
Sympathy
compassion for another's situation
According to anthropologist Edward Hall, public distance ranges outward from ____________ feet.
12
Wheel network
A communication network in which a gatekeeper regulates the flow of information from all other members
Chain network
A communication network in which information passes sequentially from one member to another
All channel network
A communication network pattern in which group members are frequently together and share a great deal of information with one another
Public distance
A distance between people that exceeds 12 feet commonly used in public speaking
Personal distance
A distance between people that ranges from 18 to 40 common among the most relational partners
Social Distance
A distance between people that ranges from 4 to 12 feet commonly used by people who work together or interact during sales transactions
Intimate distance
A distance between people that ranges from touching to about 18 inches usually use by those who are emotionally close
Sociogram
A graphic representation of the interaction patterns in a group
Brainstorming
A group activity in which members share as many ideas about a topic as possible without stopping to judge them or rule anything out
After you participate in an interview be sure to send
A hand written note of thanks
Small group
A limited number of interdependent people who interact with one another over time to pursue shared goals
Emergent leader
A member who assumes leader ship without being appointed by higher ups
Content message
A message that communicates information about the subject being discussed
Relational message
A message that expresses the social relationship between two or more people
Nominal group technique
A method for including the ideas of all group members and a problem-solving session alternating between individual contributions and group discussions
Force field analysis
A method of problem analysis that identifies the forces that work in favor of desired outcome and those that will make it difficult to achieve
phubbing
A mixture of the words phoning and snubbing used to describe episodes in which people pay attention to their devices rather than they do to the people around them
Johari Window
A model that describes the relationship between self disclosure and self-awareness
Participative decision making
A process in which people contribute to the decisions that will affect them
Contact hypothesis
A proposition based on evidence that prejudice tends to diminish when people have personal contact with those they might otherwise stereotype
Formal role
A role assigned to a person by group members or an organization, usually to establish order
Informal role
A role usually not explicitly recognized by a group that describes functions of group members rather than their positions
Trait theories of leader ship
A school thought based on the belief that some people are born to be leaders and others are not
Informational interview
A structured meeting in which a person seeks answers from someone whose knowledge can help them succeed
Authoritarian leadership
A style in which a designated leader uses coercive and reward power to dictate the groups actions
Democratic leadership
A style in which a leader invites the groups participation in discussion making
Laissez-faire leader ship
A style in which a leader takes a hands off approach and posing few roles on a team
Reflective thinking method
A systematic approach to solving problems that involves identifying a problem, analyzing it, developing and evaluating creative solutions, implementing a plan, and following up on the solution. Also known as Dewey's reflective thinking method
Problem census
A technique in which members write their ideas on cards which are then posted and grouped by later to generate key ideas the group can discuss
Developmental model of relational maintenance
A theoretical framework based on the idea that communication patterns are different in various stages of interpersonal relationships
Situational leadership
A theory that argues that the most effective leadership style varies according to the circumstances involved
Social penetration model
A theory that describes how intimacy can be achieved through the breadth and depth of the self disclosure
Which of the following is NOT considered one of the five common love languages?
Engaging Talks
Amy send Trina encouraging texts throughout the day. Trina shovels the snow away from Amy's care when it is socked in. Amy's tests fall within the love language of _____________ and Trina's shovelling represents the love language of _____________.
Affirming words; acts of service
Which of the following is a required characteristic of a group?
All parties are interdependent
A friend asks you, "Do these shoes look too casual for the restaurant?" You think they should be dressier, but you're already in the the restaurant, so you just say, "They're fine." Which of the following best describes your statement?
An altruistic lie
When considering a candidate for a job, examples of online red flags for employers would include:
An off-color meme Critical comments about a current or former employer Evidence of drinking or partying
The _____________ stage in a relationship has some form of communicating to the world that this is a relationship meant to last.
Bonding
According to communication scholar Aubrey Fisher, at what stage of the group decision-making process are coalitions likely to form?
Conflict stage
The _____ messages focuses explicitly on the subject being discussed
Content
"You are crazy if you think that," Torie says to Bradley, then gives him an affectionate hug and kiss on the cheek. Her words make up the ________, but her true meaning is clarified by the __________, which suggests that she means what she says in an affectionate way.
Content message; relational message
Transformational leadership
Defined by a leaders devotion to help a team to fill an important mission
Emblems
Deliberate gestures with the precise meaning known to virtually all members of a cultural group
If you show up late, or your work appearance is sloppy, you may hinder this element of your future success:
Developing a good reputation
Communicators seek important but inherently incompatible goals throughout virtually all relationships, the conflicts that arise when two opposing incompatible forces exist simultaneously are called ______ tensions
Dialectical
After moving in with your significant other, you find yourself searching for space. You feel as though you need to re-establish your individual identity. You are in the ______________ stage in the developmental model, at least temporarily.
Differentiating
____________ are deliberate nonverbal behaviors that have precise meanings within a cultural group
Emblems
Building a good reputation involves
Exhibiting good work habits before you get the job
Rules
Explicit official guidelines that govern group functions and member behavior
Immediacy
Expression of interest and attraction communicated verbally and or nonverbally
Affect displays
Facial expressions, body movements, and vocal traits that reveal emotional states
Networking prospects can include:
Fellow students (current or past) Teammates Professional people whose services you've used
Bystanders
Followers who are aware of what's going on all around them but tend to hang back and watch rather than play an active role
Activists
Followers who are energetically and passionately engaged
Isolates
Followers who are indifferent to the overall goals of the organization and communicate very little with people outside their immediate environment
Participants
Followers who are moderately involved, in attempt to have an impact either by supporting leaders efforts are working in opposition to them
Diehards
Followers who will sometimes literally sacrifice themselves for a cause they believe in
The best way to find out what other people will see about you online is to:
Google yourself Double-check your privacy settings on your social media accounts Sign yourself up for Google Alerts to receive a notification when your name pops up
If your supervisor overlooked others' poor performance and seemed indifferent to employee needs, which type of leadership does this represent?
Impoverished
The ability to sort out what essential from what is it occurs when members experience
Information overload
After many years of journaling, you are still searching for answers about yourself. You stumble upon the ___________, which challenges you to consider, in a systematic way, everything you know about yourself and everything others know about you.
Johari Window
Reflective thinking model is it attributed to which scholar
John Dewey
Why can keeping up with local news help you find a mentor?
Keeping up with the latest issues can help you identify potential mentors You can speak knowledgeably on current issues You will know who is involved in the latest issues
Which type of leader has a hands-off approach and imposes very few rules?
Laissez-faire approach
Movements in which one part of the body grooms, massages, rubs, holds, fidgets, pinches, or picks another part are known as ___________.
Manipulators
Nonverbal communication
Messages expressed without words. through body movements, facial expressions, eye contact, and tone of voice
Meta-communication
Messages that refers to other messages communication about communication
As soon as you answer a phone call from your mom, you notice her tense tone of voice. When you say, "It sounds like you're angry at me," you are engaging in ________________.
Metacommunication
The type of manager who focuses on task and relationships equally but didn't excel at either is a
Middle of the road leader
Manipulators
Movements in which a person grooms massages rubs holds pinches pics or otherwise manipulates an object or body part
Paralanguage
Nonlinguistic means of vocal expression rate, pitch, tone, and so on
illustators
Nonverbal behaviors that accompany and support verbal messages
Instead of cultivating an impressive and honest identity, others take a different route with their online presence, which may cause an employer reluctance for consideration:
Not creating a digital footprint
"We tell each other everything," declares on couple. Another says, "We think it's healthier to keep some things to ourselves." Together, they illustrate the dialectic of _______________.
Openness-privacy
Role
Pattern of behavior and acted by particular group members
high self monitors
People who pay close attention to their own behavior and to others reactions adjusting their communication to create the desired impression
Family
People who share affection and resources as a family and who think of themselves and present themselves as a family regardless of genetics
When it comes to building a relationship, we like people who are attractive and talented, but we are uncomfortable around those who are too __________.
Perfect
The parenting style in which the parents do not require children to follow many rules is called ______________.
Permissive
____________ cultures prefer flexible schedules where multiple tasks are worked on simultaneously.
Polychronic correct
Which of the following is true about power
Power is conferred by the group
Which of the following behaviors increases the likelihood of someone emerging as a leader of a group?
Providing a solution in a time of crisis
On the first day of class, you notice the person seated next to you. Then you run into the same person in the bookstore and the library. In many cases, __________ of this sort allows us to learn about each other and can lead to relationship development.
Proximity
Which quadrant of the Johari Widow represents information that is unknown to both you and others?
Quadrant 4 Unknown Area
You and your girlfriend/boyfriend love to work on putting puzzles together and then framing it to hang on the wall. Since you both enjoy doing this, both of you would have what love language?
Quality time
_____________ suggests that partners in every close relationship constantly seek a balance between opposing forces such as togetherness versus independence, sharing versus privacy, and comfortable routines versus new adventures.
Relational Dialectics
Telling an insensitive joke at work not only be hurtful to others it can result in
Reprimand dismissal or even a lawsuit
The degree to which we admire others and hold them in esteem is know as ___________.
Respect
When a group of your friends gets together to talk about the date you had last night, you proclaim "I don't have any secrets" which is an example of _____________.
Self-Disclosure
Round robin
Session and which members each address the group for a specified amount of time
Creating a brief statement about yourself that reflects your career goals and why you are (or will be) an appealing candidate for employers is a component of which strategy for monitoring online identity?
Showcasing your strengths and goals
Which approach to leadership suggests the leadership style should change with the circumstances?
Situational approach
According to research, how accurate are people at detecting deception through nonverbal behaviors
Slightly more than 50% of the time
Breakout groups
Strategy used when the number of members is too large for effective discussion sub group simultaneously address an issue and then report back to the group at large
Reflective thinking refers to
Systematic and structured problem-solving
After many debates, you and your partner have decided to end the relationship. You are in the _____________ stage in the developmental model
Terminating
legitimate power
The ability to influence group members based on ones official position
Power
The ability to influence other's thoughts and actions
Connection power
The ability to influence others based on having relationships that might help the group reach its goal
Reward power
The ability to influence others by granting or promising desirable consequences
Coercive power
The ability to influence others by threatening or imposing unpleasant consequences
Referent power
The ability to influence others by virtue of being liked or respected
Expert power
The ability to influence others by virtue of one's perceived expertise on the subject in question
Evasion
The act of making a deliberately vague statement
Control
The amount of influence one has over others
Which is the most true of love languages
The best way to express the love language to a partner as an a love language here she prefers
Affect blend
The combination of two or more expressions each showing a different emotion
Respect
The degree to which a person holds another in esteem weather they like them or not
Cohesiveness
The degree to which members feel part of a group and want to remain in it
affinity
The degree to which people like or appreciate one another whether or not they display that outwardly
Randy knows he has a strong fear of snakes he does not disclose this information to his friends this information falls in to the ____ quadrant of the johari window
The hidden area
Social exchange theory
The idea that relationships seem worthwhile if the rewards are greater than or equal to the costs involved
Gatekeeper
The person in a small group through whom communication among other members flows
Relational dialects
The perspective that partners and interpersonal relationships must deal with simultaneously opposing forces of connection versus autonomy, predictability versus novelty, and openness versus privacy
Dialogue
The process in which people let go of the notion that their ideas or more correct or superior to those of others and seek to understand an issue from many different perspectives
Acculturation
The process of adapting to a culture
Self disclosure
The process of deliberately revealing information about oneself that is significant and that would normally not be known by others
Expectancy violation theory
The proposition that nonverbal cues cause physical and or emotional arousal especially if they deviate from what is considered normal. people who consider a particular nonverbal violation to be positive may compensate but they are likely to compensate if they find it unpleasant
Networking
The strategic process of meeting people and maintaining contact to gain information and advice
Kinesics
The study of body movement facial expression gesture and posture
Chronemics
The study of how humans use structure time
Proexemics
The study of how people and animals use space
Groupthink
The tendency of some groups to support ideas without challenging them for providing alternatives
Social loafing
The tendency of some people to do less work as a group member and then they would as an individual
Truth bias
The tendency to assume that others are being honest
deception bias
The tendency to assume the others are lying
Territoriality
The tendency to claim spaces or things as one's own at least temporarily
Polychromic
The use of time that emphasizes flexible schedules in which multiple tasks are pursued at the same time
Monochronic
The use of time that emphasizes punctuality, schedules, and completing one task at a time
Interpersonal communication
Two interactions between people who are part of a close and irreplaceable relationship in which they treat others as unique individuals
Norms
Typically unspoken shared values, beliefs, behavior, and processes that influence group members
Employers are less likely to interview people who have
Unflattering information online
Interpersonal communication occurs when people treat one another as ___________.
Unique individuals
To distinguish yourself from being mistaken for someone else in an online search, use the following strategy:
Use your middle name or middle initial on your resume and online
Which of the following is a characteristic of a virtual group?
Virtual groups allow members time to digest and synthesize information
Disinfluencies
Vocal interruptions such as stammering "uh" "um" "er"
Emergence norming stage
When a group moves from a conflict towards a single solution
Orientation forming stage
When group members become familiar with one another's positions and tentatively volunteer their own
Reinforcement performing stage
When group members endorse the decision they have made
Conflict (Storming) Stage
When group members openly defend their positions and question those of others
Transformational leaders are motivated primarily by ____________.
accomplishing the group's mission or goal
The study of touch in human behavior is known as ____________.
haptics
Much complementing behavior consists of using nonverbal behaviors that accompany or support spoken words. These types of nonverbal behaviors are known as ____________.
illustrators
________ are nonverbal behaviors that accompany and support verbal messages, such as scratching your head when searching for an answer
illustrators
In mainstream Euro-American culture, meeting someone's glance with your eyes is usually a sign of ____________.
interest
The study of body movement, gesture, and posture is known as ____________.
kinesics
The process of meeting people and maintain relationships that result in information and advice that enhance one's career is known as:
networking
Within which of Hall's distances are North Americans more likely to communicate for business purposes?
social
A theory that describes how intimacy can be achieved through the breadth and depth of the self disclosure
social penetration model
Haptics
study of touch
empathy
the ability to imagine another persons pov
When it comes to maintaining an online presence, one of the most common dealbreakers for hiring a candidate is:
when an employer sees something distasteful about the candidate online
