STEM 3rd Quarter Test

If you forget a person's name, which of the following should you do?

Apologize and ask him or her to remind you. Mention your last encounter

Mikes brother wants to introduce Mike to some good friends. What would be the best response for Mike to give to the following introduction

Hi, nice to meet you, Jeff

Anthony, Pedro, AngAnthony, Pedro, Angie, and Emma have just been assigned a group project in their English class. They need to choose a book, come up with a specific project about it, and divide the work

democratic

At a start-up company with only five employees, the president and vice-president often hold meetings with the entire staff. They solicit ideas from all employees and make decisions based on the employees' input.

democratic

Which style of leadership is being used in the following situation? The president of Key Club at a high school calls a meeting so the club can come up with a new service project. All the club members meet together to discuss ideas. The president of the group acts as a moderator for the group.

democratic

Recently, Suzette has been missing a lot of work. She often calls in right as her shift is starting with some excuse why she can't make it to work. Sometimes she just doesn't show up, and she doesn't call to explain. Suzette's behavior shows she does not demonstrate which workplace attitude

dependability

If you have chosen to display a personal photo at work, be aware of ___________ in the photo

details in the environment

integrity

doing the right thing, even when no one is watching

A first impression is not always important

false

Employees should keep their cell phones on them at all times because they may have time to talk with friends and family throughout their workday.

false

If errors were made in an introduction, you should not correct them

false

If you don't know whom to introduce first, you are still better off making the introductions even though you might make a mistake.

false

Women do not need to stand when being introduced to someone

false

referring to someone by his or her name is

formal

Which of the following is/are part of a proper handshake? Select all that apply

hand perpendicular to the ground fingers together clasp and unclasp neatly

which of the following would be the best introduction at a business function

hello, I'm Evan Thompson, i work in sales

The employees at your job have been asked to attend a mandatory training meeting. Your co-worker, Mike, doesn't want to go and has asked that you sign his name to the attendance sheet for him. Mike's request shows he does not demonstrate which workplace attitude?

honesty

You notice a co-worker, John, putting pens and index cards into his bag. When he sees you watching, he shrugs his shoulders and says, "What? This is no big deal; it's just a few office supplies. The company won't even miss them, and besides, everybody helps themselves to the supply cabinet." John's response shows he does not demonstrate which workplace attitude

honesty

Carmina works at a fast-food restaurant. During the slow afternoon hours, Carmina always find projects to keep her busy, like washing all the trays or deep-cleaning the drive-through area. What workplace habit does Carmina show by doing this

initiative

Ken is a table busser at a restaurant. Ken's boss has requested that instead of waiting to be told what tables need to be cleaned, Ken should walk around the restaurant looking for tables that need attention. What workplace habit could Ken improve?

initiative

Lori works at a flower shop in her town. When customers come in to purchase flowers as gifts, Lori takes the time to really listen to their needs so she can recommend the perfect bouquet to them. As a result, Lori's customers leave happy and return to this shop whenever they need to give a gift. Lori's co-workers like her because she gets along with everyone and compliments them on the bouquets they have put together. What workplace habit does Lori demonstrate

interpersonal skills

On her last performance review, Beverly's boss commented that she needs to help out her co-workers when they are busy in order to be a team player. Which workplace skill does Beverly's boss want her to improve

interpersonal skills

when using shared work areas, show consideration by

keeping shared work areas neat returning equipment and tools to their proper place notifying the proper person when supplies are needed

marie's parents encourage her and her siblings to be free spirits. There are very few rules in their home, and natural consequences are stressed more than discipline

laissez-fair

The ________ style of leadership uses a hands-off approach, allowing the group to direct itself

laissez-faire

Which of the following are characteristics of democratic leadership

may consist of more than one leader all members included in the decision-making process

During his last performance review, Franco's boss urged him to set some short-term and long-term sales goals to help him perform better at work. Which workplace skill does Franco's boss want him to improve

motivation

how often should you update your a caller who is on hold

only when you have something new to say

Before his job interview, Shabnam took the time to carefully wash and iron his best khaki pants and a button-down shirt. He even got a haircut. What habit did Shabnam demonstrate with these preparations

personal hygiene and grooming

Respect for the confidentiality of files and documents on a shared network demonstrates positive _____ etiquette

privacy

Bryan knows that it takes him fifteen minutes to drive to work, or twenty minutes if every traffic light is red on the way there. Even so, Bryan always leaves home thirty minutes before he has to be at work to make sure he will be there on time. What workplace habit does Bryan demonstrate with these preparations

punctuality

Which of the following are characteristics of authoritarian leadership

single authority figure as the leader decisions made very efficiently

initiative

the ability to be self-directed and to complete tasks without direct supervision

reliability

the characteristic of being dependable and consistent

punctuality

the habit of being on time

Authoritarian leadership's pattern of communication generally extends from leader to member rather than from member to member

true

Behaving in an acceptable manner within a workplace environment is refered to as workplace etiquette

true

Behaving in an acceptable manner within a workplace environment is refered to as workplace etiquette.

true

When introducing yourself you should state your name, title, and place of work

true

courteous behavior included being friendly and toward others

true

When should you call someone by his/her first name

when asked to when the person is someone of equal rank

Behaving in an acceptable manner within a workplace environment is referred to as having _____.

workplace etiquette

Being _____ can be defined as practicing friendly and considerate interpersonal behavior

courteous

workplace etiquette includes

courteous, showing consideration, and remaining professional.

5 basic principles of parliamentary procedure

Discuss one subject at a time allow full and free discussion of each idea presented treat all members with justice and courtesy carry out the rule of the majority, and respect the rights of the minority

If you are at a business function and have not been introduced, which of the following should you do

Introduce yourself

Which of the following would be the most appropriate way to introduce a new employee to a senior partner

Mr. Davis, this is Hannah Parker. She's a recent graduate of Harvard Law School and just joined our team

which of the following are characteristics of laissez-faire leadership

The group members are self-directed. Decisions are made quickly. A live-and-let-live approach is followed

If you were performing introductions among the following people, whom would you mention first

a client

work ethic

a personal belief that one should work hard and do a good job

when formally addressing a woman you may use

all of the above

which of the following are essential nonverbal behaviors

all of the above

At a hardware store, a young employee accidentally slices her hand open with a utility knife while unpacking boxes. Several employees and her manager rush to her aid.

authoritarian

charles has just started a internship at nasa. although he has almost completed his degree in aerospace engineering, he has no work experience in the field and feels somewhat lost in the organization

authoritarian

which of the following people would you introduce first when performing introductions

ceo

while working, your clothing should always be _______ and ______

clean , neat

Workplace attire includes each of the following

clothing personal hygiene

efficiency

completing work quickly and with few mistakes