SWK340 Quiz 3

An intervention contract must include the signature of a lawyer.

false

Assessment focuses on pathology.

false

Contracts should remain consistent and not change over time.

false

Eco-maps and genograms are used primarily to assess community needs.

false

Home visits should be made as conveniently as possible for the worker, usually during nine-to-five office hours.

false

In treatment groups, practitioners seldom meet each member during the planning stage.

false

It is always best to conduct the engagement process in your office.

false

It is unlikely that you will be part of some program's development.

false

Partialization involves breaking down agency services into discrete units.

false

The Diagnostic and Statistical Manual (DSM) provides intervention strategies.

false

The fact that a client, family, or other group being assessed belongs to a particular ethnic group should be immaterial during the assessment process.

false

The first step in problem definition is to identify the barriers to need fulfillment.

false

When doing a community assessment, you should avoid talking to extremely vocal community members whom others feel complain all the time.

false

When interviewing people in the community, remember they are busy so don't waste time with small talk.

false

Preparatory arranging involves logistical preparation for a first meeting.

true

Reflecting goals is a form of passive listening.

true

The first step in the planning process is to:​

Work with your client

_____ is the most complete form of active listening.

Reflecting feelings and meaning

A client system can be a large organization.

true

Clients' possible strengths were divided in the text into all of the following categories except:​

Collateral characteristics

Which of the following is a closed-ended question?

Do you have a dog?

In program planning, a ____ is a systematic assessment of the resources needed to accomplish a specified objective, and concurrent evaluation of an organization's existing and anticipated capabilities for providing those resources.​

Feasibility study

Which of the following statements is true of the skill of reflecting feelings?

It requires that a social worker feel the same emotions as those felt by clients.

The following is an example of the "performance" portion of an ideal objective:​

Johnny will arrive home by his curfew

Which of the following dimensions was NOT listed in the text as relevant for assessing family structure?​

Motivation

When prioritizing problems, you decide that the most significant problem is that there is no health delivery service in the targeted area. People are not getting health care because there is none. You begin initiating an entire health program with facilities to be set up in the area where the care is needed. This is an example of a:​

Prevention intervention

Clients who feel they are not getting the resources they are entitled to fall in what problem category?​

Problems with formal organizations

Which of the following is a tool used by social workers to assess clients' ability to shop, prepare food, cook, keep house, arrange for transportation, manage medications, use the telephone, bathe, dress, and feed themselves?

The Activities of Daily Living

The following is true about oral contracts:​

The intent of oral contracts is to clearly identify all objectives and responsibilities in the planning process

Which of the following statements is true of needs assessments?

They can be used by a social worker working with community members seeking to enhance conditions in their neighborhood.

Which of the following statements is true of genograms?

They help to increase awareness and understanding of how families influence their members.

Which of the following is (are) true of social work in the 1960s?​

a and c only

Which of the following aspects should be considered during assessment in generalist practice?​

all of the above

In the context of professional social work, a(n) _____ helps to locate community resources and link people with them.

broker

Social workers do not need to take into account impacts of the social environment as much when assessing a family as opposed to assessing an individual.

false

The implicit contract is the most formal contract format.

false

Before choosing to work on a designated problem with a client, a worker should determine that she or he and the client are realistically able to do something about it.

true

By looking for social supports, you encourage clients to consider what they have learned and realized.

true

For goals to be effective, it is mandatory that clients forsake their fundamental cultural values.

true

Potential areas of client strengths include:​

all of the above

Which of the following is (are) a category of information that might be gathered to produce a community needs assessment?​

all of the above

In the context of professional social work, a(n) _____ coordinates delivery of several different services provided by personnel from one or more agencies or programs.

case manager

On a busy day, Brenda, a counsellor, has scheduled a meeting with her client who is going through a divorce. She realizes that she cannot completely fulfill her client's needs because of her stress. She engages in a self-relaxation activity prior to the meeting with her client. The self-relaxation activity adopted by Brenda is an example of:

centering

In the assessment stage of a working relationship between a social worker and a client, explanatory hypotheses logically guide us toward _____.

change-orientated hypotheses

Which of the following is a means of evaluating progress toward goal achievement that is most suitable in cases that involve the intensity of unpleasant personal feelings or sensations?

subjective rating

According to the Diagnostic and Statistical Manual-5, mental disorders are usually associated with significant distress or disability in social, occupational, or other important activities.

true

An extremely important beginning skill involves discussing policy and ethical factors.

true

Assessment in groups is an ongoing process.

true

At the very least, written intervention contracts should include identifying information about the client, specified objectives, and signatures of client and worker.

true

Clarity is one of the criteria for a good objective.

true

Cultural views and religious and spiritual beliefs are examples of psychological dimensions of a person.

true

During the exploration phase, leading questions are generally counterproductive because they tend to narrow a process that should usually be quite open and expansive.

true

Each dimension of the assessment phase of the Generalist Intervention Model focuses on the clients' problems and strengths.

true

Effective use of the reflecting feelings skill requires a large and sophisticated vocabulary of terms that connote emotions.

true

In discussing relevant policy and ethical factors, social workers should avoid the person-in-environment perspective.

true

In planning for evaluation, it is important to consider the "goodness of fit" between the measurement tools or procedures and clients' capacities and resources.

true

In the beginning of a working relationship between a social worker and the client, seeking feedback involves checking whether information has been accurately understood.

true

In the preparing phase of social work practice, preparatory reviewing allows for more efficient use of time.

true

In the process of planning strategies, you need to evaluate the pros and cons of each.

true

Preparatory empathy fails to consider circumstances from another person or group's perspective and experience.

true

Preparatory empathy is always based on a social worker's complete information of a client's feeling.

true

Reflection of an issue conveys moral approval.

true

Social work assessments are standardized and do not vary according to practice settings.

true

Social work assessments are static processes.

true

Sociograms are useful in assessing children's interactional patterns in groups.

true

The primary purpose of many first meetings between social workers and clients is information-gathering.

true

The skill of preparatory exploring involves making it mandatory for a client to complete a thorough medical evaluation prior to his or her first appointment with a social worker.

true

There are other reasons for making home visits than doing assessments.

true

Through a process called contemplation, you take a small leap beyond the expressed message of a client to bring into greater awareness or clarity information that the client already knows.

true

When assembling a task group, members of oppressed groups must be fully involved in decisions that affect them.

true

Which of the following statements is true of the skill of reflecting issues?

By reflecting issues, you demonstrate to clients that you understand their view of identified needs, problems, or other topics of concern.

A(n) _____ presents a chronological picture of the family noting important events, relationship patterns, etc. through three or more generations.​

Genogram

Which of the following is not true about establishing goals?​

Goals are selected by the worker

The fourth step in the assessment phase of the Generalist Intervention Model is

Identify client strengths

In the context of social work practice, which of the following statements is true of preparatory reviewing?

It helps you grasp significant facts and circumstances before meetings.

According to the _____, long-term change in the person-issue-situation generally tends to proceed sequentially in five stages.

Transtheoretical Model

_____ refers to the process of establishing goals, developing action plans, and establishing action steps that correspond to clients' level of motivation and readiness.

Stage matching

Laila, a teenage drug addict, is sent to George, a social worker, for counseling. Initially, Laila denies her associations with drugs. However, gradually she accepts that she is depressed because her parents are getting divorced. George discusses the matter with Laila's parents and asks them to convince Laila that they still loved her. After three months of counseling sessions, George sees some positive changes in Laila. She seems happier and her drug tests are negative. Her grades have improved at school and she expresses the desire to become a social worker in the future. Laila is in the _____ stage of the Transtheoretical Model.

action

The _____ stage, the fourth stage of the Transtheoretical Model, is characterized by motivation, purposefulness, activity, and optimism.

action

Addition of graphic representations, like the _____, to a service contract enables a social worker and a client to periodically refer and evaluate progress toward goal achievement.

action-planning table

Family assessment involves which of the following concepts?​

all of the above

The axis of the Diagnostic and Statistical Manual (DSM) involving personality disorders includes which of the following?​

antisocial personality

Early in first meetings with clients, professional social workers should:

ask if they are pronouncing their clients' names correctly.

In the context of professional social work, _____ involves scientific inquiry, critical thinking, and lifelong learning as a social worker brings his or her professional knowledge together with clients' firsthand experience in a collaborative process of reflection, analysis, and synthesis.

assessment

When prioritizing problems, you should focus on problems that fulfill which of the following criteria?​

b and c only

Making eye contact with the client and encouraging the client to continue talking are examples of:​

cAttending skills

In _____, you engage others in attempts to modify aspects of the person-in-environment system.

change-making encounters

Which of the following is a realistic goal for a sixty-year-old man who is overweight and has high blood pressure and diabetes?

To follow a diet recommended by a doctor and lose five pounds per month

Once a social worker and his or her client establish goals, the worker should engage the client in the process of _____.

developing action plans

Within the contracting phase of a working relationship between a social worker and a client, which of the following steps addresses the questions of who, what, where, when, and especially how you and the client will pursue the agreed upon goals?

developing action plans

Becoming defensive or challenging the client's resistance to the existence of a problem is usually a successful method during the assessment phase.

false

Client self-determination should NOT be considered when dealing with involuntary clients who are mandated to receive service.

false

The client should participate in the assessment phase but need not play a major role in the planning process.

false

Work with families is considered to lie somewhere on a continuum between macro and mezzo practice.

false

When introducing yourself as a professional social worker to clients, it is important to do all of the following EXCEPT:

guarantee the clients that you can solve their problems.

All of the following demographic variables were listed in the text as often important when assembling a task group except:​

health

As a social worker, the purpose of preparatory self-exploration is to:

identify the potential effects of your own personal history. ask questions and seek information about a prospective client.

In the context of professional social work, _____ is an aspect of socialization service in which social workers help people clarify their own goals and roles.

identity development

In the context of action steps, the tasks or activities that a client engages in during meetings with a social worker are called:

in-session tasks.

The _____ stage, the fifth stage, of the Transtheoretical Model represents the greatest challenge for a client, requiring ongoing motivation and commitment.

maintenance

John is a social worker who counsels students with learning disabilities. Prior to the meeting with a student, he talks with the student's teachers and parents to gather information about the students. In this case, John is involved in _____.

preparatory exploring

Rohan, a social worker, asks his client about the goals he wants to achieve and the client replies, "Well, I guess I'd like to stop smoking." Rohan says, "As you see it then, one goal for our work together is for you to quit smoking." In this scenario, Rohan is:

reflecting a goal

_____ is the empathic skill of communicating your understanding of the factual, descriptive, or informational part of a message.

reflecting content

In the context of social work, _____ services often occur in psychiatric facilities and mental health agencies, where members develop the knowledge, skills, and attitudes necessary to fulfill functional, accepted, and socially desirable roles.

rehabilitation

Linda is a social worker. During a meeting with a client, she notices that her client, Thomas, hesitates to talk about his childhood. Whenever the topic comes up for discussion, he avoids direct eye contact with Linda and gives vague replies to her questions. So, Linda asks, "Would you please elaborate on how your childhood was?" In this scenario, Linda is _____.

seeking clarification

The social work value of _____ is an important variable in culturally competent practice because clients must be confident that their choices have precedence in deciding whether and to what to agree.​

self-determination

In the context of professional social work, educational counseling, training activities, and transition facilitation activities contribute to:

skill development

A disadvantage of written contracts is that clients may feel pressured into signing.

true

As an evaluator, you coordinate delivery of several different services provided by personnel from one or more agencies or programs.

true

As social workers engage in assessment processes, we apply the primary critical thinking skills of analysis and synthesis.

true

Assessment always involves making judgments.

true

Assessment is a continuous activity in social work.

true

Formulating a group for lobbying a state legislature to provide more funds for day care is an example of assessment in mezzo practice.

true

Going beyond what is said involves guessing the meaning of a client's messages.

true

There is a direct relationship between personal problems and public issues in society.

true

Types of strengths that should be identified in the assessment process include problem-solving and decision-making skills.

true

While using the skill of reflecting content, a social worker should use the same words and phrases that his or her client uses.

true

Emphasizing strengths can be used to convey your respect to clients.

trull

Before considering whether a problem should be worked on or not, a worker should consider which of the following criteria?​

​Does the client recognize that the problem exists?

The final step in the planning stage of the Generalist Model is:​

​Formalize a contract

The following is an example of the "conditions" portion of an ideal objective:​

​Participating in a crafts activity hour offered four times each week

The community assessment model that actively involves those community members who will benefit from change is described in the text as:​

​Participatory research

_____ are client's predictions about how resolution of problems or achievement of goals could or should occur.

Change-oriented hypotheses

While co-constructing SMART goals for the resolution of a client's problem, which of the following rules should be followed?

Goals should be well-stated in easily understood, measurable, or verifiable terms.

The fourth step in the assessment phase of the Generalist Intervention Model is:​

Identify client strengths

The following is (are) true regarding formulating goals and objectives in groups:​

a and b only

The following is (are) true about implicit contracts:​

a and c only

Rhonda is a social worker. In one of the meetings with her clients, she educates her clients about the strategies to deal with their addiction to drugs. This is an example of _____.

an information-sharing encounter

The Social Functioning Problems listed in the Person-in-Environment system of classifying problems include:

concerns related to family roles.

Frequency rating and subjective rating are tools and means of:

evaluating a client's progress toward goal achievement.

In the context of social work, exploring a situation involves:

examining current and, when applicable, past circumstances.

The beginning skills for a professional social worker include:

facilitating an exchange of introductions.

Questions used during the engagement phase should be closed-ended.

false

Joanna is addicted to smoking cigarettes. To break free of the addiction, she and the social worker she has consulted have set a goal of smoking 1 cigarette less each week. To keep track of the number of cigarettes she smokes and her progress, which of the following tools of evaluating progress would be most suitable?

frequency counting

_____ builds upon the data collected during the exploring phase when a social worker and client addressed questions about the history and evolution of the issue of concern.

functional analysis

In _____, social workers encourage people to discuss the problems or issues of concern and their circumstances, their aspirations and goals, their views and feelings about themselves, and their preferences and strengths.

information-gathering encounters

In the context of action steps, _____ are those regularly occurring personal or situational activities that become routine or institutionalized by clients to promote long-term change.

maintenance tasks

Which of the following examples would be considered a clear, measurable objective?​

none of the above

The _____ skill helps you and clients to maintain a sense of coherence by exploring smaller, more manageable units of information one at a time.

partializing

According to the Transtheoretical Model, clients who are in the stage of _____ tend to deny or minimize issues that other people notice.

precontemplation

People in the _____ stage of the Transtheoretical Model tend to reflect ambivalence, uncertainty, disinterest, or denial.

precontemplation

Melissa wants to improve her fitness and energy levels. Although, she has made attempts to exercise in the past, she has failed to attain the desired results. She is eager to try new workout regimes that would help her reach her goal. In this scenario, Melissa is in the stage of _____.

preparation

The _____ stage of the Transtheoretical Model is characterized by a significant increase in thinking about solutions and resolutions.

preparation

In the preparing phase of social work practice, _____ involves examining and considering information available to you and your agency before an initial contact with clients or other constituents (Kadushin, 1983).

preparatory reviewing

The formula for actions steps is:​

who-what-when

Which of the following is (are) true regarding the Diagnostic and Statistical Manual (DSM)?​

​It is an assessment mechanism upon which specific intervention can be built

A(n) _____ is described in the text as an instrument composed of 30 items that measure an individual's assertiveness.​

​Rathus Assertiveness Schedule

There is a direct relationship between personal problems and public issues in society.

Reflecting feelings and meaning

_____ are those tasks that you may complete outside the context of meetings and sessions to facilitate your clients resolve their problems.

Worker tasks