A+1.1
Which of the following ports are used for secure sessions?
22 / 443
An end user reports a printer error that states "replace filament". With which of the following types of printer is the end user MOST likely having problems?
3-D
Which of the following wireless standards is only capable of 5GHz frequencies?
802.11a
which of the following peripherals would a company use to take inventory quickly and update price tags for products?
Barcode scanner / Magnetic reader
An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue use troubleshooting the connection?
Cable tester
A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, Which of the following should the technician do NEXT?
Check for hard-drive firmware updates
A technician is troubleshooting a Windows CAD workstation that is running slow . The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?
Check the event log for any cache issues.
A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager's printeris currently used via USB connection, and there are no network jacks available for use. Which of the following is the BEST way for the technician to allow access to the printer
Create a share on the manager's computer and give the users rights to the share.
A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the internet. Which of the following server types should the technician log in to in order to resolve the problem?
DHCP server
The ability for new computers to be automatically connected to the network is provided by the:
DHCP server
Which of the following services provides the ability to resolve UNC to appropriate IP addresses?
DNS
A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?
Digitizer
A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing the technician is unable to access the internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue?
Ensure the options are configure to provide a DNS server
Which of the following cable types should be used to connect a cable modem to a SOHO router?
Ethernet
A network administrator would like to increase network bandwidth to 1GPS between two office buildings that are 0.5mi apart. Which of the following would be the BEST solution?
Fiber
A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the trays is the right size. Which of the following printer components is the MOST likely cause of the problem?
Fuser
A technician receives a cellular call from a manager. The technician is instructed to download a service manual directly from the internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be MOST appropriate connections for the technician to use?
Hotspot
A system administrator wants to take advantage of the benefits of the major cloud providers while retaining some data and services in the local data center. Which of the following types of cloud model should the administrator consider?
Hybrid
A technician needs to give users the ability to transfer files between mobile devices. The technician teaches the staff how to use a file transfer method in which the devices need to be in close proximity with line-of-sight access to each other. Which of the following technologies is the technician teaching to the staff?
IR
An ISP has notified a SOHO of a usage increase on the user's network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?
Implement MAC filtering
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking?
MAN/ LAN
Joe, a user, reports that his smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from wearable. Which of the following will MOST likely fix this issue?
Pair the devices
A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?
Plenum
A technician is setting up a new SOHO router for a home user. The user has a media server to be accessible from the internet while the user is traveling. Which of the following should the technician configure to allow access to the server from the internet?
Port forwarding
A technician is configuring a new web server and must have over 10 TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?
RAID 10 with 5400rpm 6TB drives
Which of the following connectors is MOST appropriate to use to connect a SOHO cable modem to the ISP?
RG-59
Which of the following cloud computing concepts allows salable services to be provided to the client?
Rapid elasticity
A customer asks a technician to help set up a specilized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer's specifications?
SSD/ Dual monitors
A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?
Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.
Which of the following connects a PC to it's default gateway?
Switch
Which of the following devices performs forwarding decisions based on MAC addresses?
Switch
A user has two 8GB sticks of 2400-speed DDDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board., the user notices the board has "quad channel" etched near the RAM slots. Which of the following can be said about the user's channel configuration after upgrading the RAM?
The computer is utilizing four channels.
`A technician has noticed that when at company headquarters the laptop connection to the internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance?
The connection is throttled
The graphics department has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set 1GB and that regular files text files print without issue. Which of the following is the MOST likely cause of this problem?
The printer needs more RAM
A technician upgraded the memory on a server from two 8GB sticks to eight 32GB sticks. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all the memory installed at the same time?
The server needs DDR4 memory, and DDR3 is installed
A company offers several out-of-the-box computer configurations to it's clients. A client request several new computers for it's newest location, which will be used by guest to check in upon arrival and fill out contact information. Which of the following configurations would BEST fit this customer's needs?
Touch-screen kiosk
A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate?
Use the magnifier.
A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST?
Verify the ribbon is correctly aligned to the label
A user sets up a cable modem at home and connects the modem to the ISP at the cable company . which of the following network types does this connection describe?
WAN
A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival. the technician immediately opens Task Manager and sees that CPU and RAM performance are with in normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician temporarily disables the antivirus to see if performance is affected, and it it not. After re-enabling the antivirus. which of the following in the NEXT best step for the technician to take?
check to see if insufficient hard drives space is causing the issue
An end user reports a windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?
event viewer
The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:
hybrid
A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following systems parameters is the MOST important for the technician to consider when choosing a power supply?
input voltage
During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address as growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed
multimeter
A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users' computers are all in the same work group and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?
shared printer
