ACC 418 Exam 1 Chapter 1

"Management accounting deals only with costs." Do you agree? Explain.

"Management accounting deals only with costs." This statement is misleading at best, and wrong at worst. Management accounting measures, analyzes, and reports financial and nonfinancial information that helps managers define the organization's goals and make decisions to fulfill those goals. Management accounting also analyzes revenues from products and customers in order to assess product and customer profitability. Therefore, while management accounting does use cost information, it is only a part of the organization's information recorded and analyzed by management accountants.

"Knowledge of technical issues such as computer technology is a necessary but not sufficient condition to becoming a successful management accountant." Do you agree? Why?

Agree. A successful management accountant requires general business skills (such as understanding the strategy of an organization) and people skills (such as motivating other team members) as well as technical skills (such as computer knowledge, calculating costs of products, and supporting planning and control decisions).

Professional ethics and reporting division performance. Maria Mendez is division controller and James Dalton is division manager of the Hestor Shoe Company. Mendez has line responsibility to Dalton, but she also has staff responsibility to the company controller.

Dalton is under severe pressure to achieve the budgeted division income for the year. He has asked Mendez to book $200,000 of revenues on December 31. The customers' orders are firm, but the shoes are still in the production process. They will be shipped on or around January 4. Dalton says to Mendez, "The key event is getting the sales order, not shipping the shoes. You should support me, not obstruct my reaching division goals." Required: 1. Describe Mendez's ethical responsibilities. Mendez's ethical responsibilities are well summarized in the IMA's "Standards of Ethical Behavior for Practitioners of Management Accounting and Financial Management" (Exhibit 1-7 of text). Areas of ethical responsibility include the following: • Competence • Confidentiality • Integrity • Credibility The ethical standards related to Mendez's current dilemma are integrity, competence, and credibility. Using the integrity standard, Mendez should carry out duties ethically and communicate unfavorable as well as favorable information and professional judgments or opinions. Competence demands that Mendez perform her professional duties in accordance with relevant laws, regulations, and technical standards and provide decision support information that is accurate. Credibility requires that Mendez report information fairly and objectively and disclose deficiencies in internal controls in conformance with organizational policy and/or applicable law. Mendez should refuse to book the $200,000 of sales until the goods are shipped. Both financial accounting and management accounting principles maintain that sales are not complete until the title is transferred to the buyer

"Management accounting should not fit the straitjacket of financial accounting." Explain and give an example.

Financial accounting is constrained by generally accepted accounting principles. Management accounting is not restricted to these principles. The result is that • management accounting allows managers to charge interest on owners' capital to help judge a division's performance, even though such a charge is not allowed under GAAP, • management accounting can include assets or liabilities (such as "brand names" developed internally) not recognized under GAAP, and • management accounting can use asset or liability measurement rules (such as present values or resale prices) not permitted under GAAP

How can management accountants help improve quality and achieve timely product deliveries?

Management accountants can help improve quality and achieve timely product deliveries by recording and reporting an organization's current quality and timeliness levels and by analyzing and evaluating the costs and benefits—both financial and nonfinancial—of new quality initiatives, such as TQM, relieving bottleneck constraints, or providing faster customer service.

How can a management accountant help formulate strategy?

Management accountants can help to formulate strategy by providing information about the sources of competitive advantage—for example, the cost, productivity, or efficiency advantage of their company relative to competitors or the premium prices a company can charge relative to the costs of adding features that make its products or services distinctive.

How does management accounting differ from financial accounting?

Management accounting measures, analyzes, and reports financial and nonfinancial information that helps managers make decisions to fulfill the goals of an organization. It focuses on internal reporting and is not restricted by generally accepted accounting principles (GAAP). Financial accounting focuses on reporting to external parties such as investors, government agencies, and banks. It measures and records business transactions and provides financial statements that are based on generally accepted accounting principles (GAAP). Other differences include (1) management accounting emphasizes the future (not the past), and (2) management accounting influences the behavior of managers and other employees (rather than primarily reporting economic events)

2. What should Mendez do if Dalton gives her a direct order to book the sales?

Mendez should refuse to follow Dalton's orders. If Dalton persists, the incident should be reported to the corporate controller. Support for line management should be wholehearted, but it should not require unethical conduct.

Distinguish planning decisions from control decisions.

Planning decisions focus on selecting organization goals and strategies, predicting results under various alternative ways of achieving those goals, deciding how to attain the desired goals, and communicating the goals and how to attain them to the entire organization. Control decisions focus on taking actions that implement the planning decisions, deciding how to evaluate performance, and providing feedback and learning to help future decision making.

What steps should a management accountant take if established written policies provide insufficient guidance on how to handle an ethical conflict?

Steps to take when established written policies provide insufficient guidance are as follows: (a) Discuss the problem with the immediate superior (except when it appears that the superior is involved). (b) Clarify relevant ethical issues by confidential discussion with an IMA Ethics Counselor or other impartial advisor. (c) Consult your own attorney as to legal obligations and rights concerning the ethical conflicts.

Explain the term supply chain and its importance to cost management.

Supply chain describes the flow of goods, services, and information from the initial sources of materials and services to the delivery of products to consumers, regardless of whether those activities occur in the one organization or in multiple organizations. Cost management is most effective when it integrates and coordinates activities across all companies in the supply chain as well as across each business function in an individual company's value chain. Attempts are made to restructure all cost areas to be more cost-effective.

Name the four areas in which standards of ethical conduct exist for management accountants in the United States. What organization sets forth these standards?

The Institute of Management Accountants (IMA) sets standards of ethical conduct for management accountants in the following four areas: • Competence • Confidentiality • Integrity • Credibility

Describe the business functions in the value chain.

The business functions in the value chain are • Research and development—generating and experimenting with ideas related to new products, services, or processes. • Design of products and processes—detailed planning, engineering, and testing of products and processes. • Production—procuring, transporting, storing, coordinating and assembling resources to produce a product or deliver a service. • Marketing—promoting and selling products or services to customers or prospective customers. • Distribution—processing orders and shipping products or services to customers. • Customer service—providing after-sales service to customers.

Where does the management accounting function fit into an organization's structure?

The controller is the chief management accounting executive. The corporate controller reports to the chief financial officer, a staff function. Companies also have business unit controllers who support business unit managers or regional controllers who support regional managers in major geographic regions.

Describe the five-step decision-making process.

The five-step decision-making process is (1) identify the problem and uncertainties (2) obtain information (3) make predictions about the future (4) make decisions by choosing among alternatives and (5) implement the decision, evaluate performance, and learn.

As a new controller, reply to this comment by a plant manager: "As I see it, our accountants may be needed to keep records for shareholders and Uncle Sam, but I don't want them sticking their noses in my day-to-day operations. I do the best I know how. No bean counter knows enough about my responsibilities to be of any use to me."

The new controller could reply in one or more of the following ways: (a) Demonstrate to the plant manager how he or she could make better decisions if the plant controller was viewed as a resource rather than a deadweight. In a related way, the plant controller could show how the plant manager's time and resources could be saved by viewing the new plant controller as a team member. (b) Demonstrate to the plant manager a good knowledge of the technical aspects of the plant. This approach may involve doing background reading. It certainly will involve spending much time on the plant floor speaking to plant personnel. (c) Show the plant manager examples of the new plant controller's past successes in working with line managers in other plants. Examples could include • assistance in preparing the budget, • assistance in analyzing problem situations and evaluating financial and nonfinancial aspects of different alternatives, and • assistance in submitting capital budget requests. (d) Seek assistance from the corporate controller to highlight to the plant manager the importance of many tasks undertaken by the new plant controller. This approach is a last resort but may be necessary in some cases.

What three guidelines help management accountants provide the most value to managers?

The three guidelines for management accountants are: 1. Employ a cost-benefit approach. 2. Recognize technical and behavioral considerations. 3. Apply the notion of "different costs for different purposes."