Art of Leadership FINAL
the highest levels of situational favorability most likely occur when
A. leader-member relations are good, the task is structured, and position power is high.
identify a true statement about passive followers in the context of Robert Kelley's basic styles of followership.
They require constant direction because they lack initiative and a sense of responsibility
which of the following statements is true of women in leadership positions
Women had significantly lower well-being scores than men.
one of the best ways to establish and maintain good peer relationships
acknowledge common interests and goals
Leadership development is enhanced when an experience involves three processes
action, observation, and reflection
Major theme of characteristics of the operant approach
changing rewards and punishments to change behavior
Followers are highly likely to use _______ power to change their leaders behavior if they have a relatively high amount of referent power with their fellow coworkers
coercive
Word associated with management
efficiency
Leadership potential is an evaluation of a followers immediate chances of promotability
false
in the role-taking stage of development of the leader-member exchange theory, a role is created based on a process of trust building
false
leaders at higher organizational levels spend most of their time and effort implementing policies and procedures
false
the best listeners are passive listeners because they do not interrupt the speaker
false
the contingency model of leadership maintains that leaders are extremely flexible in their behavior
false
the leadership behaviors dimensions studied by the researchers at the University of Michigan were initiating structure and consideration
false
in terms of the 9-box matrix, an employee who has high potential but is a moderate performer is called a
future star
advantage of decentralized organizations over centralized organizations
greater acceptance of decision outcomes
Societal Culture
is comprised of the learned behaviors characterizing the total way of life of members within any given society
Goal emphasis and work facilitation are _____ leadership behavior dimensions.
job-centered
Attribution of blame
justifying immoral behavior by claiming it was caused by someone else's actions
The ________ component of assertiveness skills concern knowing where and when not to behave assertively
knowledge/judgement
When a team has fewer than 15 people, what should new leaders do during the first two weeks?
meet individually with everyone on the team
______ means the status differential between members of a group
pecking order
Jonathan, a front desk executive at Read Books Inc., handled 40 customer calls per day. He was then sent to a training program last month to improve his communication skills, which cost the organization $500. This month, Read Books observes that his growth is positive and substantial and that he is able to handle 60 customer calls per day. His productivity has increased by $700. This scenario most likely exemplifies
return on investment (ROI)
Simone, a senior sales manager at ReadMe Inc., cares about developing the skills of her teammates and works beside them as a role model. In the context of the five fundamental archetypes of leadership, she most likely belongs to the
teachers mentor archetype
Why do followers most likely need to have a high level of technical competence?
technical expertise plays a key role in supervisor performance appraisal ratings of subordinates
Societal Culture
the beliefs and myths of a culture that provide context to manifest behaviors are generally hidden from the view
Which of the following instruments does Fiedler's contingency theory use to determine the relevant characteristics of a leader
the least preferred co-worker scale
According to Zemke's four generations of workers, likely true of the baby boomers
they are loyal to their organization when it comes to work ethics
An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more personal or discretionary feedback.
true
Leadership credos are personal and are closely linked with a leaders values-a credo should describe what the leader believes in and will or will not stand for
true
Setting easy goals rarely leads to high levels of performance.
true
Volunteering to help another employee with a task or project is an example of organizational citizenship behavior
true
executive presence is, in general, concerned with a person's ability to radiate confidence, poise, and authority
true
in the context of effective delegation, the first step leaders should take when deciding what to delegate is to identify all their present activities
true
in the context of the what and the how of performance, the how examines the behaviors exhibited by a follower in accomplishing team or organizational goals
true
leaders and followers often overlook how changing the situation can help them to change their behavior
true
organizational culture can be better understood by considering an organization's symbols, rituals, and language
true
the strength of the relationships between personality traits and leadership effectiveness is often inversely related to the relative strength of the situation
true
what are the four qualities of leadership that engender trust according to Benis and Goldsmith
vision, empathy, consistency, and integrity
