BMGT 335 Final
This workforce group will increase the LEAST
25 to 54 year olds
Which type of noise occurs when overly technical language prevents the receiver from understanding the message
Jargon
Each of the following reduces political behavior EXCEPT
all of these reduce it
SAS is an example of an organization that has strong culture
all the provided answers are correct
a large-scale layoff is announced for Bill, he starts to complain, his behavior is
high consensus
A flatter, team-based structure is appropriate for firms that rely on
highly skilled workers
All of the following statements are true about MBO EXCEPT
it is the same as the 360-degree feedback system
According to your text, what was the failure of the behavioral approach to studying leadership?
it tended to specify a set of leader behaviors that would lead to effectiveness in all situations
After researching many leadership theories, you've decided that developing your leadership behaviors is a good place to start on the path to becoming an effective leader. Most common behaviors relate to:
relationships & tasks
A conflict culture is a
set of shared norms for managing conflict
Your new manager is very busy every day. You don't expect much interaction with her.. this reflects
leader-member exchange theory
Unlike LPC theory, path-goal theory assumes that
leaders can change their behaviors
sterotypes are
making generalizations about groups of people
All are considered cultural dimensions except
open-mindedness
The _ shows all people, positions, reporting....
organizational chart
The term for discretionary behaviors that benefit the organization but not formally rewarded
organizational citizenship
Michelle is a manager whose subordinates have moderate-to-high readiness
participating
referent, expert, informational, and persuasive powers all contribute to
personal
John identifies products consumers want based on
conceptual skills
Role of circumstances in assessing individual differences
whether specific differences that characterize a person are good or bad depends on circumstances
According to Maslow, if a previously satisfied lower-level need becomes deficient
the individual returns to the lowest level that is now deficient
In exchange for employee contributions, an organization provides rewards such as pay and insurance benefits. These kinds of rewards are combined to create
Compensation packages
Which of the following is an example of a job design technique
Job enlargement
In class, we discussed "Chainsaw Al" Dunlap as an example demonstrating...
Practice opens and tell the truth
NOT a type of value
Primary
William is a member of a small group of employees from different work areas. They meet once a week to discuss and recommend solutions to workplace problems. This group is most likely
Problem-solving team
Elle is a new supervisor at her lab and hashed to interact with her employees as they express concerns about the workplace to her. She's decided that active listening is a helpful tool for her in this task. Which of the following is a rule for active listening?
Show the speaker respect by not interrupting
The video Drive suggests... Oldham's Job Characteristics
autonomy
evaluating characteristics through comparisons with other people we have recently encountered who rank higher or lower on the same characteristics
comparison effect
Which attribute is seen as universally negative across a wide range of cultures?
dictatorial
Encouraging new ideas to the company is what strategy
differentiation
Which source of individual resistance to change occurs when people fear that change will make their jobs obsolete
economic factors
Annie has to share a report with good and bad news with her boss. Because communication is frequently biased when flowing upward, Annie
filter information and tell her superior only what she thinks her boss wants to hear
An organizations culture of _ reflects the extent to which majority members value efforts to increase minority representation
inclusion
Downside of information technology
increased a sense of urgency regarding decision-making
_ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services
innovation
High-need achievers tend not to make good top managers because
top managers seldom receive immediate feedback
