BMGT 335 Final

This workforce group will increase the LEAST

25 to 54 year olds

Which type of noise occurs when overly technical language prevents the receiver from understanding the message

Jargon

Each of the following reduces political behavior EXCEPT

all of these reduce it

SAS is an example of an organization that has strong culture

all the provided answers are correct

a large-scale layoff is announced for Bill, he starts to complain, his behavior is

high consensus

A flatter, team-based structure is appropriate for firms that rely on

highly skilled workers

All of the following statements are true about MBO EXCEPT

it is the same as the 360-degree feedback system

According to your text, what was the failure of the behavioral approach to studying leadership?

it tended to specify a set of leader behaviors that would lead to effectiveness in all situations

After researching many leadership theories, you've decided that developing your leadership behaviors is a good place to start on the path to becoming an effective leader. Most common behaviors relate to:

relationships & tasks

A conflict culture is a

set of shared norms for managing conflict

Your new manager is very busy every day. You don't expect much interaction with her.. this reflects

leader-member exchange theory

Unlike LPC theory, path-goal theory assumes that

leaders can change their behaviors

sterotypes are

making generalizations about groups of people

All are considered cultural dimensions except

open-mindedness

The _ shows all people, positions, reporting....

organizational chart

The term for discretionary behaviors that benefit the organization but not formally rewarded

organizational citizenship

Michelle is a manager whose subordinates have moderate-to-high readiness

participating

referent, expert, informational, and persuasive powers all contribute to

personal

John identifies products consumers want based on

conceptual skills

Role of circumstances in assessing individual differences

whether specific differences that characterize a person are good or bad depends on circumstances

According to Maslow, if a previously satisfied lower-level need becomes deficient

the individual returns to the lowest level that is now deficient

In exchange for employee contributions, an organization provides rewards such as pay and insurance benefits. These kinds of rewards are combined to create

Compensation packages

Which of the following is an example of a job design technique

Job enlargement

In class, we discussed "Chainsaw Al" Dunlap as an example demonstrating...

Practice opens and tell the truth

NOT a type of value

Primary

William is a member of a small group of employees from different work areas. They meet once a week to discuss and recommend solutions to workplace problems. This group is most likely

Problem-solving team

Elle is a new supervisor at her lab and hashed to interact with her employees as they express concerns about the workplace to her. She's decided that active listening is a helpful tool for her in this task. Which of the following is a rule for active listening?

Show the speaker respect by not interrupting

The video Drive suggests... Oldham's Job Characteristics

autonomy

evaluating characteristics through comparisons with other people we have recently encountered who rank higher or lower on the same characteristics

comparison effect

Which attribute is seen as universally negative across a wide range of cultures?

dictatorial

Encouraging new ideas to the company is what strategy

differentiation

Which source of individual resistance to change occurs when people fear that change will make their jobs obsolete

economic factors

Annie has to share a report with good and bad news with her boss. Because communication is frequently biased when flowing upward, Annie

filter information and tell her superior only what she thinks her boss wants to hear

An organizations culture of _ reflects the extent to which majority members value efforts to increase minority representation

inclusion

Downside of information technology

increased a sense of urgency regarding decision-making

_ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services

innovation

High-need achievers tend not to make good top managers because

top managers seldom receive immediate feedback