BUS Chapter 8
Job Specification
a list of the skills, knowledge, and abilities a person must have to fill a job
Incentive Pay
additional pay for attaining a specific goal.
Labor Unions
an organization that represents workers in dealing with management
initial screening
applicant completes an application form and/or submits a resume (has a brief interview)
Employment Testing
applicant may be asked to take one or more tests
Indirect pay
consists of various employee benefits and services. Includes pensions, health insurance, vacation time, and many others
orientation
which entails getting the new employee ready to perform on the job
Compensation
which includes both pay and benefits, is closely connected to performance appraisals
Open Shop
workers do not have to join the union or pay union dues
Agency Shop
workers don't have to join a union but must pay union dues
HR Demand Forecast
Determine the number of people needed by some future time.
Picketing
Employees march near entrance of firm to publicize their view of dispute and discourage customers.
Boycott
Employees try to keep customers and others from doing business with employer.
lockout
Employer refuses to let employees enter plant to work
Strategies of Unions and Employers
Strike, Boycott, Lockout, Picketing
internal labor market
employees currently employed by the firm
profit-sharing
employees may receive some portion of the firm's profit
Strike
employers refuse to work
Internal Supply Forecast
estimating the number of people currently employed by the organization who will available to fill various jobs at some future time
Physical Exams and Drug Testing
firm may require an applicant to have a medical checkup to ensure they are physically able to perform job tasks. Drug testing is common in the transportation and health care industries
Unemployment Compensation
government payment to unemployed former workers
Decision to Hire
if an applicant progresses satisfactorily through all the section steps, a decision to hire is made
Background and Reference Check
if applicants pass the selection interview, most firms examine their background and check their references
Mentor-ship
involves a senior manager or other experienced employee providing job- and career-related information to a mentee
training
involves learning situations in which the employee acquires additional knowledge or skills to increase job performance
Union Shop
most common arrangement, nonunion workers can be hired but must join the union later, normally within 30 to 60 days
collective bargaining
negotiating a labor union
Workers Compensation
pay for lost work time due to employment-related injuries
recruitment branding
presenting an accurate and positive image of the firm to those being recruited
selection
process of determining which people in the applicant pool possess the qualifications necessary to be successful on the job
Human Resource Management (HR)
process of hiring, developing, motivating, and evaluating employees to achieve organizational goals
bonuses
rewarded based on achieving certain goals such as reaching certain monthly or annual performance goals for achieving a specific cost-saving objective
External Labor Market
the pool of potential applicants outside the firm
Recruitment
the process of attracting qualified people to form an applicant pool
job rotation
the reassignment of workers to several different jobs over time
Job Analysis
the study of the task required to do a job well
Job Description
the tasks and responsibilities of a job
direct pay
the wage or salary received by the employee
Selection Interview
tool most likely used in making hiring decisions, an in-depth discussion of an applicant's work experience, skills, and abilities, education, and career interests
Apprenticeship
usually combines specific on-the-job instruction with classroom training