BUS Chapter 8

Job Specification

a list of the skills, knowledge, and abilities a person must have to fill a job

Incentive Pay

additional pay for attaining a specific goal.

Labor Unions

an organization that represents workers in dealing with management

initial screening

applicant completes an application form and/or submits a resume (has a brief interview)

Employment Testing

applicant may be asked to take one or more tests

Indirect pay

consists of various employee benefits and services. Includes pensions, health insurance, vacation time, and many others

orientation

which entails getting the new employee ready to perform on the job

Compensation

which includes both pay and benefits, is closely connected to performance appraisals

Open Shop

workers do not have to join the union or pay union dues

Agency Shop

workers don't have to join a union but must pay union dues

HR Demand Forecast

Determine the number of people needed by some future time.

Picketing

Employees march near entrance of firm to publicize their view of dispute and discourage customers.

Boycott

Employees try to keep customers and others from doing business with employer.

lockout

Employer refuses to let employees enter plant to work

Strategies of Unions and Employers

Strike, Boycott, Lockout, Picketing

internal labor market

employees currently employed by the firm

profit-sharing

employees may receive some portion of the firm's profit

Strike

employers refuse to work

Internal Supply Forecast

estimating the number of people currently employed by the organization who will available to fill various jobs at some future time

Physical Exams and Drug Testing

firm may require an applicant to have a medical checkup to ensure they are physically able to perform job tasks. Drug testing is common in the transportation and health care industries

Unemployment Compensation

government payment to unemployed former workers

Decision to Hire

if an applicant progresses satisfactorily through all the section steps, a decision to hire is made

Background and Reference Check

if applicants pass the selection interview, most firms examine their background and check their references

Mentor-ship

involves a senior manager or other experienced employee providing job- and career-related information to a mentee

training

involves learning situations in which the employee acquires additional knowledge or skills to increase job performance

Union Shop

most common arrangement, nonunion workers can be hired but must join the union later, normally within 30 to 60 days

collective bargaining

negotiating a labor union

Workers Compensation

pay for lost work time due to employment-related injuries

recruitment branding

presenting an accurate and positive image of the firm to those being recruited

selection

process of determining which people in the applicant pool possess the qualifications necessary to be successful on the job

Human Resource Management (HR)

process of hiring, developing, motivating, and evaluating employees to achieve organizational goals

bonuses

rewarded based on achieving certain goals such as reaching certain monthly or annual performance goals for achieving a specific cost-saving objective

External Labor Market

the pool of potential applicants outside the firm

Recruitment

the process of attracting qualified people to form an applicant pool

job rotation

the reassignment of workers to several different jobs over time

Job Analysis

the study of the task required to do a job well

Job Description

the tasks and responsibilities of a job

direct pay

the wage or salary received by the employee

Selection Interview

tool most likely used in making hiring decisions, an in-depth discussion of an applicant's work experience, skills, and abilities, education, and career interests

Apprenticeship

usually combines specific on-the-job instruction with classroom training