BUSN test 2 - part 4

If one of the threesome happens to be late, the others will wait for him or her. This commonly accepted behavior for this informal group is called a:

group norm

One of the advantages of work group cohesiveness is:

reduced employee turnover

In Herzberg's model, which of the following would be an example of a motivating factor?

responsibility

and employee who was more worried about having a safe work environment and a financially sound pension plan then anything else would be most concerned with which of the needs in Maslow's hierarchy of needs?

safety needs

_____ propose the theory of motivation based on universal human needs.

Abraham Maslow

Theories X and Y management styles are the result of studies by:

Douglas McGregor

motivation and maintenance factors are essential parts of a job-satisfier theory formulated by:

Frederick Herzberg

_____ is the gap between what is and what is required.

a need

the difference between small business owners and entrepreneurs is that small business owners:

accept the status quo and take a short-term view of the future

Entrepreneur Bonner would more than like have which of the following characteristics?

all of the above

which of the following is a characteristic of the entrepreneurial personality?

ambitious

intraprenurs

are accurately described by all of the above

the difference between the small business owner and the entrepreneur is that the entrepreneur:

assumes the risk of the business

among managers there are three distinctive leadership styles. They are:

autocratic, participative, and free-rein

_____ financing is a form of financing consisting of funds raised through the sale of stock in a business.

equity

which of the following statements about the committee structure is true?

committees can be slow to reach a decision.

A large furniture and appliance rental business is considering sponsorship options. It has brought together vice president's from the various functional areas of the company to determine which sponsorships will most effectively reach the rental companies prospective customers. The rental company had established a:

cross-functional team

work group cohesiveness can benefit the organization by doing all of the following EXCEPT:

decreased resistance to change

the management activity of organizing

determines, groups, and assigns work activities

based on the expectancy theory, managers who want to motivate their employees should:

do all of the above

Spring airlines is a small budget airline that is based in China. Due to the unfamiliarity of this mode of transportation in China, springs employees are often attacked by unhappy customers who demand compensation for flight delays. According to hers burg, these attacks by passengers would be an example of a _____ factor.

hygiene

One criticism of Herzberg's motivator and hygiene theory is that it:

ignores the impact of situational variables

____ is at the core of most business failures

inadequate planning

which of the following is NOT one of the five key types of power?

influential

venture capital:

is financing obtained from investment firms that specialize in financing small, high-growth companies

which of the following is not an advantage associated with matrix structures?

managers can build large, permanent teams of specialists

to the following is not a need identified in Maslow's hierarchy of needs?

psychological needs

___ managers are the managers concerned with implementing the plans and policies of top managers and supervising lower-level managers.

middle

Bart works as a paramedic. Because he has just worked a plane crash and has been 20 hours without rest, he is extremely sleepy. Bart needs to satisfy his _____ need.

physiological

according to the Hawthorne effect,:

workers respond to being paid attention to

which of the following is not an example of a job satisfier?

salary and fringe benefits

a manufacturing company in which industrial engineers have maximized efficiency by determining the best way to perform every task from tightening a bolt to operating a forklift would be illustrative of:

scientific management

___ planning is short-range, detailed planning that is based on long-range planning. It typically has a time frame that is less than one year long.

tactical

Elton Mayo, America's first industrial psychologist, was responsible for formulating:

the explanation of the Hawthorne effect

all of the following are characteristics of an entrepreneurial personality EXCEPT:

the willingness to be a follower rather than a leader

West Johnston overheard his manager say, "work is as natural as play, and workers seek more job responsibility." this statement supports:

theory Y assumptions