CAP3104 EXAM 1

When creating error messages for the user, which would be provide the user with the best experience? a) "I find your weak password, disturbing." b) "Syntax Error" c) "File names must begin with a letter" d) "Invalid Data Error 000000201"

"File names must begin with a letter"

Which of the following would be an example of a BAD end-user oriented error message? a) "Virtual memory space consumed. Close some programs and retry." b) "Your password was not recognized. Please retype." c) "Resource Conflict Bus: 00 Device: 03 Function: 01" d) "Drop-off date must come after pickup date."

"Resource Conflict Bus: 00 Device: 03 Function: 01"

What are the 8 golden rules of interface design?

1. Strive for consistency 2. Cater to universal usability 3. Offer informative feedback 4. Design dialogs to yield closure 5. Prevent errors 6. Permit easy reversal of acRons 7. Support internal locus of control 8. Reduce short term memory load

What is a persona in the context of HCI? a) An aspect of someone's character that is presented to or preceived by others. b) A role or character adopted by an author or an actor. c) A description of an example user and what that user wishes to do. d) A physical manifestation of a person's psyche and subconscious used for combat.

A description of an example user and what that user wishes to do.

What is a characteristic of a properly designed error message? a) Specific b) Positive in Tone c) Constructive d) All of the Above

All of the Above

When considering accessibility features, which of the following should you prioritize? a) Provide a text equivalent for every nontext element b) Information conveyed with color should also be conveyed without it c) Title each frame to facilitate identification and navigation d) All of the above

All of the above

In a Life Critical 911 system, what is a motivating factor/factors ? a) Higher Costs are expected. b) High Reliability is expected. c) Lengthy user training periods are expected. d) All of the above are critical motivating factors

All of the above are critical motivating factors

What are a few of the golden rules of interface design? a) Consistency b) Prevent Errors c) Automation and Human Control d) All of the above

All of the above.

Why can HCI Design no longer be ignored? A) Can cost lives. B) No longer just a minor annoyance. C) Often has unintentional consequences. D) All of the above.

All of the above.

Question: List at least 4 Golden rules of Interface Design a. Possible Answer 1: Prevent errors b. Possible Answer 2: Strive for consistency c. Possible Answer 3: Cater to universal usability d. Possible Answer 4: Offer informative feedback e. Possible Answer 5: Design dialogs to yeild closure f. Possible Answer 6: Permit easy reversal of actions g. Possible Answer 7: Support internal locus of control h. Possible Answer 8: Reduce short term memory load

All the possible answers above are correct

What is NOT one of the golden rules of interface design. a) Prevent errors b) Be cost efficent c) Strive for consistency d) Reduce short term memory load

Be cost efficent

is the study of mental processes such as "attention, language use, memory, perception, problem solving, creativity, and thinking."

Cognitive Psychology

Which characteristic is NOT true about Explanatory Theories? a) Observing behavior. b) Comparing high-level concepts of two designs. c) Comparing proposed designs for execution time or error rates. d) Describing activity.

Comparing proposed designs for execution time or error rates.

According to web design guidelines, you should design like CRAP.What does CRAP stand for?

Contrast, Repetition, Alignment, Proximity.

Which of the following is not a pillar or design? a) User Interface Requirements b) Guidelines, Documents and process c) User-interface Software Tools. d) Controlled Experiments

Controlled Experiments

Which action are machines generally better at? a) Detecting stimuli in a noisy background b) Counting physical quantities c) Developing new solutions d) Concentrating on important tasks when overloaded

Counting physical quantities

Which below is a common Fatal Mistake? a. Designing your program with your target audience inmind b. Designing your program assuming all users are alike c. Designing your program with serveral revisions to find which works the best d. Designing your program in an intuitive way

Designing your program assuming all users are alike

which is not one of Smith and Mosier (1986) five high-level goals? A) Consistency of data display B) Efficient informaRon assimilaRon by the user C) Minimal memory load on the user D) Determine users skill levels

Determine users skill levels

Which of the following is NOT a Process of The Four Pillars of Design. a) Expert Reviews & Usability Testing. b) Guidelines Documents & Process. c) Determining Design Costs. d) User-interface Requirements.

Determining Design Costs.

Which is NOT one of the Eight golden rules of interface design a) Automation and human control b) Multi-layer designs c) Direct-manipulation systems d) Consistency

Direct-manipulation systems??

Which of the following are correct when it comes to Error Message Guidelines? (Can be multiple answers) a. ) Use sounds effects everytime b) Don't use all caps unless serious errors occur c) Suppress errors users cannot do anything about d) Use violent terminology so that non-technical users can understand.

Don't use all caps unless serious errors occur Suppress errors users cannot do anything about

Which of these is not a type of HTI system a) Collaborative/creative b) Sociotechnical c) Economical d) Life critical

Economical

Which of these is NOT included in a User-centered approach? a) Early focus on users and tasks b) Empirical measurement c) Iterative design d) Emphasize context

Emphasize context

What is a User-Centered Approach to design? a) It is an focus on things like tutorials, Data measurements, Development Language. b) It is a focus on how the users react and perform quickly in scenarios using your product. c) Ensuring you evaluate as you go, and focusing on users reactions and user found problems. d) An approach used to weed out potential issues with your design after the fact.

Ensuring you evaluate as you go, and focusing on users reactions and user found problems..

What are the four Pillars of Design (methods)? a) Ethnographic Observation, Theories and Models, Algorithms & Prototypes, Controlled Experiments b) User-interface requirements, Theories and Models, Guidelines Documents & Process, Controlled Experiments c) Pilar II, Pilar I, PilarIII, Pilar IV d) Usability Testing, Expert Reviews, Algorithms & Prototypes, Controlled Experiments

Ethnographic Observation, Theories and Models, Algorithms & Prototypes, Controlled Experiments

What is the difference between Explanatory and Predictive Theories?

Explanatory theoriesÊare multi-variable constructs used to make sense of complex events and situations; they include basic operating principles of explanation. Predictive theories Enable designers to compare proposed designs for execuRon Rme or error rates

Which one is NOT one of Smith and Mosier five high-level goals? a) Follow Microsoft's design language b) Efficient information assimilation by the user c) Minimal memory load on the user d) Comparability of data display with data entry e) Flexibility for user control of data display

Follow Microsoft's design language

Indicate the answer choice that LEAST charcterizes the following persona: Felix (A Teenage ATM user) a) Saves money for computer games and trendy clothes b) Is given a weekly allowance c) Spends allowance money with friends so he doesn't make regular deposits d) Has two children

Has two children

The purpose of a Hierarchal Task Analysis is to: A) Help you define the steps required to complete a particular task B) Test to ensure that the end product meets the functional requirements C) Evaluate the consistency of data D) Layout user-interface requirements

Help you define the steps required to complete a particular task

You and your team are currently developing a new mobile app to help college professors keep papers and other class documents organized.After you and your team complete interviews and persona development, you quickly finish the user study. What would be the next step to take of these tasks have been completed? a) Begin Prototyping b) Start a Hierarchical Task Analysis c) Start a Requirment Analysis d) Gauge user's reactions with Empirical measurement

Hierachial Task Analysis

What is NOT one of the 8 golden rules of interface design a) Cater to universal usability b) Design dialogs to yield closure c) Identify tasks d) Support internal locus of control

Identify tasks

Which one is NOT one of the golden rules of interface design? a. Offer informative feedback b. Prevent errors c. Inconsistent language usage d. Reduce short term memory load

Inconsistent language usage

What is a prominent HTI career path? A. App programmer. B. Computer hardware engineer. C. Network Analyst. D. Interaction Designer.

Interaction Designer.

Which of the following is not a type of HTI System? a) Home/personal b) Commercial c) Sociotechnical Systems d) Interpersonal e) Life Critcal

Interpersonal

Which of the following is the best example of good error message design? a) An unknown error occurred. Contact your system administrator. b) Login Failed: Your username was not recognized. c) COMPILE ERROR: EXPECTED EXPRESSION d) Exception: Invalid message format at parameters 0x007240 0x000004 0x007243

Login Failed: Your username was not recognized.

Which of these is NOT an Accessibility Guideline? a) For any time-based multimedia presentation synchronize equivalent alternatives b) Title each frame to facilitate identification and navigation c) Privide a text equivalent for every nontext equivalent d) Make frequent use of animation to draw attention to the most important information

Make frequent use of animation to draw attention to the most important information

Which of the following is NOT one of the 8 golden rules of design? a) Prevent errors b) Make sure each design looks drastically different c) Permit easy reversal actions d) Cater to universal usability

Make sure each design looks drastically different

Which of the following IS one of the five high-level goals of Smith and Mosier? a) Inconsistentcy of data display. b) Minimal memory load on the user. c) Inefficient information assimilation by the user. d) Non-flexible user control of data display.

Minimal memory load on the user.

What are the mistakes when making a website? a) Starting late. b) trading off designs c) Overloading pages with too much materials. d) Multilayering designs

Overloading pages with too much materials.

All of the above are a user centered approach except for... 1. Early focus on users and tasks 2. Empirical measurement 3. Iterative design 4. Patterns of user behavior

Patterns of user behavior

Which is a don't do interview tip? a) Put yourself in the user's shoes. b) Ask open-ended questions. c) Pick and choose responses that verify your assumptions. d) Use active listening.

Pick and choose responses that verify your assumptions.

Which of the following is an appropriate example of user-centered phrasing when throwing an Internet connection error? a) Fatal Error, Run Aborted. b) Network Connection Reused. c) Please Check your Network adapter and try again. d) Resource Conflict on Bus: 00 Device: 03 Function: 01

Please Check your Network adapter and try again.

Which of the following is not included in Robin Patricia Williams' design principle acronym CRAP: a) Alignment b) Contrast c) Repetition d) Professionalism

Professionalism

Which choice is described as an action sequence? a. Online help tutorials b. Training and reference materials c. Programmed function keys d. Application launch protocol

Programmed function keys

What are some basic HTI goals?

Raising the computer consciousness of the public. Providing tools, techniques, and knowledge for system implementers. Making strides in research

At what task do humans generally perform better than machines? A. Reason deductively: infer from a general principle B. Perform several activities simultaneously C. Select alternatives if original approach fails D. Count or measure physical quantities

Select alternatives if original approach fails

In three of the following options machines typically do better than humans. Select the one situation in which humans typically are better than machines. a) Recall quantities of detailed information accurately b) Perform several activities simultaneously c) Sense unusual and unexpected events d) Maintain performance over extended periods of time

Sense unusual and unexpected events -- CORRECT ANSWER

There are For Pillars of Design for successful User Interfaces.What should be considered in the Guidelines, Documents, and processes pillar but not the rest? A) Interviewing the user, to try to discover what the want in the product. B) Setting rules on what words, icons, and graphics can be used in the product. C) Making prototypes of the user interface of the product. D) Performing quality assurance on the final product.

Setting rules on what words, icons, and graphics can be used in the product.

Which of the following is a goal of Requirement Analysis? a) Reintegration b) Stabalization c) Standardization d) Immolation

Standardization

Which of these is not a HTI carrer path? a) Web Designer b) Business Analysts c) Interaction Designers d) Surgeon

Surgeon

What makes HCI(Human-Computer Interaction) Design difficult? 1) Technology developers tend to have somewhat "Black and White" thinking. 2) Good human factors considred over cost/features. 3) Simple to deeply analyze human behavior. 4) There is no answer.

Technology developers tend to have somewhat "Black and White" thinking.

How Technology has changed our life professionally and personally?

Technology has changed out lifeÕs in different ways. Technology made us more Ôproductivity not only this technology has change communication and everything is easily accessible now with just one click for example we can easily work from home not only this but connected with our friends and family.

Companies perform testing on a product to ensure that the end product meets the functionaland technical requirements to deliver a quality product. What group is often forgotten toget feedback from?a) Quality Assurance b) Technical Managers c) The end user d) Software Engineers

The end user

How many of HTI systems are there name them?

There are five type of HTI systems Life Critical Personal Commercial Collaborative/Creative Systems Sociotechnical Systems

Which is not one of the 8 golden rules of interface design? A. Prevent errors B. Offer informative feedback C. Treat the user as you would like to be treated D. Reduce short term memory load

Treat the user as you would like to be treated

Which of the following are not considered proper design guidelines a) Repeat visual elements throughout web page b) Place related close to each other c) Use as much windows space as possible d) place boxes to create sections and organize data

Use as much windows space as possible

In the conceptual, semantic, syntatic, and lexical model; which statement best describes the conceptual level? a) Describes the meanings conveyed by the user's command input and by the computer's output display. b) Defines how the units (words) that convey semantics are assembled into a complete sentencethat instructs the computer to perform a certain task. c) User's mental model of the interactive system. d) Deals with device dependencies and with the precise mechanisms by which a user specifies the syntax.

User's mental model of the interactive system.

Name different types of HTI career paths?

Web Designers Interaction Designers User Interface Architects User Experience Designers

What makes a system usable? a) More than just user-friendly b) Understanding the users needs c) all of the above d) evidence based research?

all of the above

Which of these is a goal for autonomous agents? a) to know the user's likes and dislikes b) to make proper inferences c) to respond to novel situations d) all of the above

all of the above

In an Industrial/Commercial system, what is a motivating factor/factors? a) Ease of learning is important to reduce training costs b) Speed and error rates are relaIve to cost c) SubjecIve saIsfacIon is fairly important to limit operator burnout d) all of the above are Industrial/Commercial motivating factors

all of the above are Industrial/Commercial motivating factors

Which of the following explains the Window Design Approach "Hierarchical browsing"? a) handling orphaned windows b) visually tying the content of different windows together c) allowing the user to traverse up/down different levels of detail d) None of the above

allowing the user to traverse up/down different levels of detail

Which of the following relates to commercial HTI systems? a) email, social media, gaming, home financial mgmt, etc. b) banking, insurance, reservation systems, online ordering systems. c) air traffic control, emergency dispatch, medical devices, etc. d) web browsing, search engines, artist toolkits, architectural design, software development, etc.

banking, insurance, reservation systems, online ordering systems.

To create a persona, one should first create a list of ___________. a) options b) users c) characteristics d) requirements

characteristics

Which of the following is NOT a function of a Hierarchical Task Analysis (HTA)? a) helps you define the steps required to complete a particular task b) help you know the various screens you will need to create for your prototype c) you will have a better understanding of the types of tasks your users will need to perform using your app d) identify new system requirements that introduce problems for other users.

identify new system requirements that introduce problems for other users.

What is one of the eight golden rules of interface design? a) use thumbnail images to preview larger images b) increase short term memory load c) ensure that embedded links are descriptive d) reduce short term memory load

reduce short term memory load

When designing error messages you should... a) Use sound effects to alert the user. b) Place error messages in the center of the user's monitor. c) Use all caps to make the error message more visible to the user. d) Suppress errors users cannot do anything about.

suppress errors users cannot do anything about.

What does integration mean? a) use pre-existing industry standards whre they exist to aid learning and avoid errors b) the product should be able to run across different software tools and packages c) allow for the user to convert data across multiple software and hardware environments d) use common action sequences, erms, units, colors, etc. within the program

the product should be able to run across different software tools and packages

What is an example of a prototype? a) A finished product that is rejected by the client b) A mock-up of a product that gives the client an idea of the final product c) A product that is nearing the end of its testing stages d) A machine used to train a user's typing effiency

A mock-up of a product that gives the client an idea of the final product

Which of the following is NOT a critical characteristicof design that needs attention in a cultural context: a) Multimedia b) Language c) Age d) Symbols

Age

What are all examples of Explanatory Theories? Describing activity Observing Behavior Conceiving of designs All of the Above

All of the Above

Which of the following is NOT one of the 8 golden rules of interface design? a) Permit easy reversal of actions b) Allow ability to make major changes c) Cater to universal usability d) Strive for consistency

Allow ability to make major changes.

Which of this trade-offs in desingn occur frequently? A) Adding more control often means less complexity B) Any change disrupts existing users - people don't like change! C) Change disrupts existing users - you can't make every user happy D) Not all users have the same needs - you should make every user happy

Any change disrupts existing users - people don't like change!

Which one of these is not a part of the Four Pillars of Design? a) Ascertain the user's needs b) Guidelines Documents & Process c) User Interface Software Tools d) Expert Reviews & Usability Testing

Ascertain the user's needs

All of the following are examples of interaction styles EXCEPT: A) Direct Manipulation B) Menu selection C) Form fill-in D) Auditory interaction

Auditory interaction

Which of the following is an example of a poorly-written error message? a) Error: There is not enough free space on the hard drive to install this app, please uninstall some programs. b) Error: Illegal operation on line 32. c) Error: 0 is not a valid response, please type a different value. d) Error: Please remove USB flash drive to continue.

Error: Illegal operation on line 32.