Ch 2 Assessment

Which of the following statements is true of informal coaching? A. It takes place whenever a leader helps followers to change their behaviors. B. It is an inefficient model to be used by senior executives to develop the skills of their staff. C. It is unsuccessful in helping leadership practitioners diagnose why behavioral changes fail to occur. D. It is more effective for high-performing followers than for low-performing followers.

A. It takes place whenever a leader helps followers to change their behaviors.

Which of the following fundamental archetypes of leadership is most likely to take risks and action in a crisis? A. The Warrior-Knight archetype B. The Visionary-Alchemist archetype C. The Revolutionary-Crusader archetype D. The Teacher-Mentor archetype

A. The Warrior-Knight archetype

Which of the following involves a willingness to confront your own views and an invitation to others to do so, too? A. double-loop learning B. single-loop learning C. the self-fulfilling prophecy D. the fundamental attribution error

A. double-loop learning

Kyra, a 16-year-old high school girl, is skeptical about her first day at a new school. She believes that nobody will talk to her and that her new teachers will be rude to her. She enters the class in a negative mood and speaks rudely to everyone. Eventually, she sees that her beliefs about the new school and teachers come true. Which of the following is most likely exemplified in this scenario? A. the self-fulfilling prophecy B. the heroic theory C. the actor/observer difference D. the constructionist approach

A. the self-fulfilling prophecy

The tendency to make external attributions for one's own failures and internal attributions for one's successes is known as A. the actor/observer difference. B. a self-serving bias. C. the fundamental attribution error. D. the self-fulfilling prophecy.

B. a self-serving bias.

A personal relationship in which a more experienced mentor (usually someone two to four levels higher in an organization) acts as a guide, role model, and sponsor of a less experienced protégé is known as A. consulting. B. mentoring. C. networking. D. evaluating.

B. mentoring.

Jonathan, a front desk executive at Read Books Inc., handled 40 customer calls per day. He was then sent to a training program last month to improve his communication skills, which cost the organization $500. This month, Read Books observes that his growth is positive and substantial and that he is able to handle 60 customer calls per day. His productivity has increased by $700. This scenario most likely exemplifies A. the heroic theory. B. return on investment. C. action learning. D. the constructionist approach.

B. return on investment.

Which of the following terms describes a kind of learning between an individual and the environment in which learners seek relatively little feedback that may significantly confront their fundamental ideas or actions? A. deutero-learning B. single-loop learning C. double-loop learning D. action learning

B. single-loop learning

__________ occurs when people's expectations or predictions play a causal role in bringing about the events they predict. A. Double-loop learning B. Attribution C. The self-fulfilling prophecy D. The fundamental attribution error

C. The self-fulfilling prophecy

Leadership development is enhanced when an experience involves three processes, which are A. action, behavior, and consequence. B. perception, attribution, and learning. C. action, observation, and reflection. D. causation, vision, and listening.

C. action, observation, and reflection.

Which of the following involves participants being given a limited amount of time to prioritize and respond to a number of notes, phone messages, and letters from a fictitious manager's in-basket? A. case studies B. role playing C. in-basket exercises D. virtual simulations

C. in-basket exercises

Unlike traditional training programs, action learning requires personnel who participate in leadership development activities to attend classes for several weeks. A. requires personnel who participate in leadership development activities to attend classes for several weeks. B. makes transfer back to the actual work situation more difficult. C. often is conducted in teams of work colleagues who are addressing real company challenges. D. inherently involves time away from immediate job responsibilities.

C. often is conducted in teams of work colleagues who are addressing real company challenges.

People do not see everything that happens in a particular leadership situation, nor do they hear everything; instead they are selective in what they attend to and what they, in turn, understand. A phenomenon that demonstrates this selectivity is called A. the stereotype threat. B. the glass cliff. C. perceptual set. D. action learning.

C. perceptual set.

Observing "with binoculars" involves A. overcoming bias by looking at alternate perspectives. B. looking at a situation in an unrealistically favorable light. C. stepping back from a situation. D. being mindful when observing.

C. stepping back from a situation.

People who are observing an action are much more likely than the actor to make the fundamental attribution error. This is called A. the ultimate attribution error. B. the self-serving bias. C. the actor/observer difference. D. stereotyping.

C. the actor/observer difference.

__________ describe leadership situations and are used as vehicles for leadership discussions. A. In-basket exercises B. Simulations C. Games D. Case studies

D. Case studies

Simone, a senior sales manager at ReadMe Inc., cares about developing the skills of her teammates and works beside them as a role model. In the context of the five fundamental archetypes of leadership, she most likely belongs to the A. Warrior-Knight archetype. B. Father-Judge archetype. C. Visionary-Alchemist archetype. D. Teacher-Mentor archetype.

D. Teacher-Mentor archetype.

According to the fundamental archetypes of leadership, a __________ works on developing something that will benefit all the members in an organization. A. Warrior-Knight B. Father-Judge C. Revolutionary-Crusader D. Visionary-Alchemist

D. Visionary-Alchemist

In the context of perception, which of the following terms is best described as the explanations people develop for the characteristics, behaviors, or actions to which they attend? A. single-loop learning B. self-fulfilling prophecy C. fundamental attribution error D. attribution

D. attribution

The tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail is called A. the self-fulfilling prophecy. B. double-loop learning. C. single-loop learning. D. the fundamental attribution error.

D. the fundamental attribution error.