Ch. 9 Quiz
_____ focuses on manufacturing identical products in large quantities. A. Mass production B. ISO 9000 C. Customized production D. Just-in-time inventory management E. Six sigma
A. Mass production
A production method in which part of the product is mass-produced and the remaining features are customized for each customer is referred to as ________. A. customized production B. just-in-time C. mass production D. lean systems E. mass customization
E. mass customization
Which term defines a long-term collection of strategic choices that works toward establishing the total amount of materials required to meet customer demands? A. Capacity planning B. Supply chain management C. Just-in-time inventory management D. Inventory control E. Productivity
A. Capacity planning
____________ is the transfer of a portion or an entire company sector to an establishment in a foreign country. A. Capacity planning B. Offshoring C. Critical path D. Customized production E. Scalability
B. Offshoring
Determining the correct amount of resources and goods needed at a certain time and then tracking those items is known as _______. A. quality control B. mass customization C. inventory control D. supply chain management E. customized production
C. inventory control
All of the components and procedures of an organization that add significance in the transformation of its resources into completed goods for consumer purchase are parts of its _____. A. system B. critical path C. value chain D. value web E. lean system
C. value chain
In place of the linear value chain, some businesses now consider ________, which are multidimensional networks of suppliers and outsourcing partners. A. outsourcing B. near-shoring C. value webs D. offshoring E. reshoring
C. value webs
Which term describes a system that assists manufacturers in obtaining the correct materials when and where they are needed without having to store unnecessary amounts, in order to lower storage costs? A. Supply chain management B. Six Sigma C. Statistical process control D. Material requirements planning E. Enterprise resource planning
D. Material requirements planning
Which term defines a multidimensional network of vendors and subcontracting partners? A. Value web B. Just-in-time C. Supply chain management D. Critical path E. Procurement
A. Value web
Customers and providers needing to be in the same place at the same time is a challenge of service delivery due to __________ of services. A. location constraints B. perceptions of quality C. perishability D. scalability E. customer involvement in quality
A. location constraints
_____ is the creation of specific, one-of-a-kind products or services for a particular consumer. A. Capacity planning B. Customized production C. Just-in-time inventory management D. Mass production E. Scalability
B. Customized production
_____________ involves firms moving important business functions such as marketing or manufacturing, which were previously completed internally, to outside firms. A. Procurement B. Outsourcing C. Six Sigma D. Customized production E. Operations management
B. Outsourcing
A program that attempts to remove any fluctuations in company performance through a process of in-depth analysis and quality transformations is known as __________. A. quality assurance B. Six Sigma C. JIT inventory management D. capacity planning E. scalability
B. Six Sigma
Which of the following involves taking samples from the manufacturing method periodically and analyzing these data points to look for developments and differences? A. Inventory control B. Statistical process control C. Capacity planning D. Quality control E. Quality assurance
B. Statistical process control
Focusing on the possible increase of manufacturing through amplifying or replicating initial manufacturing volume is known as ____________. A. inventory control B. scalability C. statistical process control D. productivity E. capacity planning
B. scalability
__________ involves acquiring resources, parts, materials, and completed goods necessary to create products and services. A. Scalability B. Capacity planning C. Procurement D. Mass customization E. Mass production
C. Procurement
Of the following, which is involved with directing each individual process related to creating products and services? A. Supply chain management B. Quality assurance C. Inventory control D. Production and operations management E. Productivity
D. Production and operations management
The program evaluation and review technique (PERT) is ________. A. the inventory management in which goods and materials are delivered throughout the production process right before they are needed B. establishing the overall level of resources needed to meet customer demand C. determining the right quantities of supplies and products to have on hand and tracking where those items are located D. the best sequencing of activities, the anticipated time for project end, and the best usage of resources E. overseeing all activities related to producing goods and services
D. the best sequencing of activities, the anticipated time for project end, and the best usage of resources
With ____________, products and resources are moved through production procedures immediately prior to the time they are needed. A. mass customization B. mass production C. critical path D. just-in-time inventory management E. ISO 9000
D. just-in-time inventory management
What is the disadvantage of an outsourced value web approach? A. Opportunity to access a wide range of talents and technologies B. Speed and flexibility C. Needed team members can be assembled quickly using an outsourced value web. D. Established companies can focus on excelling at their core competencies. E. Controlling the outsourced functions
E. Controlling the outsourced functions
__________ refers to a system that applies to the organization as a whole and includes software designed to focus on the needs of all the functional areas of a company. A. Statistical process control B. Capacity planning C. Material requirement planning D. ISO E. Enterprise resource planning
E. Enterprise resource planning
Which of the following represents the various manufacturing and functional methods that increase productiveness through the reduction of waste and time lag? A. Mass customization B. Statistical process control C. Capacity planning D. ISO 9000 E. Lean system
E. Lean system
_____________ is the proficiency with which a company is able to transform inputs into outputs. A. Quality assurance B. Inventory control C. Supply chain management D. Statistical process control E. Productivity
E. Productivity
A _________ is a collection of associated systems that organize the movement of products and materials from vendors to consumers. A. just-in-time system B. Six Sigma system C. capacity planning process D. critical path E. supply chain
E. supply chain
As developing economies create more demand for products, some producers are starting production facilities in or near those markets; this is a strategy known as ________. A. reshoring B. value webs C. outsourcing D. offshoring E. near-shoring
E. near-shoring