Ch2 Warm Up
__________ is(are) a component of the external environment. A. First-line supervisor B. Gender C. Leadership D. Employee competencies E. Culture
B. Gender
The term ___________ refers to factors, forces, situations, and events outside the organization that affect its performance. A. culture B. globalization C. regulatory environment D. external environment E. economics
D. external environment
Environmental ________ refers to the degree of change and complexity in the organization's environment. A. dynamics B. challenge C. risk D. uncertainty E. pace
D. uncertainty
Which of the following is an example of the sharing economy? A. Marvin rents his motor home in Florida to a vacationing couple. B. An elderly couple orders one meal at an expensive restaurant and shares the meal. C. A brother and sister who have both lost their spouses decide to buy a home together and share the living space. D. A rental firm rents tools and equipment to consumers on a daily basis. E. Parents buy one car for their two teenagers to share.
A. Marvin rents his motor home in Florida to a vacationing couple.
The idea that a manager's ability to affect performance is constrained by external factors represents a _______ view of management. A. omnipotent B. symbolic C. internal D. performance-driven E. environmental
B. symbolic
Congress is considering an increase in the minimum wage. Malinda operates an independent restaurant and is afraid this proposed increase will cause her business to become unprofitable. Malinda's concern falls into the ______________ component of the external environment. A. demographic B. global C. political/legal D. technological E. socio/cultural
C. political/legal
The external environment is said to be ________ when there are few new competitors, little activity from outside groups, and minimal technological breakthroughs. A. dynamic B. rational C. stable D. manageable E. opportunistic
C. stable
The stock trading price of Valu-Big Corporation has declined; sales are down; customer complaints are up. The board of directors fires the CEO. It seems the directors agree with the _________ view of management. A. accountable B. reflective C. symbolic D. omnipotent E. interactive
D. omnipotent
Customers are pressuring Wood Products, Inc., to reduce its airborne emissions and better manage its forest resources. For the managers at Wood Products, these issues fall into the ___________ component of the environment. A. economic B. psychographic C. demographic D. socio/cultural E. political/legal
D. socio/cultural
Environmental uncertainty is determined by a combination of ___________ and ________________. A. complexity; stability B. degree of stability; complexity C. complexity; simplicity D. simplicity; stability E. degree of change; complexity
E. degree of change; complexity