Ch2 Warm Up

​__________ is(are) a component of the external environment. A. First-line supervisor B. Gender C. Leadership D. Employee competencies E. Culture

B. Gender

The term​ ___________ refers to​ factors, forces,​ situations, and events outside the organization that affect its performance. A. culture B. globalization C. regulatory environment D. external environment E. economics

D. external environment

Environmental​ ________ refers to the degree of change and complexity in the​ organization's environment. A. dynamics B. challenge C. risk D. uncertainty E. pace

D. uncertainty

Which of the following is an example of the sharing​ economy? A. Marvin rents his motor home in Florida to a vacationing couple. B. An elderly couple orders one meal at an expensive restaurant and shares the meal. C. A brother and sister who have both lost their spouses decide to buy a home together and share the living space. D. A rental firm rents tools and equipment to consumers on a daily basis. E. Parents buy one car for their two teenagers to share.

A. Marvin rents his motor home in Florida to a vacationing couple.

The idea that a​ manager's ability to affect performance is constrained by external factors represents a​ _______ view of management. A. omnipotent B. symbolic C. internal D. ​performance-driven E. environmental

B. symbolic

Congress is considering an increase in the minimum wage. Malinda operates an independent restaurant and is afraid this proposed increase will cause her business to become unprofitable.​ Malinda's concern falls into the​ ______________ component of the external environment. A. demographic B. global C. political/legal D. technological E. socio/cultural

C. political/legal

The external environment is said to be​ ________ when there are few new​ competitors, little activity from outside​ groups, and minimal technological breakthroughs. A. dynamic B. rational C. stable D. manageable E. opportunistic

C. stable

The stock trading price of​ Valu-Big Corporation has​ declined; sales are​ down; customer complaints are up. The board of directors fires the CEO. It seems the directors agree with the​ _________ view of management. A. accountable B. reflective C. symbolic D. omnipotent E. interactive

D. omnipotent

Customers are pressuring Wood​ Products, Inc., to reduce its airborne emissions and better manage its forest resources. For the managers at Wood​ Products, these issues fall into the​ ___________ component of the environment. A. economic B. psychographic C. demographic D. socio/cultural E. political/legal

D. socio/cultural

Environmental uncertainty is determined by a combination of​ ___________ and​ ________________. A. complexity; stability B. degree of​ stability; complexity C. complexity; simplicity D. simplicity; stability E. degree of​ change; complexity

E. degree of​ change; complexity