Chapter 12, Chapter 13, chapter 14
A virtual interview, whenever possible, is most appropriate for the final interview.
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According to experts, team presentations fail primarily because presenters devote too much time and resources to develop and rehearse them
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After you are confident with your résumé, you should not ask other people to check it for you.
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Arabic audiences in a presentation tend to prefer directness, with the main idea presented first
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As a general rule, audiences do not want to be in tune with a speaker during a presentation
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Discussion of salary is meaningful until before a mutually successful interview.
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Distance delivery formats are appropriate for persuasive or problem-solving meetings where no relationship has been established among the participants
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During a crisis briefing, the question-and-answer session should last at least 30 minutes
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During a presentation, eye contact must be maintained with each person for at least 30 seconds.
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During an interview, you are allowed to chew gum, smoke, eat, and drink.
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Employees of the company or other applicants who have interviewed will never be of help to the interviewee.
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If an interviewer's eyes are bright and his or her head is nodding vigorously, end your answer, but expand it if the interviewer's eyes are glazing over
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Jargon and technical terms must always be used to make a presentation effective
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LinkedIn is the least popular networking website for business professionals.
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Making every statement in a presentation into a major point is always possible
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Once you have presented your qualifications and referred to your enclosed résumé, do not request the receiver to extend an invitation for an interview.
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Pleasant voices have a high pitch.
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Portfolios are only for writers, artists, or photographers.
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Revealing the presentation plan to the audience decreases their understanding of the presentation
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Rules of business etiquette remain the same with people of different cultures
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The central selling feature should be introduced only in the last paragraph of an application message
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To distinguish your application message from the competition, try not to tailor your message to an employer's need as this will sound unoriginal.
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Using presentation visuals decreases retention from 14 percent to 38 percent
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Visual aids must be used generously in a presentation
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When speaking to a culturally diverse audience, sophisticated vocabulary must be used.
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When using the Internet or online databases to search for specific job openings, input job titles rather than words and phrases that describe your skills.
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While incorporating a central selling feature in an application message, two to four paragraphs are normally insufficient for supporting evidence
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While preparing an application message for email submission, career experts recommend formatting it as an informal letter.
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A particular type of structured interview is the behavior-based interview, in which you are asked to give specific examples of occasions in which you demonstrated particular behaviors or skills
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After a presentation, questions from the audience must be encouraged
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An employment video might lead to undesired stereotyping and discrimination
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An inherent problem related to speaking rate is verbal fillers
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Being a skilled business communicator requires skill in both writing and speaking.
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Comparing your qualifications to the company you want to apply for or the job profile helps you identify pertinent information to be included in your résumé
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For an interview, you should select conservative clothes, and make sure clothing is clean, unwrinkled, and properly fitted
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If the arrangement of a résumé is unattractive, unappealing, or in poor taste, the message might never be read
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In a functional résumé, points of primary interest to employers—transferable skills—appear in major headings.
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In a presentation, the conclusion should be "your best line, your most dramatic point, your most profound thought, your most memorable bit of information, or your best anecdote."
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Increasingly, companies are designing employment forms as mechanisms for acquiring information about a candidate that often is not included in the résumé
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It is natural to feel uncomfortable writing about yourself; however, your confidence will increase as you study the wealth of model documents available through your career services center and other sources.
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Like a well-written sales message, a well-written application message uses a central selling feature as a theme.
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Most employers prefer to receive résumés in standard format through electronic media.
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Once you are satisfied you have identified your key selling points, you should have a friend ask you interview questions you have developed and surprise you with others.
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The job interview could be the most important face- to-face interaction you ever have
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The team as a whole should plan a team presentation using the same process used for an individual presentation
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Web presentations must be designed for minimal load time and compatibility with various computers
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While preparing résumés, errors in keyboarding, spelling, and punctuation could be taken as evidence of a poor academic background, lack of respect for the employer, or carelessness
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Unsolicited application messages
Xa.decrease the efficiency of the job selection process for a company and an applicant. xa.have a specific opening paragraph targeted to a specific position.
Which of the following is the first step in the process for planning, preparing, and rehearsing presentations?
Xb.Adapting the message to the audience's needs and concerns
Which of the following is a recommended behavior in a job interview?
Xc.Expanding your answer if the interviewer's eyes are glazing over
Which of the following is true of career services centers?
Xd. They specialize in providing temporary employees to companies and might be able to place a candidate in a position on a temporary basis until he or she finds a full-time job. xd.They increase your opportunities of developing rapport with peers and professors and gain an edge over less-involved applicants.
A functional résumé:
Xd. is effective for applicants who have progressed up a clearly defined career.
While applying for a job, you have conducted an analysis of yourself, career, and job; identified a job; prepared a targeted résumé and application message; and have supplemented your résumé with a video recording. Which of the following should you do next to complete the process of applying for a job?
Xd.Upload your résumé on a job website. xb.Rehearse answers for standard interview questions
A functional résumé could be best for you when:
Xd.you have a gap in your work history. xb.you have progressed up a clearly defined career ladder. a.your education or experience is scant.
In a chronological résumé, which of the following headings normally appears in the portion that presents qualification?
a.Experience
Ali, a manager at BuzzEdge Inc., was asked to deliver a presentation at an upcoming technical conference. He wrote out the entire speech word for word and read it out to the audience at the technical conference. Which of the following presentation methods did Ali use?
a.A manuscript presentation
Mia applies for a senior accountant position in a firm. She attends the interview for the position and feels confident upon its completion. Mia thinks that she may get the job offer and wishes to compile a message of appreciation. Which of the following messages should Mia write?
a.A thank-you message
Which of the following is a nontraditional source of locating a job?
a.An electronic employment resource
At a project meeting, Raj, an employee at SocioTech Inc., was called on to deliver a presentation without prior notice. Being an experienced speaker, he easily analyzed the request and delivered a simple, yet effective presentation. Which of the following presentation methods did Raj use
a.An impromptu presentation
Rochelle decides to quit her current job as she has found a better-paying job in a reputed company. While writing her resignation message, which of the following writing styles should she use?
a.An inductive sequence
_____ ensure consistency in the information received from each candidate and can prevent decisions based on illegal topics that might be presented in a résumé
a.Application forms
Which of the following is the first step of the process of applying for a job?
a.Conducting research and analysis of self, career, and job
Which of the following suggestions should you favor when using the Internet or online databases to search for specific job openings?
a.Do not limit yourself to one search engine or online job website.
In the context of delivering presentations to culturally diverse audiences, which of the following is a difference between North American and Latin American audiences?
a.Latin Americans are not time conscious, whereas North Americans see time as money.
Which of the following formatting guidelines should you follow to make presentation visuals effective
a.Limit colors to no more than three colors on a slide.
Which of the following is true of presentations?
a.They are useful because of the opportunity to establish rapport.
Danny, a manager at Westport Inc., is in charge of creating and presenting a report of a plan for building a new office in a city. He plans to make the presentation interesting by gaining the attention of the entire audience effectively. Which of the following is an attention-getting technique he can use?
a.Using quotations by experts
The chronological résumé is a less effective format for applicants who:
a.are seeking jobs different from the job currently held.
While applying for a job, after you have identified a job listing using traditional and electronic sources and have prepared a targeted résumé and an application message in the required formats, you should _____.
a.consider supplementing your résumé with a portfolio (print or electronic) or video recording
In the context of delivering a presentation, which of the following is true of vocal qualities
b.A varied pitch pattern is desirable during presentations.
According to a UNESCO report of employer views, which of the following is categorized as soft skills that are essential for workers in today's business climate?
b.Communication skills
Which of the following guidelines should you follow when speaking to culturally diverse audiences?
b.Enunciate each word precisely.
Which of the following types of interviews allows students to meet large companies whose representatives typically would not visit colleges with small applicant pools and to interview with companies whose representatives could not travel because of financial constraints or other reasons?
b.Virtual interviews
The STAR method (Situation or Task/Action/Result) refers to a:
b.consistent format to help a job applicant answer open-ended questions.
To avoid a tone of egotism in a résumé, _____.
b.do not use too many adjectives or adverbs that seem overly strong
Lucy is applying for a job at a marketing firm. She has already presented her résumé. In order to get the employers to go through her application and get herself an interview, her application should include the line:
c.''When a date and time can be arranged, I would like to talk with you.'
James is a team leader at Infonet Corp., a multinational IT company. He had four years of experience as a software analyst before joining Infonet. He progressed from a senior software analyst to a team leader in his 11 years at Infonet. James, however is not satisfied with his pay at Infonet Corp and decides to apply for the position of project manager at Alpha Corp. Which of the following types of résumé would be most effective for James's profile?
c.A chronological résumé
Phil, a resident of Ceroville Community Center, had an upcoming presentation at a religious ceremony. He wrote out the speech a month before the ceremony and learnt the entire speech. During the ceremony, he recited the short speech verbatim. Which of the following presentation methods did Phil use?
c.A memorized presentation
Which of the following should be followed when organizing the content for a presentation
c.A presenter should start planning as if he or she was developing an entirely new message.
Which of the following is a collection of artifacts that demonstrate your communication, people, and technical skills?
c.A professional portfolio
Which of the following suggestions should you follow while preparing an employment video?
c.Avoid long "talking head" segments.
James has two upcoming presentations—one at a religious ceremony and another at a project meeting. He is motivated to deliver them effectively and begins the process of planning the presentations. Which of the following is a fundamental principle that James must follow to make the presentations effective?
c.Determining what he wants to accomplish
Which of the following specializes in placing a candidate in a position on a temporary basis until he or shefinds a full-time job
c.Employment contractors
Which of the following should be avoided in the body of a presentation?
c.Excessive statistics
Jacob, an employee at Optimania Inc., is in charge of designing the presentation visuals for an upcoming formal presentation. Which of the following formatting guidelines should he follow to make the presentation effective?
c.He should use capital letters sparingly.
While applying for a job, you have conducted research and analysis of yourself, career, and job, and you have also identified a job listing using traditional and electronic sources. Which of the following should you do next?
c.Prepare a targeted résumé and an application message.
Which of the following is true of employment videos?
c.They encourage potential employers to focus on an applicants physical characteristics.
Which of the following is true of phone interviews?
c.They screen candidates in order to narrow the pool of applicants who will be invited for in-person interviews.
Which of the following helps you perform better in a stress interview?
c.Understanding an interviewer's purpose
When speaking to culturally diverse audiences, _____ minimizes confusion and unnecessary embarrassment
c.being persistent in learning specific differences in customs
A _____ can give quick assurance that educational and experience requirements are met and still use other headings that emphasize qualifications
c.chrono-functional résumé
A(n) _____ is a presentation in which a speaker plans, prepares, and rehearses but does not write everything down.
c.extemporaneous presentation
Questions designed to understand why an interviewee wants to work for a particular organization are known as _____.
c.standard interview questions
While preparing an electronic résumé that can be scanned accurately, _____.
c.use popular, nondecorative typefaces
In a résumé, a good job or career objective must:
d. be specific enough to be meaningful yet general enough to apply to a variety of jobs.
Which of the following is true in the context of knowing the audience in a presentation?
d.A presentation must be focused on the audience to get the intended results.
Which of the following is true of an effective introduction in a presentation?
d.It establishes rapport with the audience.
Which of the following is true of the closing of a presentation
d.It provides unity to the presentation.
In the context of delivering a presentation, which of the following is true of pitch
d.Sadness is reflected in a lower pitch.
An application message:
d.is designed to convince an employer that qualifications are adequate.
A short update on a current project requested during a meeting without advance notice is an example of a(n) _____
d.oral briefing
The research phase of a job search involves:
d.preparing a company profile or a job profile.
The speed at which words are spoken is called
d.rate
Lists of names, addresses, phone numbers, and email addresses of people who can provide information about a candidate that adds credibility to a résumé are known as _____.
d.references
In a résumé, the qualifications section must:
d.vary depending on the information identified in the analysis of self, career, and job.
