Chapter 2 Smartbook
A(n) ________ information system is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation,and insight.
Executive
What is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation,and insight?
Executive information systems
What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
Intelligent agent
What is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole?
Pie chart
Which decisions arise in situations where established processes offer potential solutions?
Structured
True or false: Decisions range from routine choices, such as how many items to order or how many people to hire, to unexpected ones such as what to do if a key employee suddenly quits or needed materials do not arrive. Today, with massive volumes of information available, managers are challenged to make highly complex decisions—some involving far more information than the human brain can comprehend—in increasingly shorter time frames.
True
___________ reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.
Virtual
What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?
Virtual reality
What produces graphical displays of patterns and complex relationships in large amounts of data?
Visualization
Operational decisions are considered __________ decisions, which arise in situations where established processes offer potential solutions.
Structured
What presents the results of data analysis, displaying the patterns, relationships, and trends in a graphical format?
infographics
At the ___________ level, employees develop, control, and maintain core business activities required to run the day-to-day operations.
operational
What type of information encompasses all the information contained within a single business process or unit of work, and its primary purpose is to support the performance of daily operational or structured decisions?
xxxxx
A(n) ______ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.
xxxxxx
____________ MIS metrics measure the performance of MIS itself, such as throughput, transaction speed, and system availability.
Efficiency
_______ data encompasses all raw facts contained within a single process and its purpose is to support daily operational tasks.
Transactional
__________ information encompasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semistructured decisions.
Analytic
What compasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semistructured decisions?
Analytic Information
_________ intelligence simulates human thinking and behavior, such as the ability to reason and learn.
Artificial
What simulates human thinking and behavior, such as the ability to reason and learn?
Artificial inteligence
What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?
Bar chart
What is a process of continuously measuring system results, comparing those results to optimal system?
Benchmarking
Which metrics measure the performance of MIS itself, such as throughput, transaction speed, and system availability?
Efficiency MIS metrics
________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.
Expert
What are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems?
Expert systems
_________ algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.
Genetic
What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
Genetic algorithm
What refers to the level of detail in the model or the decision-making process?
Granularity
What is a representation of information in a graphic format designed to make the data easily understandable at a glance?
Infographics
At the _________ level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.
Managerial
At which level are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?
Managerial
________ decisions concern how the organization should achieve the goals and objectives set by its strategy, and they are usually the responsibility of mid-level management.
Managerial
What type of decisions concern how the organization should achieve the goals and objectives set by its strategy, and they are usually the responsibility of mid-level management?
Managerial decisions
What is a simplified representation or abstraction of reality?
Model
_________ network is a category of AI that attempts to emulate the way the human brain works.
Neural
What is a category of AI that attempts to emulate the way the human brain works?
Neural network
What type of decisions affect how the firm is run from day to day; they are the domain of operations managers, who are the closest to the customer?
Operational
What is a temporary activity a company undertakes to create a unique product, service, or result?
Project
___________-structured decisions occur in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.
Semi
What types of decisions occur in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?
Semi structured decisions
