Chapter 3

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Merger

2+ organizations combine to become one

Joint venture

A strategic alliance or program by 2+ organizations

Competitive Intelligence

Activities to get as much info as possible about ones rivals

General Environment

Affects organizations indirectly; social, economic, legal/political

External Organizational Environment

All elements existing outside the boundary of the organization that have the potential to affect the organization.

Natural

All elements that occur naturally on earth; become increasingly sensitive to earth's diminishing natural resources

Surface level artifiacts

All things one can see hear, and observe by watching people in organization

Task Environment

Closer to the organiztion and includes the sectors that conduct day-to-day transactions; competitors, suppliers, customers, etc.

Achievement Culture

Concerned with serving specific customers in the external environment but without the intense need for flexibility and rapid change

Internal Environment

Elements within the organization's boundaries; employees, management, corporate culture

Adaptability Culture

Emerges in an environment that requires fast response and high-risk decision making

Involvement Culture

Emphasizes an internal focus on the involvement and participation of employees to adapt rapidly to changing need from the environment

International Dimension

External environment represents events originating in foreign countries as well as opportunities for US Companies in other countries

Heroes

Figures who exemplify deeds, character, and attributes of strong culture

Economic Dimension

General economic health of country or region the org operates

Technological Dimension

General environment includes scientific and technological advancements in a specific industry as well as in society at large

Sociocultural Dimension

General environment represents the demographic characteristics as well as norms, customs, and values of general population

Task environment

Has direct working relationship with the organization

Legal political dimensions

Includes government regulations at local, state, and federal levels as well as political activities designed to influence company behavior

General Environment

Influences the organization over time, but not day-to-day dealings

Consistency Culture

Internal focus and consistency orientation for stable environment

Slogan

Phrase or sentence that expresses a key corporate value

Ceremonies

Planned activities at special events

Labor market

Represents people in the environment who can be hired to work for the organization

Business Intelligence

Results from using sophisticated software to search through large amounts of internal and external data to spot significant relationships

Deeper invisible artifacts

Values and beliefs, can be discerned from how people explain and justify what they do

Internal Environment

Where managers work, includes corporate culture, production technology, organization structure and physical facilities. Must fit needs of external environment and company strategy

Pressure Groups

Work within the legal political framwork to influence companies to behave socially responsible

Suppliers

provide the raw materials the organization uses to produce its output

Customers

the people and organizations in the environment that acquire goods or services from the organization' determine its' success

Culture

Key values, beliefs, understandings, and norms shared by organization

Boundary-spanning roles

Link and coordinate the organization with key elements in the external environment

Environmental Uncertainty

Managers don't have sufficient info about environmental factors to understand and predict environmental needs and changes

Stories

Narrative based on true events and is repeated frequently and shared among organizational employees

Symbols

Object, act, or event that conveys meanings to others. Nonverbal language that vibrantly conveys import values

Competitors

Other organization in the same industry/ type of business that provide to the same customers


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