Chapter 5

A ________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols. A) static Web site B) Web API C) Web X3D D) tag cloud E) Web blog

B) Web API

In the context of Web 2.0, Web APIs enable the creation of ________. A) protocols B) mashups C) codecs D) folksonomies E) tag clouds

B) mashups

Which of the following benefits of groupware enables many people to speak and listen at the same time? A) group memory B) parallelism C) process structuring D) anonymity E) spanning time

B) parallelism

Which of the following is a basic concept associated with Web 2.0? A) shift in users' preference from online sites to encyclopedias as sources of unbiased information B) shift in users' role from the passive consumer of content to its creator C) shift in users' interest from sharing information to finding information D) shift in users' lifestyle due to increased purchasing power E) shift in users' preference to environment-oriented products

B) shift in users' role from the passive consumer of content to its creator

The network effect refers to the notion that the value of a network is dependent on ________. A) the speed of the network B) the number of other users C) the knowledge of the users D) the commitment of the users E) the technical expertise of the moderators

B) the number of other users

________ is a phenomenon where companies use everyday people as a cheap labor force. A) Nearshoring B) Phishing C) Crowdsourcing D) Narrowcasting E) Pharming

C) Crowdsourcing

Which of the following Google Apps is an instant messaging client? A) Google Mail B) Google Calendar C) Google Talk D) Google Play E) Google Maps

C) Google Talk

Adding geospatial metadata to media is referred to as geotagging.

True

By providing access to useful Web APIs, organizations extend their reach and build and strengthen customer relationships, providing a base for revenue-generating services.

True

Cloud-based collaboration tools allow for easy access and easy transferability of documents or other files from one person to another, as the tools can run on any computer with a Web browser and Internet connectivity.

True

Content management systems are also known as digital asset management systems.

True

Desktop videoconferencing has been enabled by the growing power of processors powering personal computers and faster Internet connections.

True

Enterprise search engines such as Microsoft's Enterprise Search or the Google Search Appliance are designed to retrieve content from various internal data sources, including documents, databases, or applications linked to the company's intranet.

True

Many companies have not been able to realize the full potential of a virtual world environment beyond just providing virtual showcases for their products.

True

Many successful Web 2.0 applications rely on Web APIs (application programming interfaces) to function.

True

Membership on virtual teams is fluid, with teams forming and disbanding as needed, with team size fluctuating as necessary, and with team members coming and going as they are needed.

True

One of the most popular groupware systems - and arguably the system that put groupware into the mainstream - appeared in 1989 when Lotus Development released its Notes software product.

True

Open source software is an example of the power of collective intelligence.

True

Social media is a classification of Web 2.0 applications.

True

The idea of mashups came from popular music where many songs are produced by mixing two or more existing songs together.

True

The size of a word in a tag cloud represents its importance or frequency so that it is easy to spot the most important or frequent words or tags.

True

Typically, shared content is hosted on media sharing sites; however, the content can also be embedded into other sites.

True

Virtual teams are commonly used for tasks such as developing systems and software.

True

When Web pages are designed using semantic principles, computers will be able to read the pages, and search engines will be able to give richer and more accurate answers.

True

Which of the following statements is true about Google Sites? A) It is an enterprise-level collaboration tool that allows users to create group Web sites and share team information. B) It allows users to select a custom domain name for an additional fee. C) It allows users to share events, send invitations to events, and subscribe to public calendars for new events. D) It allows users to send large attachments and offers large storage space and superior filing and search capabilities. E) It is an online office suite comprised of a spreadsheet application, a word processor, and a presentation application.

A) It is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

In the context of collaborative tools, ________ is an example of an electronic communication tool. A) MS Outlook B) Google Docs C) Apple FaceTime D) MS SharePoint E) Google Talk

A) MS Outlook

________ is a cooperative social media application making use of the network effect. A) Media sharing B) Rich site summary C) Media tagging D) Instant messaging E) A discussion forum

A) Media sharing

________ is the creation of goods or services by self-organizing communities. A) Peer production B) A folksonomy C) Creative commons D) Groupware E) Crowd sourcing

A) Peer production

________ is the creation of a categorization system by users. A) Social cataloging B) Podcasting C) Social blogging D) Webcasting E) Crowdsourcing

A) Social cataloging

________ attempts to increase the relevance of search results by including content from blogs and microblogging services. A) Social search B) OpenSearch C) Enterprise search D) Metasearch E) Netsearch

A) Social search

Which of the following is a reason for the development of the semantic Web? A) Web pages can be understood by people but not by computers. B) Users are able to use any device in any network for any service. C) Users give a lot of unnecessary personal information to social networking sites. D) Widgets cannot be integrated into Web pages. E) Users are skeptical while making purchases online due to the fear of getting cheated.

A) Web pages can be understood by people but not by computers.

Virtual meetings can only be done synchronously by using technologies such as online discussion boards.

False

Cloud-based collaboration tools ________. A) allow for easy transferability of documents from one person to another B) have well-documented procedures for system complexities C) reduce the risk of exposing sensitive corporate data D) require users to frequently upgrade their software E) are complex and time-consuming to learn

A) allow for easy transferability of documents from one person to another

Which of the following Web 2.0 applications has been classified by noted technology journalist Nicholas Carr as the "amateurization" of journalism? A) blogs B) discussion forums C) message boards D) instant messaging E) chat rooms

A) blogs

Which of the following is an example of asynchronous communication? A) e-mail B) videoconferencing C) online chat D) shared whiteboards E) electronic meeting support system

A) e-mail

The term ________ refers to a class of software that enables people to work together more effectively. A) groupware B) peopleware C) spyware D) malware E) mashup

A) groupware

Which of the following facilitates real-time written conversations? A) instant messaging B) discussion forums C) status updates D) blogs E) tagging

A) instant messaging

The ________ Web, originally envisioned by Tim Berners-Lee, one of the founders of the Internet, is a set of design principles that will allow computers to be able to better index Web sites, topics, and subjects. A) semantic B) affiliate C) folksonomy D) collaborative E) phishing

A) semantic

The term ________ marketing was coined by Harvard business professor Jeffrey Rayport to describe how good marketing techniques can be driven by word-of-mouth or person-to-person communication. A) viral B) buzz C) stealth D) affiliate E) blog

A) viral

In the context of collaborative tools, ________ is an example of an electronic conferencing tool. A) MS Outlook B) Apple FaceTime C) Wikipedia D) Google Docs E) MS SharePoint

B) Apple FaceTime

In the context of collaborative tools, ________ is an example of a collaboration management tool. A) MS Outlook B) MS SharePoint C) Google Talk D) Apple FaceTime E) Wikipedia

B) MS SharePoint

________ can be used to visualize user generated content on a site. A) Crowdsourcing B) Tag clouds C) Phishing D) Podcasts E) Pharming

B) Tag clouds

________ refers to manually adding metadata to media or other content. A) Phishing B) Tagging C) Crowdsourcing D) Podcasting E) Netcasting

B) Tagging

________ are comprised of members from different geographic areas assembled as needed to collaborate on a certain project. A) Work groups B) Virtual teams C) Non-core teams D) Task forces E) Command groups

B) Virtual teams

A ________ allows accessing remote or local data without having to know the complexities of this access, and thus enable creating unique and dynamic applications quickly and easily. A) tag cloud B) Web API C) Web X3D D) static Web site E) Web blog

B) Web API

Which of the following statements is true about a content management system? A) It is the creation of goods or services by self-organizing communities. B) The creation of the goods or services is dependent on the incremental contributions of the participants. C) It allows the assignment of different roles for different users. D) Anyone can help in producing or improving the final outcome of the goods and services. E) It is a family of syndication feeds used to publish the most current blogs, podcasts, videos, and news stories.

C) It allows the assignment of different roles for different users.

Which of the following statements is true about tagging? A) It is the process of creating a categorization system by users. B) It is the process of distributing digital media for playback on digital media players. C) It is the process of adding metadata manually to media or other content. D) It is the process of creating avatars and syndication feeds. E) It is the process of creating an online text diary.

C) It is the process of adding metadata manually to media or other content.

________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate. A) Crowdsourcing B) Social cataloging C) Social networking D) Social bookmarking E) Media sharing

C) Social networking

The concept of ________ is based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts. A) cognitive dissonance B) creative commons C) collective intelligence D) consensus democracy E) preference elicitation

C) collective intelligence

Which of following factors differentiates asynchronous communication from synchronous communication? A) language B) network speed C) coordination in time D) expertise E) distance

C) coordination in time

Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as ________. A) tag clouds B) podcasts C) folksonomies D) geospatial metadata E) microblogs

C) folksonomies

According to Thomas Baekdal, which of the following is a critical factor in the success of a viral marketing campaign? A) restricting access to viral content B) doing what the audience expects C) making sequels D) restricting easy distribution E) distributing products for free

C) making sequels

Social presence tools are also known as ________ tools. A) social bookmarking B) instant chatting C) microblogging D) videoconferencing E) geotagging

C) microblogging

The use of ________ within a company's boundaries or between a company and its customers or stakeholders is referred to as Enterprise 2.0. A) Web 1.0 techniques B) extranet C) social media D) extranet and Web 1.0 techniques E) Web 3.0 techniques and extranet

C) social media

Which of the following is one of the uses of geotagging? A) to use avatars while chatting online B) to create categorization systems for social cataloging C) to know the location of a person sending out a breaking news update on Twitter D) to create folksonomies for social bookmarking E) to use syndicated feeds while sharing media

C) to know the location of a person sending out a breaking news update on Twitter

Which of the following statements is true about peer production? A) The creator is responsible for publishing new information. B) Only editors have the right to develop new content. C) It is also known as enterprise content systems. D) Anyone can help in producing or improving the final outcome. E) The guest is a person who can only view the digital information.

D) Anyone can help in producing or improving the final outcome.

________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects. A) E-filing B) E-auction C) E-tailing D) E-lancing E) E-timing

D) E-lancing

Web 1.0 applications allow people to collaborate and share information online.

False

Which of the following statements is true about social bookmarking? A) It is the distribution of digital media. B) It allows podcasters to publish and push current shows to the watchers/listeners. C) It allows people to communicate using avatars. D) It allows users to create folksonomies. E) It allows users to post short "status updates."

D) It allows users to create folksonomies.

Which of the following statements is true about a discussion forum? A) It started out as a novice's way of expressing themselves using very simple Web pages. B) It is the process of creating an online text diary made up of chronological entries that comment on everything. C) It is a widely used synchronous groupware tool. D) It is dedicated to a specific topic, and users can start new threads. E) It enables a person to voice his/her thoughts through short "status updates."

D) It is dedicated to a specific topic, and users can start new threads.

Which of the following is a consequence of the use of social software? A) People are using encyclopedias as sources of unbiased information. B) People are using environmentally-friendly products. C) People have increased purchasing power. D) People are sharing more personal information online. E) People have become passive consumers of content.

D) People are sharing more personal information online.

________ is the distribution of digital media, such as audio or video files, via syndication feeds for on-demand playback on digital media players. A) Narrowcasting B) Crowdsourcing C) Blogging D) Webcasting E) Phishing

D) Webcasting

A(n) ________ system allows users to publish, edit, version track, and retrieve digital content, such as documents, images, audio files, videos, or anything else that can be digitized. A) social presence B) collective intelligence C) application sharing D) content management E) peer production

D) content management

In the context of collaborative tools, ________ emulate traditional bulletin boards and allow for threaded discussions between participants. A) instant messages B) online document systems C) blogs D) discussion forums E) wikis

D) discussion forums

An ________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting. A) electronic folksonomy B) electronic fund transfer C) electronic data interchange D) electronic meeting system E) electronic tag cloud

D) electronic meeting system

Which of the following explains the term "blogosphere?" A) the movement against blogs B) the amateurization of blogs C) the revolution against microblogging D) the community of all blogs E) the movement against discussion forums

D) the community of all blogs

Which of the following is an example of synchronous communication? A) online reviews B) work flow automation systems C) bulletin board system D) videoconferencing E) e-mail

D) videoconferencing

________ is the process of creating an online text diary made up of chronological entries that comment on everything from one's everyday life to wine and food, or even computer problems. A) Crowdsourcing B) Keylogging C) Pharming D) Phishing E) Blogging

E) Blogging

Which of the following occurs during wiki wars? A) Editors do not agree with the creators of the content. B) Participants debate on a particular topic before creation. C) Administrators refuse to publish a creator's content. D) Guests edit the creator's content without permission. E) Contributors continuously edit or delete each other's posts.

E) Contributors continuously edit or delete each other's posts.

________ is an online office suite comprised of a spreadsheet application, a word processor, and a presentation application. A) Google Mail B) Google Talk C) Google Maps D) Google Calendar E) Google Docs

E) Google Docs

Which of the following statements is true about a mashup? A) It is a small interactive tool used for a single purpose. B) It is used to increase brand awareness through the network effect. C) It is the process of allowing companies to use everyday people as a cheap labor force. D) It is used to disseminate information to a narrow audience. E) It is an application or a Web site that uses data from one or more service providers.

E) It is an application or a Web site that uses data from one or more service providers.

Which of the following statements is true about a Real Simple Syndication (RSS) feed? A) It is used to increase brand awareness through the network effect. B) It is used to disseminate information to a narrow audience. C) It is used to market the product without the audience realizing it. D) It is used to enable people to work in more flexible ways on a variety of Internet-related projects. E) It is used to access the most current blogs, podcasts, videos, and news stories.

E) It is used to access the most current blogs, podcasts, videos, and news stories.

________ take(s) the concept of real-time communication a step further by allowing people to communicate using avatars. A) Blogging B) Microblogging C) Instant messaging D) Discussion forums E) Virtual worlds

E) Virtual worlds

Podcasting is a misnomer because podcasts ________. A) are concerned with the dissemination of information to a narrow audience B) cannot be played on Apple's iPods C) are not related to distribution of digital media for digital devices D) are concerned with outsourcing tasks to a large group of people or community E) can be played on a variety of devices in addition to Apple's iPods

E) can be played on a variety of devices in addition to Apple's iPods

A major benefit of social software is the ability to harness the "wisdom of crowds," which is also referred to as ________. A) collaborative filtering B) preference elicitation C) creative commons D) consensus democracy E) collective intelligence

E) collective intelligence

Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings? A) Internet forums B) video conferencing C) blogs D) fax E) intranets

E) intranets

A widget could combine geospatial data, photos, reference information, hotel prices, and weather information to provide a comprehensive overview of travel destinations.

False

A work flow automation system is an example of a synchronous groupware tool.

False

According to the network effect, if some users of a network lack knowledge, the network has little or no value.

False

Asynchronous discussion forums emulate real-time written conversations.

False

Changes made to the content on a wiki cannot be reverted.

False

E-mail is an example of synchronous communication.

False

Google Docs is a Web-based e-mail client allowing users to send large attachments and offering large storage space and superior filing and search capabilities.

False

Google Talk is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

False

In a Web 2.0 application, there is a relatively strict distinction between content creators and content consumers.

False

Social presence tools are designed for lengthy posts.

False

Social sharing and collaboration are some of the core Web 1.0 values.

False

The term viral marketing describes how good marketing techniques can be driven by sending out massive amounts of spam.

False