Chapter 6: Troubleshooting Windows Start Up Problems: End of Chapter Summary

Last Known Good Configuration

(L____t) (K____n) (G____d) (C_____________n) can solve problems caused by bad hardware or software installation by undoing the install.

System Recovery Image

(S______m) (R________y) (I_____e) is used to restore Windows using a system image.

Startup Repair

(S______p) (R_____r) in Windows Recovery Environment (RE) can automatically fix many Windows problems, including those caused by a corrupted BCD file and missing system files.

True

T or F: Commands that ARE useful when repairing Windows include: Bootrec, Bcdedit, Diskpart, Bootsec, and Chkdsk.

True

T or F: Determine if a Windows boot failure occurred before the Windows 7 flag or Vista progress bar appears, after the flag or progress bar and before logon, or after logon.

True

T or F: If a hard drive contains valuable data but will not boot, you might be able to recover the data by installing the drive in another system as the second, nonbooting hard drive in the system.

False

T or F: Other tools in Windows Recovery Environment (RE) do NOT include: Memory Diagnostics, System Restore, a command prompt window, and System Image Recovery.

True!

T or F: When Windows refuses to load, your first recovery option should be using Startup Repair in Windows Recovery Environment (RE).

True

T or F: Windows tools and techniques used to troubleshoot a failed boot include: Last Known Good Configuration, Startup Repair, System restore, Safe Mode, and Command Prompt.

True

T or F: Windows tools and techniques used to troubleshoot a failed boot include: in-place upgrade of Windows, re-imaging the hard drive, and re-installing Windows.

True!

T or F: You can NOT cause any additional problems by using Startup Repair in Windows Recovery Environment (RE) and it's easy to use.

Advanced Boot Options

The (A_______d) (B___t) (O______s) menu offers the options to repair your computer, Safe Mode, Safe Mode with networking, Safe Mode with command prompt, etc.

Boot Configuration Data

The (B___t) (C____________n) (D___a) file contains Windows startup settings.

Windows Recovery Environment (RE)

The (W______s) (R_______y) (E__________t) can be started from the Windows 7/Vista setup DVD, the Windows 7 Advanced Boot Options menu, and by booting from a Windows 7 repair disc.

Windows startup settings

The Boot Configuration Data file contains (W______s) (s______p) (s_______s).

True

Tor F: The Advanced Boot Options menu also DOES offer the options: enable low-resolution video (VGA mode in Windows XP) and Last Known Good Configuration.

False

Tor F: The Advanced Boot Options menu also does NOT offer the options: directory services restore, debugging mode, and disable automatic restart on system failure.

command prompt

Use the (c_______d) (p_____t) window in Windows RE when other RE tools fail to solve the problem.

turn on

When you first (t___n) (o_) a system, startup BIOS on the motherboard takes control to examine hardware components and find an operating system to load.

startup BIOS

When you first turn on a system, (s______p) (B___S) on the motherboard takes control to examine hardware components and find an operating system to load.

Windows Boot Manager and Windows Boot Loader

Windows 7/Vista startup is managed by the (W_______s) (B___t) (M_______r) and the (W______s) (B___t) (L_____r).

occurred

Your first decision in troubleshooting a failed Windows boot is to decide at what point in the boot the failure (o______d).