Chapter 7: Mapping to Identify Possible Factors
Swim-Lane Process Map
A process map is a functional flowchart augmented with quantitative data such as VA, NVA, resources, uptime, yield, stats
Six Sigma Diagrams from least amount of info to most:
1. SIPOC Diagram 2. Value Stream Mapping (VSM) 3. Transportation and Spaghetti (Workflow) Digram 4. Swim-Lane Process Map
SIPOC diagram
A diagram that defines the boundaries of a process and shows how its Suppliers, Inputs, Processes, Outputs, and Customers affect process quality.; work in the middle of the process outward
Value Stream Mapping
documents the chain of activities, events, and processes which begin with the customer and extend back to the supplier; functional; flow of information and material; most popular
Transportation and Spaghetti Diagram
shows possible flows through a system (paperwork of people through an office/material through a manufacturing facility
takt time
the pace needed to meet customer demand = total work time/units required