Chapter 7: Mapping to Identify Possible Factors

Swim-Lane Process Map

A process map is a functional flowchart augmented with quantitative data such as VA, NVA, resources, uptime, yield, stats

Six Sigma Diagrams from least amount of info to most:

1. SIPOC Diagram 2. Value Stream Mapping (VSM) 3. Transportation and Spaghetti (Workflow) Digram 4. Swim-Lane Process Map

SIPOC diagram

A diagram that defines the boundaries of a process and shows how its Suppliers, Inputs, Processes, Outputs, and Customers affect process quality.; work in the middle of the process outward

Value Stream Mapping

documents the chain of activities, events, and processes which begin with the customer and extend back to the supplier; functional; flow of information and material; most popular

Transportation and Spaghetti Diagram

shows possible flows through a system (paperwork of people through an office/material through a manufacturing facility

takt time

the pace needed to meet customer demand = total work time/units required