Chapter 8

Pataasin ang iyong marka sa homework at exams ngayon gamit ang Quizwiz!

what is a virtual structure

a company outside a company that is created "specifically to respond to an exceptional market opportunity that is often temporary"

what is a modular structure

a firm assembles product chunks, or modules, provided by outside contractors

what occurs in a horizontal organizational design

teams are used to improve collaboration and work

what are line managers

managers have decision making authority and usually have people reporting to them

what is contingency design

the process of fitting the organization to its environment

when important decisions are made by high level managers the organization has ______

centralized authority

organizational design is concerned with what two things

creating structures of accountability and responsibility creating a structural design that will help an organization execute its strategies

what is adhocracy culture

external focus values flexibility rather than stability and control

what type of organization typically has few or no levels of middle management between top managers and those reporting to them

flat organization

what are the four types of organizational cultures

hierarchy market adhocracy clan

what is decentralized authority

important decisions are made by middle-level and supervisory-level managers

what are tall organizations

limited number of people reporting and many levels with narrow spans of control

what culture values profits over employee satisfaction, has strong external focus, and values stability and control

market culture

an organizational structure that combines functional and divisional chains of command in a grid so that there are both horizontal and vertical command structures is known as

matrix structure

Managers taking a contingency approach to organizational design should consider the following in determining the optimal structure for the organization.

mechanistic vs organic environment link between strategy, structure and culture differentiation vs integration culture

a hollow structure is also called a

network structure

a system of consciously coordinated activities or forces of two or more people is known as a

organization

the formal system of task and reporting relationships that coordinates and motivates an organizations members is called the______

organizational structure

an artifact, act, quality, or event that conveys meaning to others

symbol

what is span of control

that any officer can effectively supervise or manage only a certain number of individuals or groups. Rule of thumb is an officer can directly supervise three to seven firefighters effectively, with five being optimum

the chain of command is also referred to as the organizations____

vertical hierarchy of authority

flat organizations generally have few levels with _____ spans of control, with one manager overseeing many employees

wide

what are three types of structures categorized as organizational designs with open boundaries

hollow modular virtual

what are characteristics of decentralized authority

important decisions are made by supervisory level managers authority is delegated throughout the organization important decisions are made by middle level managers

what is clan culture

internal focus values flexibility rather than stability

what are staff positions

provide advice, recommendation and research

what is maket culture

strong external focus. values stability and control rather than flexibility

what is hierarchy culture

Internal focus, formalized and structured work environment, values stability and control, efficiency, timeliness and reliability.

what is an organic organization

authority is decentralized, there are fewer rules and procedures, and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks


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