Chicago Taxi Rules & Regulations 2013

Any chauffer who violates any order rule or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services period of from ____ to ____ days.

1 to 29

What is the maximum time allowed to wait for additional passengers at O'Hare Airport under the Shared Ride Program when one passenger is already seated in the cab?

10 minutes

What is the rate of share ride from Midway withim the designated boundaries?

18$

Regarding the passing of the eye exam , what is the minimal requirement?

20/40

A lessee (driver) can not be required by the lessor (affiliation) to lease for more than a __ period at one time.

24 hour

What is the rate per person for a shared ride from O'Hare Airport within the designated boundaries?

24$

You change your name. How many days do you have to change your license with dept of consumers

30 days

Which of the following is NOT a boundary of O'hare and Midway Airports' shared Ride Program?

35th street

If you are convicted of 2 moving violation within 12 months period, how many hours of training must you undergo?

8 hours + 2 hours behind the wheel

Lost articles not claimed by proper owner shall be turned over to the finder

90 days

When is legal to display the Not For Hire sign?

A taxi cab is parked or standing in any Cab Stand

No cab shall be permitted at a terminal unless the chauffeur has a _______ for the terminal.

A valid staging area ticket or pre-arranged ride form

When a chauffeur is accused of a violation he / she is entitled to

A. A. Be represented by a lawyer of his / her own choosing B. Request the police officer who issued the citation to be present C. Present evidence on his / her own behalf D. All answers are correct

The chauffer's license must be properly displayed in the place provided when the vehicle:

A. Is in a cab stand B. Is at O'Hare Airport C. Is carrying passengers D. All answers are correct

Maintaining professionalism with your customer is important because

A. It helps to communicate your best image and positive attitude B. It creates a good first impression C. Before you open your mouth, your appearance speaks for you D. All of the above

Which of the following is correct?

A. Littering attract disease carryng rats B. Littering attracts birds which may result in aircraft damage at airports C. Littering at any time and place is a violation of the public chauffeur rules and regulations D. All of the answers are correc

The passenger who is first in waiting line at airport terminal:

A. May select any cab in line B. May choose to be a shared ride C. May take the first cab in line D. All of the answers are correct

Which statement does NOT apply to livery pickups?

A. Passengers may flag an empty limo seen on the street D. They may wait for pick-ups at cab stands , but no longer that 30 minutes

Which statement applies to liveries:

A. The meter starts when the passenger enters the vehicle B. The price is negotiated before the passenger starts his/her trip C. Liveries go to the first position in the airport taxi loading zone (Your Answer) D. None of the answers

Jitney service cars do not need licensing. A driver can use his private car to provide this service.

A. True B. False correct answer is FALSE

When there are cabs waiting in on established cab stand a cruising cab may accept a load?

Across the street from stand

Who may participate in Shared Ride program?

All taxicabs

When would it be WRONG to take an indirect route

An indirect route is chosen to increase the fare

The best way to prevent customer dissatisfaction is to:

Anticipate passenger's needs

While you're public chauffeur's license is under suspension you

Are not permitted to operate a public passenger vehicle

A Taxicab may be left unattended in the Terminal Loading Zone area?

At no time

Projecting a "positive image" at all times means:

Being aware of your appearance, hygiene, language and attitude

Taxi cab chauffeur shall take the most __ to the passenger's destination.

Direct route unless specifically directed by the passenger to take an alternate route

Which statement does not apply to group ride?

Each passenger pays $10.00

Which of the suburbs listed below is within the short trip boundaries from O'Hare International Airport?

Harwood Heights

A driver found liable two times for refusal of service to individual with a guide dog will...

Have his/her license revoked

No taxicab chauffeur shall refuse Person transportation in an unoccupied cab to any destination within the City or suburbs unless

He/ She is on his/ her way to pick up a passenger in answer to a call for service

Should the chauffeur of a taxicab thoroughly search the interior of his/her vehicle

Immediately at the end of each trip

The southern boundary for a short trip from O'Hare is

Irving park

A Cab entering a Cab stand:

Must take the last position

When a taxi driver changes his/her place of residence which of the following is the proper procedure to follow?

Notify the Department of Consumer Services Public Vehicle Operations within 72 hours and notify the Secretary of State

At the beginning of a trip, a public chauffeur and a passenger are able to negotiate a fare (must be lower than what is on the cab's meter). Where is this not allowed?

O'Hare and Midway airports / Union Station and Oglivie Transportation Center

A major offense committed by a chauffeur who has previously been found guilty of committing ______ or more major offense shall be deemed an aggravated major offense:

One

If a licensed chaueffur leases a vehicle for 24 hours - how many drivers may legally operate the taxi cab during that period?

One

Taxicab with passengers may discharge their fair:

Only if they go to the bus shuttle center or the airport hotel

Which does NOT apply to livery pick-ups?

Passengers may flag an empty limo seen on the street

Chauffeur shall make available upon the passenger's request a fully completed

Receipt

A chauffeur needs Not to start the taxi-meter when:

Share ride is in effect

A chauffeur returning from a short trip will enter in the staging area provided the driver receipt shows no more than minutes.

Short trip lane, 40 minutes

Where must a taxicab chauffeur be in order to be hired when his/her vehicle occupies a position in a taxicab stand?

Standing immediately next to their vehicle

What is the proper procedure to follow when a chauffeur finds any package - article - baggage or goods of any kind left in the vehicle?

Take it to the department of consumer services or a cab company having a lost and found facility

When arriving without a passenger at O'Hare International Airport, where do you first proceed?

Taxi Cab Staging area

Veda has been driving for a few months now and a few long time cab drivers told her that she should '' steer '' customers to the location that she drops off frequently especially since most of them pay $5.00 per customer brought there. What do you say to this suggestion to Veda?

The city says no , no soliciting patronage

When may a driver allow a passenger in the front seat?

The driver is off duty and the ''not for hire '' sign is clearly displayed B. The passenger has written authorization from the commissioner C. All other seats are occupied D. All of the above

From O'Hare , which of the following statement is NOT correct?

The east side limit for short trip ride is Harlem

The term ''Cab Stand'' refer to?

The roadway along side the curb set aside by city ordinance for taxi cabs to wait for passengers

Who has complete authority to make final decisions pertaining to loading shared ride pass at the airport?

The starter

A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip , but what would the requirement be?

The trip must be estimated to exceed 5 miles and the meter is used

A taxi is unattended at the airport

When the taxi driver is more than 10 feet away from his vehicle in the staging area

When the shared Ride in effect at O'Hare and Midway Airports?

While starter are on duty

Can a lessee sublease his vehicle during the time period for which he has it leased?

You cannot sub-lease your vehicle

If you refuse a fare because you do not know the location of the requested destination - what action will be taken against you?

You will be charged with a refusal of service violation and will be re tested on the chauffeur's test

How many passengers are allowed for share ride?

minimum 2, maximum 4

Regarding the requirement for servicing underserved areas , a driver must respond to requests for service in these areas a _____ during each 24 hours ____ period , or at least 7 times during a _______least

once , lease , weekly lease